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Villanova University

Enrollment Counselor

🇺🇸 Villanova, PA

🕑 Full-Time

💰 TBD

💻 Operations

🗓️ March 25th, 2025

CRM

Edtech.com's Summary

Villanova University is hiring an Enrollment Counselor. The Enrollment Counselor serves as the main contact for inquiries and applications for non-credit courses in the College of Professional Studies. This role involves active recruitment, relationship-building throughout the enrollment lifecycle, and supporting diverse recruitment strategies. Key duties include managing communications, overseeing transitions to student services, and collaborating with university departments. 

Highlights

  • Main responsibility: Serve as the primary point of contact for prospective students in non-credit courses.
  • Required software: Familiarity with Slate CRM and Microsoft Office Suite.
  • Compensation: Salary is commensurate with experience, classified under Salary Band 13.
  • Essential qualifications: Bachelor's degree required, with a preference for a Master's degree and 2+ years of relevant work experience.
  • Communication: Strong communication skills and ability to provide exceptional customer service.
  • Technical skills: Proficiency in managing recruitment processes using technology applications.
  • Collaboration: Work closely with university staff and faculty to ensure cohesive recruitment efforts.
  • Event participation: Engage in events to foster community relations and promote programs.
  • Problem-solving: Ability to analyze data and strategize to improve student conversion rates.