Western Governors University
Internal Communications Representative
🇺🇸 Hybrid - Salt Lake City, UT
🕑 Full-Time
💰 $66K - $100K
💻 Other
🗓️ February 25th, 2025
Edtech.com's Summary
WGU is hiring an Internal Communications Representative. This role involves supporting communication strategies to engage and inform university employees, collaborating with teams to develop audience-focused strategies, and creating compelling content for various channels such as newsletters and the employee intranet. The representative will work closely with internal stakeholders to solve complex problems and support projects that advance the department’s mission and vision.
Highlights
- Collaborate on communication plans supporting department initiatives.
- Create content for newsletters, emails, and presentations.
- Plan and implement events such as town halls and all hands meetings.
- Edit content for accuracy and adherence to style guides.
- Superior writing skills and knowledge of intranet applications required.
- Compensation range: $66,300.00 - $99,500.00.
- Bachelor’s degree in Journalism, Communications, or related field preferred.
- Comprehensive benefits including medical, dental, and vision insurance.
- Retirement savings plan and flexible paid time off.
Internal Communications Representative Full Description
Internal Communications Representative
Salt Lake City Office
Full time
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Pay Range: $66,300.00 - $99,500.00
Pay Range: $66,300.00 - $99,500.00
Job Description
Job Profile Summary
The Internal Communications Representative supports communication strategies and tactics aimed at engaging and informing University employee audiences, enabling them to support our students and our mission. This role will build strong relationships and work closely with different teams and leaders across the university to develop audience-focused strategies and content. The Representative will put communication plans into action by creating compelling written and visual communications for multiple audiences and will use a variety of channels including email newsletters and the department employee intranet. This role will work effectively with teammates and internal stakeholders to solve complex problems, will adapt quickly when needed, and will support projects outside of the core role to accomplish objectives that advance the department’s mission and vision.
Location: This position requires you to live in Utah and work at our headquarters: 4001 South 700 East Salt Lake City, UT 84107, with the ability to work a hybrid schedule in the office 4 days a week with one day remote.
Primary Responsibilities
- Collaborates with individuals and teams to develop and integrate communication plans that support department initiatives.
- Develops strategies to foster and measure employee engagement.
- Creates content for newsletters, emails, presentations, monthly town halls, and the employee intranet.
- Plans and implements the town halls, all hands, and other events throughout the year.
- Edits and proofreads content for accuracy, appropriateness, and grammar while ensuring the content meets internal communications best practices and follows our style guides.
- Develops, implements, and maintains policies and procedures relating to internal communications.
- Manages projects that support internal communications.
- Supports special initiatives as needed.
- Performs other job-related duties as assigned.
Knowledge, Skills, and Abilities
- Superior writing skills.
- Knowledge of Intranet applications and other content management systems.
- Ability to take complex information and create audience-specific content that is comprehendible, memorable, and has a measurable impact.
- Ability to build relationships and collaborate with individuals and teams.
- Strong problem-solving skills with the ability to investigate appropriate resources and involve partners when appropriate.
- Self-directed with a strong tendency for action. Able to take initiative and act independently within the assigned discipline, designated special projects and/or initiatives.
- Ability to solicit and share feedback openly, listen with empathy, and approach conflict proactively.
- Skilled at adapting to changing timelines and plans. Comfortable with ambiguity.
- Ability to assert self appropriately and champion ideas, as well as motivate and inspire others.
Minimum Qualifications
Education
- Bachelor’s degree in Journalism, Communications, English, Organizational Development, or a related field of study
Experience
- 3 years of related writing and editing experience
Experience in lieu of education
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is at the discretion of the hiring manager.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time, with or without notice.
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Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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