Villanova University is hiring an Enrollment Counselor. The Enrollment Counselor serves as the main contact for inquiries and applications for non-credit courses in the College of Professional Studies. This role involves active recruitment, relationship-building throughout the enrollment lifecycle, and supporting diverse recruitment strategies. Key duties include managing communications, overseeing transitions to student services, and collaborating with university departments.
Highlights
- Main responsibility: Serve as the primary point of contact for prospective students in non-credit courses.
- Required software: Familiarity with Slate CRM and Microsoft Office Suite.
- Compensation: Salary is commensurate with experience, classified under Salary Band 13.
- Essential qualifications: Bachelor's degree required, with a preference for a Master's degree and 2+ years of relevant work experience.
- Communication: Strong communication skills and ability to provide exceptional customer service.
- Technical skills: Proficiency in managing recruitment processes using technology applications.
- Collaboration: Work closely with university staff and faculty to ensure cohesive recruitment efforts.
- Event participation: Engage in events to foster community relations and promote programs.
- Problem-solving: Ability to analyze data and strategize to improve student conversion rates.