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Avalara
Instructional Designer
Kirkpatrick
Edtech.com's Summary
Avalara is hiring an Instructional Designer to build the technical product training that teaches customers to use, configure, and troubleshoot its tax compliance products. The designer uses backwards design and outcome-based development to tie content, assessments, and activities to measurable learning goals. The role is fully remote and reports to the Manager, Learning Strategy & Design.
Highlights
- Design and develop product training such as eLearning courses, workshops, and simulations using backwards design
- Work with SMEs and product managers to find performance gaps and turn complex product functionality into learner-friendly content
- Measure learning effectiveness with formative and summative assessments and frameworks like Kirkpatrick's Levels of Evaluation, then revise the materials
- Manage several instructional design projects at once, with version control and updates timed to product releases
- Training is meant to support successful implementations and reduce reliance on customer support
- 5+ years designing and developing learning solutions in corporate, academic, or nonprofit settings
- Experience applying backwards design, outcome-based development, or similar frameworks
- Proficiency with eLearning authoring tools, multimedia design, and learning management platforms, including their AI features
- Bachelor's degree in instructional design, education, learning and development, or a related field
- Base pay of $100,300 to $194,300 a year depending on location (Colorado $100,300-$160,500, Washington $100,300-$177,200, California $100,300-$194,300, New York City $110,800-$194,300), with annual bonus eligibility
Instructional Designer Full Description
What You'll Do
The Instructional Designer creates impactful learning experiences by applying outcome-based development principles and the backwards design framework. You will emphasize starting with the end in mind by defining learning goals and aligning content, assessments, and activities to measurable outcomes.
You will focus specifically on building technical product training that enables learners to successfully use, configure, and troubleshoot complex products. The designer collaborates with team members to ensure training programs align with product capabilities, support real-world use cases, and address learner needs.
The Instructional Designer meaningfully contributes in ensuring successful implementations and reducing support dependency by providing learners with the knowledge and skills needed to use the product.
This role is fully remote. You will report to the Manager, Learning Strategy & Design.
What Your Responsibilities Will Be
- Design and develop technical product training materials — including eLearning courses, workshops, and simulations — using backwards design and outcome-based development principles.
- Partner with SMEs, product managers, and stakeholders to identify performance gaps and translate complex product functionality into structured, learner-friendly content.
- Measure learning effectiveness using formative and summative assessments, applying frameworks such as Kirkpatrick's Levels of Evaluation to continuously iterate on and improve training materials.
- Manage multiple instructional design projects simultaneously, maintaining version control and updating training content according to product release timelines.
What You'll Need to be Successful
- 5+ years of experience designing and developing learning solutions in corporate, academic, or nonprofit settings
- Demonstrated experience applying backwards design, outcome-based development, or similar instructional frameworks
- Proficiency with eLearning authoring tools, multimedia design, and learning management platforms, including use of AI functionality within those tools
- Ability to develop clear, measurable learning goals aligned to product workflows and business needs
- Experience partnering with SMEs and cross-functional stakeholders to gather requirements and validate technical training content
- Bachelor's degree in Instructional Design, Education, Learning & Development, or a related field
Pay Range Details
The base pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
- Colorado $100,300 - $160,500 (annually)
- Washington $100,300 - $177,200 (annually)
- California $100,300 - $194,300 (annually)
- NYC $110,800 - $194,300 (annually)
The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual salary/wage may be based on various factors, such as geographic location, candidate experience and qualifications, as well as market and business considerations. This role is eligible for an annual bonus based on individual and company performance, depending on the terms of the applicable plan and the employee’s role.
Avalara is an AI-first Company
AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.
- You’ll bring experience using AI and AI-related technologies, ready to thrive here.
- You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
- You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
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