Edtech.com's Summary

Johns Hopkins University's Bloomberg Center for Public Innovation is hiring a Civic Design and Training Specialist. This role focuses on scaling training and technical assistance for local governments in areas such as data analysis, human-centered design, and storytelling. Responsibilities include designing training activities and workshops, supporting both internal and external training, and using innovative civic design tools to foster program delivery improvements.

Highlights

Design and development of workshops contextualizing public innovation methodologies.
Ability to use Canvas, Google Workspace, Slack, Miro, Airtable for training and design.
Compensation ranges from $62,900 - $120,000 annually based on experience.
Bachelor's degree with three years of experience required.
Collaboration with stakeholders for program delivery and evaluation of training effectiveness.
Develop and refine resources for design research and instructional processes.
Execution of in-person and virtual training sessions for high-level government officials.
Requires proficiency in facilitation and delivery of adult education content.
Strong organizational and interpersonal skills essential for success in this role.
Full benefits package supporting health, life, career, and retirement included.

Civic Design and Training Specialist Full Description

Civic Design and Training Specialist

The Bloomberg Center for Public Innovation at Johns Hopkins University (the Center) is looking for Civic Design and Training Specialist. The first of its kind in the world, the Center aims to advance the field of public sector innovation by marrying cutting-edge practice with world-class research in order to transform the culture of government, deliver exceptional results for residents, and inspire trust in public service.

In order to drive better impact for residents, the Civic Design and Training Specialist will help the Center to scale our training and technical assistance delivery to local governments on a variety of topics including data analysis, human-centered design, inclusive innovation, project management, culture change, and storytelling. We believe that these are essential skills for government leaders to possess and that public servants should be empowered to apply public innovation approaches to understand challenges, develop creative solutions, and drive implementation – regardless of their political orientation, role, or position.

Reporting to the Training and Learning Lead, the Civic Design and Training Specialist supports internal and external training. Additionally, this position includes the creation, development, and evaluation of training activities and workshops using cutting-edge Civic Design tools and techniques. The ideal candidate has deep experience in design with a passion for training and teaching to cities and partners.

Specific Duties & Responsibilities

Training Experience Design and Development (75%)

Design workshops for external clients that contextualize the Path to Public Innovation and other core Center methodology to help senior leaders to improve program design and service delivery in cities.
Collaborate with internal stakeholders to understand the unique instruction needs for grant and training programs; develop strategies to scope and fulfill program delivery needs for each circumstance.
Help to coordinate the schedule of training activities for all training events.
Create tools for grant programs and robust technical assistance offerings designed for high-level government officials to effect change in cities through civic, human centered, co-design, equitable and inclusive design.
Develop plan and process templates that clients can use to improve service and program delivery.
Conceive and create resources to support robust qualitative design research in cities.
Create templates for visual frameworks – such as journey maps, service blueprints, and ecosystem maps – that help clarify complex challenges in human behaviors, relationships, workflow, and processes as models for Center’s.
Partner with subject matter experts and program partners to evaluate curriculum and training program effectiveness.
Prepare, disseminate, and analyze evaluations of training material.
Identify best practices and promising approaches to enhance and improve content, instruction, and delivery.
Monitor trends and develop new tools and approaches to spread leading-edge research in civic design and public innovation.
Continuously update and refine existing class training decks and scripts, as well as coaching tools, including in Miro.
Provide quality assurance for training experiences and ensure consistent delivery standards across programs
Help coordinate and administer observation of programs with contracted coaches and facilitators.
Prepare reports, summaries, presentations, visuals, recommendations, and other work products and present them to city leaders, BCPI staff, and other partners.
Support city teams in adopting agile ways of working.
Perform other related duties as needed.

Instruction (25%)

Train staff and consultants on the successful delivery of the Path to Public Innovation and other methodology.
Deliver training experiences on the Path to Public Innovation and other methodology to external clients, including high-level government officials.
Deliver in-person and virtual instruction to external clients as part of grant programs and robust technical assistance offerings designed to effect change in cities.
Employ best practices to provide a relevant, timely, and impactful training experience for city leaders and their collaborators inside and outside of government.
Perform other related duties as needed.

