Auburn University is hiring an IT Support Technician. The role involves providing customer service-focused technological support, consulting on routine technology solutions, and supporting desktop, mobile computing, and client/server technology. Responsibilities include troubleshooting technology problems and recommending hardware and software, providing first- and second-tier technical support, and possibly overseeing junior employees.
Highlights
- Consult on routine technology solutions and technical support services.
- Provide support for desktop, mobile, and client/server technology.
- Troubleshoot technology issues and recommend appropriate hardware/software.
- Support includes installing and configuring hardware and software.
- Bachelor’s degree or equivalent relevant IT experience required.
- Salary range: $41,940-$62,900.
- Basic understanding of university business environments and IT concepts necessary.
- Proficiency in MS Office, Apple iOS, and Windows platforms needed.