Edtech.com's Summary

Carenet Health is hiring a Curriculum Developer (Healthcare BPO). The role involves designing and developing clinical training materials to enhance the skills and performance of clinical employees such as nurses and pharmacy technicians. The Curriculum Developer works with subject matter experts to translate complex medical guidelines into engaging and effective training content that meets both internal and client objectives.

Highlights

Craft training materials and learning modules for clinical employees.
Experience in instructional design, ideally as a registered nurse with emergency department or ICU background.
Proficiency with e-learning authoring tools like Articulate Storyline and Adobe Captivate.
Strong communication skills and understanding of adult learning principles.
Experience in curriculum development in a call center environment is a plus.
Opportunity for professional growth and focus on work-life balance.

Curriculum Developer (Healthcare BPO) Full Description

Curriculum Developer (Healthcare BPO)

Category Education and Training

Position Type Regular Full-Time

Overview

We’re on the lookout for a Clinical Curriculum Developer to sprinkle some creativity, strategy, and healthcare know-how into our training materials. If you’ve got the knack for turning complex medical jargon into clear, engaging, and impactful training content for our superstar team, we want you!

The Clinical Curriculum Developer is responsible for designing, creating, and improving clinical training materials to enhance the skills, knowledge, and performance of clinical employees such as registered nurses and pharmacy technicians within the Carenet Health organization. The goal is to align the curriculum to our guiding principles and to meet internal and external client objectives, improve employee capabilities, and ultimately contribute to the company's success.

At Carenet Health, we’re in the business of saving lives, simplifying healthcare, and making every patient interaction a little brighter. As a U.S.-based call center, we’re the friendly voice on the other end of the line, guiding people through healthcare decisions, triaging calls, and offering solutions with compassion.

Responsibilities

Design & Develop: Craft training materials, courses, and learning modules that help our team rock patient interactions, whether it’s triage calls, navigating healthcare systems, or empathetic listening.
Engage the Learners: Use your creative flair to keep learners hooked with interactive content, gamification, and multimedia. No snooze-worthy PowerPoints here!
Be a Healthcare Translator: Take clinical guidelines and medical lingo and turn them into plain, patient-friendly English (bonus points if it rhymes).
Collaborate with Magical Minds: Work with subject matter experts, call center leaders, and clinical teams to make sure your content is spot-on and impactful.
Sprinkle Feedback Fairy Dust: Evaluate training effectiveness, analyze learner feedback, and fine-tune materials to make them even more enchanting.
Stay in the Know: Keep up with healthcare trends and ensure our curriculum is fresher than a new coat of paint.

Qualifications

Ideal candidate has experience in instructional design and development or organizational development.
Preferred candidate is a registered nurse with experience working in an emergency department or ICU with intake and triage experience.
Previous experience in curriculum development and training in a call center environment is plus.
Strong understanding of adult learning principles, instructional design models, and curriculum development methodologies.
Excellent written and verbal communication skills.
Enjoys content curation on TikTok, YouTube, Instagram or other Social Media platforms is highly recommended.
Proficient in using e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or TechSmith Camtasia, video editing tools, AI voice rending tools, and LMS platforms.

Why Carenet?

At Carenet Health, we don’t just deliver healthcare support; we create powerful patient experiences. Here, you'll be part of a mission-driven organization that thrives on innovation and teamwork. With opportunities for professional growth and a focus on work-life balance, this is more than a job—it’s a career where you can make a lasting difference.

We’re searching for the market’s strongest candidate to join our group of innovators, collaborators, and builders in pioneering the next phase of Carenet’s place in healthcare history. If this sounds like you, we need to connect!

Additional Information:

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

Original Job Description

Curriculum Developer (Healthcare BPO)

Category Education and Training

Position Type Regular Full-Time

Overview

Responsibilities

Design & Develop: Craft training materials, courses, and learning modules that help our team rock patient interactions, whether it’s triage calls, navigating healthcare systems, or empathetic listening.
Engage the Learners: Use your creative flair to keep learners hooked with interactive content, gamification, and multimedia. No snooze-worthy PowerPoints here!
Be a Healthcare Translator: Take clinical guidelines and medical lingo and turn them into plain, patient-friendly English (bonus points if it rhymes).
Collaborate with Magical Minds: Work with subject matter experts, call center leaders, and clinical teams to make sure your content is spot-on and impactful.
Sprinkle Feedback Fairy Dust: Evaluate training effectiveness, analyze learner feedback, and fine-tune materials to make them even more enchanting.
Stay in the Know: Keep up with healthcare trends and ensure our curriculum is fresher than a new coat of paint.

Qualifications

Ideal candidate has experience in instructional design and development or organizational development.
Preferred candidate is a registered nurse with experience working in an emergency department or ICU with intake and triage experience.
Previous experience in curriculum development and training in a call center environment is plus.
Strong understanding of adult learning principles, instructional design models, and curriculum development methodologies.
Excellent written and verbal communication skills.
Enjoys content curation on TikTok, YouTube, Instagram or other Social Media platforms is highly recommended.
Proficient in using e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or TechSmith Camtasia, video editing tools, AI voice rending tools, and LMS platforms.

Why Carenet?

Additional Information:

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Curriculum Developer (Healthcare BPO)

Edtech.com's Summary

Curriculum Developer (Healthcare BPO) Full Description

Curriculum Developer (Healthcare BPO)

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