Special Knowledge, Skills & Abilities

Knowledge of design-based innovation methodologies, including expertise in determining when and how to use specific approaches, frameworks, deliverables, and facilitation methods.
Ability to use and apply an intentional civic design process that includes research, ideation, and delivery with key stakeholders and community members centered in the process.
Experience instructing and delivering course content to adult learners.
Familiarity with general principles of adult education and the design and delivery of educational modules.
High proficiency in training, knowledge sharing, and design tools, such as Canvas, Google Workspace, Slack, Miro, Airtable, etc.
Strong interpersonal skills with an ability to build good relationships with peers and to interact with diverse stakeholders.
Strong written and verbal communication skills.
Ability to effectively and engagingly present information to learners.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Adaptability and flexibility.

Minimum Qualifications

Bachelor's Degree.
Three years experience required.
Additional education may substitute for required experience and additional related experience may substitute for education, to the extent permitted by the JHU equivalency statement.

Classified Title: Training Specialist
Job Posting Title (Working Title): Civic Design and Training Specialist
Role/Level/Range: ATP/04/PD
Starting Salary Range: $62,900 - $120,000 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday 9am-5:30pm
FLSA Status: Exempt
Location: Hybrid/Homewood Campus
Department name: Ctrs for Govt Excellence & Public Innova
Personnel area: Academic and Business Centers

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 3-4 days a week

Original Job Description

Civic Design and Training Specialist

Design workshops for external clients that contextualize the Path to Public Innovation and other core Center methodology to help senior leaders to improve program design and service delivery in cities.
Collaborate with internal stakeholders to understand the unique instruction needs for grant and training programs; develop strategies to scope and fulfill program delivery needs for each circumstance.
Help to coordinate the schedule of training activities for all training events.
Create tools for grant programs and robust technical assistance offerings designed for high-level government officials to effect change in cities through civic, human centered, co-design, equitable and inclusive design.
Develop plan and process templates that clients can use to improve service and program delivery.
Conceive and create resources to support robust qualitative design research in cities.
Create templates for visual frameworks – such as journey maps, service blueprints, and ecosystem maps – that help clarify complex challenges in human behaviors, relationships, workflow, and processes as models for Center’s.
Partner with subject matter experts and program partners to evaluate curriculum and training program effectiveness.
Prepare, disseminate, and analyze evaluations of training material.
Identify best practices and promising approaches to enhance and improve content, instruction, and delivery.
Monitor trends and develop new tools and approaches to spread leading-edge research in civic design and public innovation.
Continuously update and refine existing class training decks and scripts, as well as coaching tools, including in Miro.
Provide quality assurance for training experiences and ensure consistent delivery standards across programs
Help coordinate and administer observation of programs with contracted coaches and facilitators.
Prepare reports, summaries, presentations, visuals, recommendations, and other work products and present them to city leaders, BCPI staff, and other partners.
Support city teams in adopting agile ways of working.
Perform other related duties as needed.

Instruction (25%)

Train staff and consultants on the successful delivery of the Path to Public Innovation and other methodology.
Deliver training experiences on the Path to Public Innovation and other methodology to external clients, including high-level government officials.
Deliver in-person and virtual instruction to external clients as part of grant programs and robust technical assistance offerings designed to effect change in cities.
Employ best practices to provide a relevant, timely, and impactful training experience for city leaders and their collaborators inside and outside of government.
Perform other related duties as needed.

Special Knowledge, Skills & Abilities

Knowledge of design-based innovation methodologies, including expertise in determining when and how to use specific approaches, frameworks, deliverables, and facilitation methods.
Ability to use and apply an intentional civic design process that includes research, ideation, and delivery with key stakeholders and community members centered in the process.
Experience instructing and delivering course content to adult learners.
Familiarity with general principles of adult education and the design and delivery of educational modules.
High proficiency in training, knowledge sharing, and design tools, such as Canvas, Google Workspace, Slack, Miro, Airtable, etc.
Strong interpersonal skills with an ability to build good relationships with peers and to interact with diverse stakeholders.
Strong written and verbal communication skills.
Ability to effectively and engagingly present information to learners.
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Adaptability and flexibility.

Minimum Qualifications

Bachelor's Degree.
Three years experience required.
Additional education may substitute for required experience and additional related experience may substitute for education, to the extent permitted by the JHU equivalency statement.

Hybrid: On-site 3-4 days a week

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Civic Design and Training Specialist

Edtech.com's Summary

Civic Design and Training Specialist Full Description

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