Ellucian
Business Process Analyst (ERP exp REQUIRED)
🇺🇸 Huntsville, AL
🕑 Full-Time
💰 TBD
💻 Information Technology
🗓️ April 28th, 2025
GraphQL
Node.js
SaaS
Edtech.com's Summary
Ellucian is hiring a Business Process Analyst. The role involves working closely with university leadership and technical teams to analyze business processes and improve operational efficiency through ERP platforms. Responsibilities include supporting system integrations, creating reports, and providing training while bridging the gap between business stakeholders and IT.
Highlights
Highlights
- Collaborate with university leadership to analyze and document system requirements.
- Identify process inefficiencies and recommend enhancements.
- Support and coordinate system integrations, ensuring seamless functionality.
- Create reports and dashboards to support decision-making.
- 3+ years experience as a Business Analyst with ERP/SIS platforms.
- Experience in higher education systems and solutions.
- Familiarity with SQL, React, AWS Lambda, and IT project management best practices is a plus.
- Comprehensive health coverage and flexible time off.
- 401k with match and professional development opportunities.
- Parental Leave and diverse inclusion programs.
Business Process Analyst (ERP exp REQUIRED) Full Description
Business Process Analyst (ERP exp REQUIRED) - (Onsite - Oakwood University)
- 7000 Adventist Blvd NW, Huntsville, Alabama, US, 35896
- Services
About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
We are seeking a Business Process Analyst with expertise in Enterprise Resource Planning (ERP) and Solutions Architecture to join our IT organization. The ideal candidate will have 2+ years of hands-on experience with ERP, along with strong analytical and communication skills to effectively engage and influence key stakeholders. This role will support multiple clients in an advisory capacity while operating out of a primary client location. As a Business Process Analyst, you will be responsible for bridging the gap between business stakeholders and IT by analyzing business processes, gathering requirements, and working closely with the technical team on an ERP platform to deploy solutions that enhance operational efficiency.
Where you will make an impact
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
We are seeking a Business Process Analyst with expertise in Enterprise Resource Planning (ERP) and Solutions Architecture to join our IT organization. The ideal candidate will have 2+ years of hands-on experience with ERP, along with strong analytical and communication skills to effectively engage and influence key stakeholders. This role will support multiple clients in an advisory capacity while operating out of a primary client location. As a Business Process Analyst, you will be responsible for bridging the gap between business stakeholders and IT by analyzing business processes, gathering requirements, and working closely with the technical team on an ERP platform to deploy solutions that enhance operational efficiency.
Where you will make an impact
- Collaborate with university leadership to gather, analyze, and document system requirements.
- Identify process inefficiencies and recommend system enhancements, workflow enhancements, or automation solutions.
- Support and coordinate system integrations between enterprise applications, ensuring seamless data flow and functionality.
- Work closely with system administrators, data analysts, and third-party service providers to monitor system performance, troubleshoot issues, and implement changes to ensure functionality with minimal business disruption.
- Create reports, dashboards, and analytics to support decision-making within the Managed Services organization.
- Provide end-user training, documentation, and ongoing support for system-related processes.
- Contribute to project planning and execution, ensuring key milestones are met and reported.
- Maintain and optimize system configurations, ensuring alignment with business objectives and best practices.
- Support multiple universities, ensuring alignment of Standardized Operating Procedures (SOPs) documentation.
What you will bring
- 3+ years of experience as a Business Analyst, with at least 2-3 years working directly with both on premises and SaaS ERP/SIS platforms.
- Deep knowledge of Enterprise Resource Management (ERP) processes, including project management, resource management, time tracking, revenue management, and billing.
- Hands-on experience in higher education systems, solutions, integrations and workflows.
- Ability to translate business requirements into system functionality and process improvements.
- Strong analytical and problem-solving skills with keen attention to detail.
- Excellent communication and stakeholder management skills, with experience working in a cross-functional environment.
- Experience with data reporting and analytics, including reports and dashboards.
Preferred Qualifications:
- Experience with integrations between ERP and SIS/Financial systems.
- Experience with SQL, PowerShell, React, JSON Rest APIs, GraphQL, React.js, Node.js, JSS, AWS Lambda, PhP, JavaScript is a plus.
- Experience with Jenzabar, Colleague, Banner, WorkDay is a plus.
- Familiarity with Agile methodologies and IT project management best practices.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
#LI-DF1
#LI-ONSITE
At Ellucian, we believe in the “power of together.” We embrace an inclusive workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities for job applicants and for our employees, and we are committed to providing a process and an environment that is free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), and other legally protected classifications. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. To enable employees to perform essential functions of their positions and to offer applicants a meaningful opportunity to be considered for positions, we also provide reasonable accommodations to qualified employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, the information in this posting will be supplemented accordingly. Additionally, we are aware of fake applicant schemes and have rigorous internal processes in place to mitigate such risk and inform proper authorities of any such instances that arise.
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