Edtech.com's Summary

Docebo is hiring a Director, Revenue Operations. The role involves leading and optimizing global revenue operations, supporting and scaling the revenue funnel, and strategically shaping and supporting revenue-generating teams. The Director will collaborate with Sales, Marketing, and Customer Success to drive revenue growth, oversee forecasting, pipeline management, and sales process optimization.

Highlights

Lead and optimize global revenue operations function.
Proficiency in CRM systems, marketing automation, and GTM tech stack management.
Develop data-driven revenue forecasting models.
Drive revenue growth and improve operational efficiency.
8-12 years of experience in a high-growth B2B SaaS environment.
Generous Vacation Policy and Employee Share Purchase Plan.
Strong leadership, communication, and project management skills.
Collaborative work environment with internal mobility opportunities.
Comprehensive "Work from Anywhere" program.

Director, Revenue Operations Full Description

Hey you! 👋 Want to work for one of the fastest growing SaaS companies in the world? 📈

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training 💻 We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. 💙

So what are you waiting for? Apply today! Join 900+ global Docebians and change the way people learn.

Are you ready to be a part of the learning revolution? 🚀

About This Opportunity:

We are seeking a Director, Revenue Operations to lead and optimize our global revenue operations function. This high-impact role is responsible for supporting and scaling all aspects of the revenue funnel, strategically shaping and supporting revenue-generating teams, including BD & Marketing Operations, Sales Operations, and Customer Operations for Docebo.

As the leader of Global Revenue Operations, you will partner with Sales, Marketing, and Customer Success to drive revenue growth, improve operational efficiency, and enable data-driven decision-making. You will oversee forecasting, pipeline management, territory design, sales process optimization, and the systems and analytics that power our go-to-market (GTM) strategy.

Key Responsibilities:

Revenue Forecasting & Analytics
Develop and manage data-driven revenue forecasting models to provide visibility into short- and long-term performance.
Define and track key revenue and pipeline metrics, delivering actionable insights to Revenue leadership.
Pipeline & Sales Process Optimization
Monitor pipeline health, deal velocity, and conversion rates, identifying opportunities to improve sales performance.
Lead sales process improvements to increase efficiency, reduce friction, and drive predictable revenue outcomes.
Collaborate with Sales Enablement to ensure teams have the right tools, training, and insights to succeed.
Territory Design & GTM Strategy
Lead territory carving and management, ensuring sales coverage aligns with market opportunities.
Continuously optimize territory assignments based on performance data and business growth trends.
Work closely with Revenue Leadership to refine compensation plans and quota setting to drive the right behaviors.
Annual Planning
Lead Annual Revenue Planning – Collaborate with Finance, Sales, Marketing, and Customer Success to define revenue targets, GTM capacity, and investment priorities.
Develop Capacity Planning Models – Ensure optimal sales coverage by aligning headcount, quota distribution, and market opportunities.
Set and Track KPI Targets – Establish key performance metrics across the revenue funnel, monitoring pipeline health, conversion rates, and retention goals.
Drive Module-Level Target Setting – Define clear objectives for each revenue segment (e.g., geography, product, customer type) to ensure alignment with overall company growth goals.
Revenue Systems, Tools & Reporting
Own the Revenue Operations tech stack, including CRM (e.g., Salesforce), marketing automation, and customer success platforms.
Establish best-in-class reporting and dashboarding, ensuring revenue leaders have real-time insights to drive decisions.
Drive data integrity and governance across all revenue systems, enabling accurate and scalable reporting.
Cross-Functional Leadership & Team Development
Partner with Sales, Marketing, and Customer Success leadership to align on GTM strategy and execution.
Lead and develop a high-performing RevOps team, fostering a culture of collaboration, accountability, and continuous improvement.
Drive change management and adoption of new processes, tools, and operational best practices across global teams.

Qualifications

8-12 years of experience in Revenue Operations, Sales Operations, or a similar strategic operations role in a high-growth B2B SaaS environment.
Expertise in forecasting, pipeline management, sales process optimization, and revenue analytics.
Strong proficiency in CRM systems (e.g., Salesforce), marketing automation, and GTM tech stack management.
Experience with territory design, quota setting, and sales performance analysis.
Proven ability to collaborate with GTM leadership and influence business strategy.
Strong analytical mindset with the ability to translate data into actionable business insights.
Excellent leadership, communication, and project management skills.

Why Join Us?

Play a key role in shaping and scaling a global, high-growth B2B SaaS organization.
Work in a high-impact, data-driven role that directly influences revenue growth.
Collaborate with executive leadership and top-tier GTM teams.
Lead and develop a best-in-class RevOps function in a fast-paced, innovative environment.
If you're passionate about optimizing revenue operations, driving efficiency, and scaling growth, we’d love to hear from you!
Apply today and be part of our journey!

Benefits & Perks 😍

-Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you

-Employee Share Purchase Plan

-Career progression/internal mobility opportunities

-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)

-WeWork partnership and “Work from Anywhere” program

Hybrid Office Model 🏢

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.

About Docebo 💙

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations

(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.

Original Job Description