Ellucian
Director, Application Services (Colleague ERP exp)
🇺🇸 Victorville, CA
🕑 Full-Time
💰 TBD
💻 Project Management
🗓️ February 8th, 2025
SaaS
Edtech.com's Summary
Ellucian is hiring a Director of Applications Services. This role involves leading and managing IT staff, overseeing the ongoing optimization of the Ellucian Colleague ERP system, and ensuring effective delivery of enterprise application services at Victor Valley College. The candidate will manage on-site and remote delivery teams, and engage in project management to support institutional IT needs and goals.
Highlights
- Main responsibilities include leadership of IT staff, management of enterprise applications, and project oversight.
- Requires technical knowledge of Ellucian Colleague ERP and Project Management skills.
- Experience in IT management in higher education is essential.
- Offers competitive compensation with potential relocation assistance.
- Comprehensive benefits include health coverage, 401k with match, and flexible time off.
- Professional development and education assistance are available.
- Experience in managing both on-site and remote teams is needed.
- Strong communication skills and ability to manage conflicting requirements are necessary.
- Additional benefits include wellness programs, telemedicine access, and parental leave.
Director, Application Services (Colleague ERP exp) Full Description
Director, Application Services (Colleague ERP exp)
18422 Bear Valley Road, Victorville, California, US, 92395
Services
About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
*Open to Relocation - Will pay for Relocation Assistance*
Ellucian is seeking to hire a Director of Applications Services to work onsite at Victor Valley College (VVC) in Victorville, California. The Enterprise Applications Director's main objective is to drive college success by the daily support and ongoing evolution and optimization of Ellucian Colleague ERP system (technical and functional) and other enterprise application systems at the college. The ideal candidate must be able to manage staff and deal effectively with staff leadership and support, including meeting regularly to discuss the progress of work, resolve problems, and ensure that standards for quality and quantity of work are met. Services are delivered by on-site staff.
Where you will make an impact
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
*Open to Relocation - Will pay for Relocation Assistance*
Ellucian is seeking to hire a Director of Applications Services to work onsite at Victor Valley College (VVC) in Victorville, California. The Enterprise Applications Director's main objective is to drive college success by the daily support and ongoing evolution and optimization of Ellucian Colleague ERP system (technical and functional) and other enterprise application systems at the college. The ideal candidate must be able to manage staff and deal effectively with staff leadership and support, including meeting regularly to discuss the progress of work, resolve problems, and ensure that standards for quality and quantity of work are met. Services are delivered by on-site staff.
Where you will make an impact
- Providing strong leadership and management of the information technology staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met.
- Management of services for both onsite and remote delivery teams.
- Acting as a strong leader providing good customer relationship skills and presence in managing client the client’s ongoing evolution of its modernization efforts.
- Consulting with management and reviewing project proposals to determine goals, time frame, funding limitations, procedures for accomplishing administrative computing projects, staffing requirements, and allotment of resources.
- Effectively managing projects and resources using strong project management skills to articulate project demands, recommend priorities to support groups and committees, and provide frequent project updates while adhering to established timelines.
- Developing and optimizing Colleague and associated administrative systems change management, communication planning, testing procedures, and programming documentation.
- Providing client liaison and technical support for administrative applications including system configuration and usage guidance to the administrative user community.
- Supporting departmental staff and administration with the identification, evaluation, selection, support and maintenance of systems solutions.
- Providing systems analysis, problem solving support, and necessary programming support to provide efficient and effective use of administrative information systems in support of Client’s goals and objectives.
- Providing maintenance, appropriate use, production and problem-solving support, and ad-hoc reporting support.
- Implementing quality assurance methodologies for change management and problem management.
- Meeting with users and staff to determine the impact of proposed changes in software for users.
- Assisting with the evaluation of third-party software and hardware to determine usefulness and compatibility with existing technology.
- Planning and managing data storage and archival operations and solutions.
What you will bring
- Detailed Project Management skills.
- Solid functional and technical knowledge of Colleague (SaaS experience a plus)
- Higher education experience in an IT management role.
- Experience managing IT personnel both on site & remote.
- Capable of prioritizing and managing incoming project requests and break/fix tickets.
- Excellent verbal and written communication skills.
- Experience working with support groups, various college departments, and committees.
- Ability to navigate and prioritize conflicting or changing requirements.
- Varied and strong technical background including the implementation of higher education or business management systems.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
#LI-PK1
#LI-onsite
At Ellucian, we believe in the “power of together.” We embrace an inclusive, diverse, and equitable workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities for job applicants and for our employees, and we are committed to providing a process and an environment that is free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), and other legally protected classifications. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. To enable employees to perform essential functions of their positions and to offer applicants a meaningful opportunity to be considered for positions, we also provide reasonable accommodations to qualified employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, the information in this posting will be supplemented accordingly. Additionally, we are aware of fake applicant schemes and have rigorous internal processes in place to mitigate such risk and inform proper authorities of any such instances that arise.
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