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University of Kentucky

IS Technical Support Specialist III

🇺🇸 Lexington, KY

🕑 Full-Time

💰 $44K - $70K

💻 Information Technology

🗓️ April 23rd, 2025

Edtech.com's Summary

University of Kentucky is hiring an IS Technical Support Specialist III. This role involves providing technical support to researchers and administrators at the Markey Cancer Center, assisting with Windows and Mac hardware and software, as well as research-specific applications across several laboratories.

 Highlights

  • Provide technical support for faculty, staff, and students.
  • Assist with both Windows and Mac operating systems and associated software.
  • Engage with researchers conducting cancer research.
  • Require a BS degree and 2 years of related experience.
  • Salary range is $43,805 to $70,075 per year.
  • Software skills include Microsoft Windows, Mac OS, and Microsoft Office.

IS Technical Support Specialist III Full Description


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IS Technical Support Specialist III
Posting Details
 Posting Details 
Job Title  | IS Technical Support Specialist III
Requisition Number  | RE50055
Working Title  | Technical Support Specialist
Department Name  | 7H025:CANCER CENTER-CORE SUPPORT
Work Location  | Lexington, KY - Onsite
Grade Level  | 44
Salary Range  | $43,805-70,075/year
Type of Position  | Staff
Position Time Status  | Full-Time
Required Education  | BS
Click here for more information about equivalencies:  | https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience  | 2 yrs
Required License/Registration/Certification  | None
Physical Requirements  | Sitting for long periods of time, repetitive motion, lifting, pushing or pulling of objects up to 50 lbs., significant amount walking
Shift  | Monday – Friday, 8:00am – 5:00pm (40.00 hrs/wk)
Job Summary  | The Markey Cancer Center is seeking an IS Technical Support Specialist III. The ideal candidate should be a talented, self-motivated individual who can provide technical support to a diverse community of researchers and administrators. This position will support faculty, staff and students who rely on timely service to meet the research needs of the Markey Cancer Center. The IS Technical Support Specialist III will provide assistance with Windows and Mac hardware and software and research specific software applications in multiple research laboratories. This position provides an exciting opportunity to engage with nationally recognized scientists who are conducting cutting edge cancer research.

This position is eligible for a fully onsite work arrangement.

IMPORTANT: Resumes and CVs cannot be substituted for a completed application. Incomplete applications could disqualify you from being considered for this position. If the information on your resume is not entered on the application, this will prevent us from being able to assess your education and experience when trying to determine a salary offer. To be considered you must fully complete the online application being sure to only put one (1) job title for each entry (multiple job titles for one employer must have separate entries), the # of hours worked per week and your ending salary. You will also be required to upload a cover letter and resume.

To view the University of Kentucky’s exceptional benefits, please visit https://www.uky.edu/hr/benefits


Skills / Knowledge / Abilities  | Microsoft Windows, Microsoft Office, Mac OS, Communication, Attention to Detail, technical writing.
Does this position have supervisory responsibilities?  | No
Preferred Education/Experience  | Bachelor’s degree plus 5 years of related experience preferred.
Deadline to Apply  | 05/06/2025
Our University Community  | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * Please indicate your years of experience in desktop support. 
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  2. * Please indicate your years of experience providing technical support for research labs. 
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  3. * Please indicate your years of experience providing technical support for clinical applications. 
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * Please indicate your years of experience providing support for Windows systems. 
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  5. * Please indicate your years of experience providing support for Mac operating systems. 
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

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