Edtech.com's Summary

Imagine Learning is hiring an IT Systems Manager. This position involves managing the system administration team to ensure the effective operation of information systems and providing strategic technical leadership.

Highlights

Responsible for overseeing system administration, including servers, networking, and security.
Requires skills in Active Directory, O365, Azure, and identity access management.
Compensation ranges from $102,773 to $135,000, with potential bonus pay.
Bachelor’s degree in technical field and 6-8 years of experience required.
Benefits include comprehensive health plans, 401k match, and 16 paid holidays.
Experience with scripting/automation via Powershell and Atlassian tools desired.
Opportunities for professional growth and access to resources like tuition reimbursement.
Promote mentorship and knowledge sharing within the team.
Strong problem-solving and customer service skills are essential.

IT Systems Manager Full Description

Description

Position at Imagine Learning

Great Purpose. Great People. Great Opportunities.

At Imagine Learning we empower potential by creating educational solutions that inspire boundless possibilities for every student, every day. We are passionate about innovating together to support educators in creating those special moments when students experience the joy of learning at its best.

We also empower our team through a strong culture focused on career growth and development, flexible work from home arrangements, interesting and meaningful work, and a supportive and connected team. As a remote-friendly company, hybrid and remote team members work from states across the U.S. and internationally. The majority of our US employees enjoy the opportunity to work from home, or in a hybrid capacity in our offices in Tempe, AZ (headquarters), Austin, TX, Petaluma, CA, Rock Rapids, IA, Grand Rapids, MI, or Bloomington, MN.

Imagine Your Impact.

The IT Systems Manager is responsible for overseeing the system administration team, ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. This role involves strategic planning, project management, and providing technical leadership to the team. The IT Systems Manager also acts as a mentor to team members, fostering their professional growth and development.

For more information on what it’s like to work at Imagine Learning, including our culture, benefits, and products, visit us HERE.

To learn more about a typical applicant journey at Imagine Learning, click HERE.

Position Information: This is a regular, full-time position, reporting to the IT Director.

Compensation: Base pay is anticipated to be between $102,773 and $135,000 per year. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Location: In this US-based position, you will have a hybrid work schedule, with time split between remote work and our office in Tempe, AZ

Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including:

Multiple health, dental, and vision plans, including medical plans with zero employee premiums
401k plan with a company match
16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
Paid Time Off
Comprehensive maternity and fertility/family building benefits
Paid bonding leave when a new child joins your family
Access to on-demand mental health resources
Life and short and long-term disability insurance
Pre-tax savings plans
Paid volunteer time off
A wide variety of professional development programs, including tuition reimbursement
Work from home opportunities that foster work/life balance

Envision Your Experience.

In this role you’ll have the opportunity to:

Manage and lead the system administration team, providing guidance and support.
Oversee the administration of servers, workstations, printers, routers, switches, firewalls, desk phones, smartphones, software deployment, security updates, and patches.
Ensure extensive understanding and management of Active Directory (AD), especially within Azure environments.
Oversee O365 administration and ensure optimal performance.
Implement AI governance strategies to ensure compliance, ethical AI deployment, and alignment with organizational goals.
Oversee Identity and Access Management (IAM) systems to ensure secure authentication, authorization, and access control across the organization.
Maintain solid working knowledge of Networking/WAP (CCNA or Network+ certification a plus).
Supervise Okta administration and ensure effective deployment and management.
Provide strong technical understanding and oversight of Exchange Online.
Ensure meticulous attention to detail when planning future implementations and integrations.
Develop and implement strategic plans for system upgrades and improvements.
Assist with network and system security maintenance, ensuring robust security measures are in place.
Evaluate and modify system performance to meet organizational needs.
Identify and anticipate user needs, ensuring proactive support and solutions.
Assign and manage configuration of authentication and authorization of directory services.
Promote knowledge sharing and act as a mentor to junior-level team members.
Other duties as required.

Share Your Expertise.

