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Technolutions

Advancement Program Manager

🇺🇸 New Haven, CT

🕑 Full-Time

💰 $70K - $90K

💻 Project Management

🗓️ November 27th, 2024

Camtasia CRM SaaS

Edtech.com's Summary

Technolutions is hiring an Advancement Program Manager on-site in New Haven, CT. This role focuses on the growth and success of the Advancement cohort, requiring a background or interest in higher education fundraising and technological innovation.

Highlights

  • Daily responsibilities include developing and enhancing Slate, providing community support, and creating best-practice examples for the Advancement-Showcase database.
  • Requires prior experience using Slate and superior communication skills.
  • Compensation ranges from $70,000 to $90,000 per year.
  • Candidates need a Bachelor’s Degree with 3-5 years of relevant experience and the ability to manage a complex SaaS application.
  • Benefits include steady, on-site working conditions at the New Haven office with opportunities for travel.
  • Preferred experience includes a deep understanding of higher education advancement operations and familiarity with front-end frameworks or video editing software.
  • Successful candidates must thrive independently and in team environments and be willing to travel for conferences and events.

Advancement Program Manager Full Description

Who We Are

Technolutions was founded in 1994 with our flagship product, Slate, released in 2000. Slate is the industry-leading CRM for over 1,900 colleges, universities, and secondary schools to handle their enrollment management, student success, and advancement processes. Built in-house, from the ground up, the Slate platform interacts with millions of users globally. Our mission is to support transformative effects on the world of higher education.

Position Summary

Housed within the Innovation Division, the role of Advancement Program Manager will focus on the overall cultivation, growth, and success of the Advancement cohort of clients at Technolutions. The ideal candidate will possess:

  • Impeccable written and verbal communication skills
  • The ability to synthesize complex concepts and explain them to users of all abilities
  • An innate sense curiosity and imagination'
  • A strategic mindset to aid in the rapid growth of the advancement cohort

This role seeks to unite an individual who has a background or strong interest in higher education fundraising with the innovation of an industry-leading technology company.

Successful candidates for this position will thrive in an environment where no two days are exactly alike and can juggle multiple priorities with mastery and autonomy.

Primary Responsibilities

  • Contribute ideas to the overall development and enhancement of Slate to better serve the needs and desires of advancement clients
  • Provide community-based support to our advancement clients
  • Create and add best-practice examples to the Advancement-Showcase database
  • Liaise and interpret advancement requests for internal teams, providing context and guidance
  • Conduct implementation support and fundamental trainings for advancement clients, including creating online courses and facilitating Community Conversations
  • Build and maintain a high degree of functional Slate expertise
  • Assist the General Manager of Advancement with new and ongoing strategic priorities, including testing, curriculum development, product demonstration and marketing, and more
  • Travel when necessary, including industry conferences and the Slate Summit
  • On-site, in-office work 5 days/week in our New Haven, CT office
  • Other duties as assigned

Required Qualifications

  • Prior experience using Slate (for admissions, student success, or advancement)
  • Superior written and verbal communication skills, with the ability to communicate simply and effectively to a wide range of audiences.
  • Ability to quickly master a complex SaaS application
  • Ability to listen with empathy and explain complex concepts to both technical and non-technical users
  • Demonstrated ability to thrive in a team environment while also operating independently
  • A sense of humor, creativity, and willingness to fail
  • Bachelor’s Degree plus 3 – 5 years of relevant work experience

Preferred Experience

  • Prior Slate for Advancement experience
  • A deep understanding of advancement operations, concepts, and nuances as it pertains to higher education
  • Experience training users on complex software / CRM applications
  • Experience in higher education
  • Some experience with, or a desire to learn, HTML, CSS, or other front-end frameworks
  • Some experience with, or a desire to learn, Camtasia or other video editing software

Application Requirements

Please submit a copy of your resume and cover letter to apply for this position.

EEO Statement

Technolutions is an equal opportunity employer. Employment selection and related decisions are made without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, disability, or any other protected class. In addition, the search for the Advancement Senior Program Manager position will aim to create the kind of workplace in which we all want to work by recognizing and celebrating a diverse workforce at all levels.