Ellucian
Colleague ERP Business Analyst (Onsite @ Univ. of Saint Francis (IN)
🇺🇸 Fort Wayne, IN
🕑 Full-Time
💰 TBD
💻 Information Technology
🗓️ April 30th, 2025
CRM
PowerBI
SaaS
Edtech.com's Summary
Ellucian is hiring a Colleague ERP Business Analyst. This role involves consulting with end users to optimize business processes, working with various departments to streamline and improve efficiency, and providing project leadership for software implementations and integrations. The position requires troubleshooting issues, training users, and developing functional design specifications.
Highlights
Highlights
- Consult with end users to optimize business processes.
- Work on software implementation, expansion, and integration.
- Requires experience with Ellucian Colleague ERP, SQL programming, and Microsoft Dynamics CRM.
- Effective communication and problem-solving skills are essential.
- Involves project leadership and developing user training strategies.
- Preferred knowledge of Ellucian Ethos and workflow management.
- Offers comprehensive health coverage and flexible time off.
- Includes 401k match, professional development opportunities, and parental leave.
Colleague ERP Business Analyst (Onsite @ Univ. of Saint Francis (IN) Full Description
Colleague ERP Business Analyst (Onsite @ Univ. of Saint Francis (IN)
- 2701 Spring St, Fort Wayne, Indiana, US, 46808
- Services
About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
The Colleague ERP Business Analyst’s key functions are to consult with end users; understand and optimize business processes; and assist users in becoming more efficient and effective to drive student success. Responsibilities includes working with various departments to understand their business processes and streamline them by leveraging enterprise-level administrative systems. Typical activities include troubleshooting departmental issues using Colleague or other administrative systems, training end users on various software packages, mapping & documenting processes, or helping define new projects. Project work ranges from implementing new software, expanding the functionality of existing software, building new forms/sites, or designing the integration of new systems. As the University is an Ellucian Colleague client, much of the key work is in, near, or integrating with Ellucian Colleague. While pre-knowledge of Colleague is not required, the successful candidate will be able to learn and understand this ERP system quickly.
This position requires to be onsite at University of St. Francis (Fort Wayne, IN.) Relocation assistance is available. This position reports to the Director of Application Services.
Where you will make an impact
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
The Colleague ERP Business Analyst’s key functions are to consult with end users; understand and optimize business processes; and assist users in becoming more efficient and effective to drive student success. Responsibilities includes working with various departments to understand their business processes and streamline them by leveraging enterprise-level administrative systems. Typical activities include troubleshooting departmental issues using Colleague or other administrative systems, training end users on various software packages, mapping & documenting processes, or helping define new projects. Project work ranges from implementing new software, expanding the functionality of existing software, building new forms/sites, or designing the integration of new systems. As the University is an Ellucian Colleague client, much of the key work is in, near, or integrating with Ellucian Colleague. While pre-knowledge of Colleague is not required, the successful candidate will be able to learn and understand this ERP system quickly.
This position requires to be onsite at University of St. Francis (Fort Wayne, IN.) Relocation assistance is available. This position reports to the Director of Application Services.
Where you will make an impact
- Consult with end users and supervisors to understand and optimize business processes.
- Work with various departments to streamline processes and improve efficiency.
- Troubleshoot issues, train end users, and define new projects.
- Implement new software, expand existing functionality, and design system integrations.
- Develop functional design specifications and gather program requirements.
- Prepare design specifications for conversions, reporting, interfaces, and customizations.
- Coordinate with clients to develop requirements and provide project leadership.
- Maintain software programs and update ticket tracking systems.
- Provide functional and technical assistance by responding to inquiries regarding errors, problems, or questions with programs, processes, and reporting.
- Provide project leadership for functional work groups enabling them to stay on time and on task.
- Provide guidance in the formulation and coordination of an end-user training strategy, and when appropriate, develop and deliver such training.
- Provide direction in developing testing methodology for utilization during upgrades and patch application; confirm programming meets specifications, obtain client signoff of efforts.
- Provide functional/technical assistance by responding to inquiries regarding errors, problems, or questions with programs.
- Analyze code to find causes of errors and revise programs.
What You Will Bring
- Effective verbal and written communication skills.
- Demonstrated ability to manage a meeting, using strong interpersonal skills and informal power.
- Experience with Ellucian Colleague ERP.
- Academic Business Processes (finance, HR/payroll, registrar/student, advancement, etc.)
- SQL programming.
- Reporting & Dashboards (Argos, Ellucian Insights, or PowerBI.)
- Microsoft SharePoint administration.
- User Interface Design – specifically for forms or surveys.
- Experience in business process reviews, application prototyping, and best practice methodologies.
- Ability to provide functional and technical assistance and respond to user needs with grace and patience.
- Strong problem-solving skills, proactive attitude, growth mindset, and self-starter mentality.
- Exceptional business process analysis, project leadership, and improvement experience.
- Familiarity with Ellucian ETHOS model or Ellucian Operational Data Store (ODS.)
- Experience with Microsoft Dynamics CRM.
- Experience Evisions FormFusion.
- Experience with Colleague Workflow and Colleague Document Management.
- Preferred knowledge of Ellucian Ethos Extensibility, Ethos Platform Integration, and UC4/Automic/Automate or any job scheduler software.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
#LI-PK1
#LI-onsite
At Ellucian, we believe in the “power of together.” We embrace an inclusive workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities for job applicants and for our employees, and we are committed to providing a process and an environment that is free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), and other legally protected classifications. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. To enable employees to perform essential functions of their positions and to offer applicants a meaningful opportunity to be considered for positions, we also provide reasonable accommodations to qualified employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, the information in this posting will be supplemented accordingly. Additionally, we are aware of fake applicant schemes and have rigorous internal processes in place to mitigate such risk and inform proper authorities of any such instances that arise.
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