Experience, education, and qualifications essential for success in this role, include:

Bachelor’s degree in a technical major, such as engineering, computer science, or a related field and 6-8 years of system administration experience in large enterprise systems; or an acceptable combination of education and experience.
Azure certification (AWS a plus).
ITIL and/or other leading IT industry certifications.
3-5 years of experience with Atlassian tools (Jira, Confluence, BitBucket).
Scripting/automation experience via Powershell.
Project management experience is a plus.
Experience with InTune, MobileIron, or other MDM solutions.
Experience with administering Zendesk, Atlassian, Box, and other cloud-based services.
Ability to work independently, anticipate issues, and mentor others.
Strong customer service skills.
Extensive knowledge of operating systems and applications, as well as hardware and software troubleshooting.
Strong problem-solving abilities.
Strong willingness to document processes and solutions.
Ability to work well under pressure with multiple demands.
Excellent teamwork and communication skills.
Strong grasp of computer security principles and practices

Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB+).

Diversity and inclusivity strengthen our Imagine Learning team, enrich our lives, and help us design equitable educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. We strive to hire, develop, and retain talented people who represent the diversity of the districts we serve. By developing initiatives that focus on the needs, expectations, and lives of our people, we’ve created an inclusive environment where all employees can contribute to their fullest potential.

Imagine Learning is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws.

To all recruitment agencies: Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes.

Original Job Description

Description

Position at Imagine Learning

Great Purpose. Great People. Great Opportunities.

Imagine Your Impact.

For more information on what it’s like to work at Imagine Learning, including our culture, benefits, and products, visit us HERE.

To learn more about a typical applicant journey at Imagine Learning, click HERE.

Position Information: This is a regular, full-time position, reporting to the IT Director.

Location: In this US-based position, you will have a hybrid work schedule, with time split between remote work and our office in Tempe, AZ

Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including:

Multiple health, dental, and vision plans, including medical plans with zero employee premiums
401k plan with a company match
16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
Paid Time Off
Comprehensive maternity and fertility/family building benefits
Paid bonding leave when a new child joins your family
Access to on-demand mental health resources
Life and short and long-term disability insurance
Pre-tax savings plans
Paid volunteer time off
A wide variety of professional development programs, including tuition reimbursement
Work from home opportunities that foster work/life balance

Envision Your Experience.

In this role you’ll have the opportunity to:

Manage and lead the system administration team, providing guidance and support.
Oversee the administration of servers, workstations, printers, routers, switches, firewalls, desk phones, smartphones, software deployment, security updates, and patches.
Ensure extensive understanding and management of Active Directory (AD), especially within Azure environments.
Oversee O365 administration and ensure optimal performance.
Implement AI governance strategies to ensure compliance, ethical AI deployment, and alignment with organizational goals.
Oversee Identity and Access Management (IAM) systems to ensure secure authentication, authorization, and access control across the organization.
Maintain solid working knowledge of Networking/WAP (CCNA or Network+ certification a plus).
Supervise Okta administration and ensure effective deployment and management.
Provide strong technical understanding and oversight of Exchange Online.
Ensure meticulous attention to detail when planning future implementations and integrations.
Develop and implement strategic plans for system upgrades and improvements.
Assist with network and system security maintenance, ensuring robust security measures are in place.
Evaluate and modify system performance to meet organizational needs.
Identify and anticipate user needs, ensuring proactive support and solutions.
Assign and manage configuration of authentication and authorization of directory services.
Promote knowledge sharing and act as a mentor to junior-level team members.
Other duties as required.

Share Your Expertise.

Experience, education, and qualifications essential for success in this role, include:

Bachelor’s degree in a technical major, such as engineering, computer science, or a related field and 6-8 years of system administration experience in large enterprise systems; or an acceptable combination of education and experience.
Azure certification (AWS a plus).
ITIL and/or other leading IT industry certifications.
3-5 years of experience with Atlassian tools (Jira, Confluence, BitBucket).
Scripting/automation experience via Powershell.
Project management experience is a plus.
Experience with InTune, MobileIron, or other MDM solutions.
Experience with administering Zendesk, Atlassian, Box, and other cloud-based services.
Ability to work independently, anticipate issues, and mentor others.
Strong customer service skills.
Extensive knowledge of operating systems and applications, as well as hardware and software troubleshooting.
Strong problem-solving abilities.
Strong willingness to document processes and solutions.
Ability to work well under pressure with multiple demands.
Excellent teamwork and communication skills.
Strong grasp of computer security principles and practices

Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB+).

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Edtech.com's Summary

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