Edtech.com's Summary

Princeton University is hiring an Academic Scheduling Coordinator in Princeton, New Jersey, for an on-site role. The position involves working under the supervision of the Assistant Registrar to provide support and training in classroom scheduling, applying university policies and leveraging enterprise technology systems.

Highlights

Responsible for classroom scheduling, processing change requests, and assigning classrooms each term.
Serves as the point-of-contact for scheduling service email queries and escalations.
Maintains and enhances academic scheduling processes and systems, involving collaboration with campus support.
Requires Bachelor’s degree and three or more years of related work experience.
Seeks proficiency in integrated administrative software, reporting tools, and spreadsheet applications.
Offers a full-time position with standard weekly hours of 36.25 and benefits eligibility.
Demonstrates expertise in student information systems like Peoplesoft and scheduling software like AdAstra or EMS.
Emphasizes adherence to academic policies, including FERPA and ADA compliance.
Promotes strong communication skills and effective collaboration within a complex academic environment.

Academic Scheduling Coordinator Full Description

Overview:

The Academic Scheduling Coordinator works closely with colleagues in key institutional offices to provide operational support, guidance, and training in the use and assignment of classrooms for the course offerings each semester. The coordinator is responsible for utilizing best practices in classroom scheduling as they relate to curriculum management, and course registration, as well as, for adhering to academic regulations to produce the assignment of instructional space for courses, precepts, exams, and select course-related events, while taking into consideration the unique needs of the teaching and learning culture at Princeton. Under the supervision of the Assistant Registrar for Scheduling, the coordinator will leverage enterprise technology systems to efficiently perform these duties. The coordinator will respond to inquiries from department administrators contacting the Office of the Registrar through a designated email service account with questions and requests related to classrooms assignment and instructional space. The coordinator is a clear communicator with previous academic scheduling expertise who manages their time well and who is able to balance routine operational tasks with sensitive deadlines at peak cycles in the academic calendar.

Applicants must submit a cover letter. For best consideration, apply by the end of September 2024.

Responsibilities:

Performs strong, consistent classroom scheduling support for all undergraduate and graduate academic departments and programs within the University.
- Assigns classes and precepts to classrooms each term
- Processes classroom change requests and adjustments
Adheres to operational policies and procedures for academic scheduling.
- Meets internal and external compliance requirements.
- Enforces polices and guidelines regarding the assignment of classrooms; escalates when necessary
Point-of-contact for academic scheduling service email account; triage incoming mail and escalate to assistant/associate registrar, as necessary.
- Primary staff member responsible for the classroom scheduling email account
- Read and process incoming email in a timely manner; redirect mail as needed
Provides process and project support in the maintenance, refinement, enhancement, and deployment of academic scheduling processes and systems.
- Establishes relationship with campus support for scheduling software
- Provides feedback to vendor regarding software functionality
- Works closely with Office of the Registrar team to improve classroom scheduling processes
Provides testing and support for ongoing maintenance of technology systems.
Champions the use of university-wide systems for common functions to improve data quality, eliminate shadow systems, and reduce maintenance efforts and/or costs.
Provides expert support to campus partners and academic departments. Open, effective communicator with demonstrated ability to engage positively, constructively, and build relationships with administrators, faculty, students, and staff.
Defines and upholds formal policies and procedures to maintain strong customer service.
- Responds to inquiries and questions in timely, supportive manner
May perform other duties as assigned.

Qualifications:

Bachelor's degree or equivalent required.
Three or more years of related work experience.
High level of accuracy and attention to detail processing large volumes of data.
Demonstrated ability to report on course assignment and instructional space data for utilization purposes, for trouble-shooting, and for resolving errors.
Knowledge of complex academic policies and procedures related to academic scheduling, instructional teaching space, curriculum, and student registration.
Demonstrated expertise working with academic records, including student records privacy (FERPA) policy, ADA, and related business practices.
Technical expertise and proficiency working with integrated administrative software, software applications, reporting tools and spreadsheet applications.
Demonstrated ability to work effectively with and foster collaboration among a wide range of individuals and constituencies in a large, complex academic environment.
Familiarity with issues that influence higher education and/or the profession.

Preferred Qualifications

Knowledge of student information systems or applications such as: Peoplesoft Campus Solutions, EMS (Event Management System), AdAstra, InfoSilem, or 25Live scheduling software; curriculum software for course management and class offerings management, such as CourseLeaf CIM/CLSS, Visual Schedule Builder (VSB), or CourseDog.
Experience in a decentralized (Research 1 University).

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Standard Weekly Hours: 36.25
Eligible for Overtime: No
Benefits Eligible: Yes
Probationary Period: 180 days
Essential Services Personnel (see policy for detail): No
Physical Capacity Exam Required: No
Valid Driver’s License Required: No
Experience Level: Associate : #LI-ZY1

Original Job Description

Overview:

Applicants must submit a cover letter. For best consideration, apply by the end of September 2024.

Responsibilities:

Performs strong, consistent classroom scheduling support for all undergraduate and graduate academic departments and programs within the University.
- Assigns classes and precepts to classrooms each term
- Processes classroom change requests and adjustments
Adheres to operational policies and procedures for academic scheduling.
- Meets internal and external compliance requirements.
- Enforces polices and guidelines regarding the assignment of classrooms; escalates when necessary
Point-of-contact for academic scheduling service email account; triage incoming mail and escalate to assistant/associate registrar, as necessary.
- Primary staff member responsible for the classroom scheduling email account
- Read and process incoming email in a timely manner; redirect mail as needed
Provides process and project support in the maintenance, refinement, enhancement, and deployment of academic scheduling processes and systems.
- Establishes relationship with campus support for scheduling software
- Provides feedback to vendor regarding software functionality
- Works closely with Office of the Registrar team to improve classroom scheduling processes
Provides testing and support for ongoing maintenance of technology systems.
Champions the use of university-wide systems for common functions to improve data quality, eliminate shadow systems, and reduce maintenance efforts and/or costs.
Provides expert support to campus partners and academic departments. Open, effective communicator with demonstrated ability to engage positively, constructively, and build relationships with administrators, faculty, students, and staff.
Defines and upholds formal policies and procedures to maintain strong customer service.
- Responds to inquiries and questions in timely, supportive manner
May perform other duties as assigned.

Qualifications:

Bachelor's degree or equivalent required.
Three or more years of related work experience.
High level of accuracy and attention to detail processing large volumes of data.
Demonstrated ability to report on course assignment and instructional space data for utilization purposes, for trouble-shooting, and for resolving errors.
Knowledge of complex academic policies and procedures related to academic scheduling, instructional teaching space, curriculum, and student registration.
Demonstrated expertise working with academic records, including student records privacy (FERPA) policy, ADA, and related business practices.
Technical expertise and proficiency working with integrated administrative software, software applications, reporting tools and spreadsheet applications.
Demonstrated ability to work effectively with and foster collaboration among a wide range of individuals and constituencies in a large, complex academic environment.
Familiarity with issues that influence higher education and/or the profession.

Preferred Qualifications

Knowledge of student information systems or applications such as: Peoplesoft Campus Solutions, EMS (Event Management System), AdAstra, InfoSilem, or 25Live scheduling software; curriculum software for course management and class offerings management, such as CourseLeaf CIM/CLSS, Visual Schedule Builder (VSB), or CourseDog.
Experience in a decentralized (Research 1 University).

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