Bluum
Client Director
🇺🇸 California, CA
🕑 Full-Time
💰 TBD
💻 Customer Success
🗓️ January 16th, 2025
Salesforce
Edtech.com's Summary
Bluum is hiring a Client Director to manage its largest customer accounts, focusing on achieving sales and profit targets within a designated territory. The role involves developing pipelines, forecasting, providing customer service, and maintaining relationships with large districts, requiring industry knowledge and a proactive approach.
Highlights
Highlights
- Main responsibilities include managing territory sales and customer accounts, developing pipelines, and increasing market share.
- Must update and manage account information in SALESFORCE, attend trade shows, and process orders.
- Responsible for creating sales plans, performing presentations, and preparing proposals.
- Experience working with high-level district administrators and strong sales and negotiation skills are essential.
- Proficiency in technology and audio-visual products is required.
- Competencies include passion, ownership, courage, and empathy.
- Compensation details are not specified.
- Strong computer and communication skills are required.
- Requires previous experience as a CTO, Superintendent, or similar roles within large districts or related sectors.
Client Director Full Description
Client Director
Job Category: Client Services
Full-Time
California, USA
Position Summary
Position Summary
The Client Director is responsible for handling the largest customer accounts within Bluum. In this role the Client Director will manage a territory and achieving established sales and gross profit targets. They will also develop a pipeline, forecast, solicit, secure orders from potential and existing customers, and provide customer service. Supporting our large districts will require a unique skillset to navigate and require persistence, relationships, and knowledge of the industry.
Responsibilities
- Developing strong, transparent relationships with key accounts – thoroughly learning their business and providing trusted guidance and support, and proactively identifying client growth opportunities.
- Build budget and sales plans by customer in cooperation with leaders.
- Increase market share within all active customers through new offerings.
- Attend trade shows, update account information in SALESFORCE, processes orders and address customer inquiries.
- Provide and present market analysis, analyzing RFP and identify new potential business opportunity to maximize revenue in key accounts.
- Proactively assess and develop client opportunities to provide solutions, grow business and mitigate risk.
- Produce business presentations to support strategic programs, pitches, and innovation.
- Pro-actively, efficiently, and profitably controls the sales cycle; manages and optimizes assigned territory to achieve assigned revenue, business mix and new customer goals.
- Creates comprehensive sales/business plan to cover all potential customers within assigned territory including new account development activities and expansion of existing customer revenue. Emphasis on Q1 schools in assigned territory.
- Performs sales presentations and product demonstrations to promote products and services; ensures knowledge base of company’s suite of offerings and industry knowledge is up to date.
- Prepares quotes/proposals in accordance with company policy and ensuring healthy gross profit margins. Manages customer expectations throughout the sales cycle.
- Ensures placement of company on bid and/or qualified supplier lists for appropriate markets.
- Prepares sales forecasts/budgets and progress reports to RVP in compliance with company guidelines.
- Other duties as assigned.
Competency Requirements
- Passion - The ability to generate internal drive and enthusiasm towards achieving goals and pursuing interests with dedication and persistence. A continuous desire to explore, learn, and acquire new knowledge or skills related to areas of interest or passion.
- Ownership - Taking responsibility for one's actions, decisions, and outcomes, both individually and as part of a team, without making excuses or blaming others.
- Courage - Being willing to challenge conventional wisdom, explore new ideas, and propose unconventional solutions, even if they are met with uncertainty or resistance.
- Empathy - Acknowledging and validating others' emotions and experiences, showing empathy and understanding without judgment or criticism.
Education & Skill Requirements
- Have established relationships with high level district administrators within the largest school districts in your geography.
- Previous experience working for a large district as a CTO, Superintendent, Assistant superintendent, CIO or similar roles or for a reseller or manufacturer in a similar role.
- Ability to read, analyze, and interpret technical journals, financial reports, professional journals, general business periodicals, government regulations and legal documents.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to write a standard business communication.
- Persistence and strong interpersonal skills.
- Demonstrated sales and negotiation skills.
- Knowledge of technology and audio-visual products.
- Strong attention to detail.
- Excellent verbal communication and listening skills.
- Strong computer skills.
