Lego
Key Account Manager
🇺🇸 Hybrid - Boston, MA
🕑 Full-Time
💰 $113K - $170K
💻 Customer Success
🗓️ February 18th, 2025
PowerBI
Tableau
Edtech.com's Summary
The LEGO Group is hiring a Key Account Manager. This role involves leading channel strategy, managing key accounts, and expanding eCommerce presence in the Americas, particularly with Amazon. Responsibilities include driving business plan execution, retail marketing activations, brand protection initiatives, and negotiating promotional agreements.
Highlights
- Responsible for managing Amazon US business and executing business plans.
- Requires proficiency in Microsoft Excel, PowerBI, and Tableau.
- Salary range: $113,000 - $169,500.
- Experience in customer-facing account management in consumer packaged goods and eCommerce.
- Strong communication, presentation skills, and ability to handle multiple priorities.
- Understanding of Amazon's platforms, including Vendor Central and AMS.
- Access to benefits such as Family Care Leave, wellbeing programs, and colleague discount.
- Includes a 3-day-in-office hybrid work model.
Key Account Manager Full Description
Key Account Manager
Location
Boston, Massachusetts, United States of America
Job ID
0000022504
Category
Sales, Marketing & Product Management
Job Description
The LEGO® Group is currently looking for a Sr. Key Account Manager to join our office in Boston! In this role you help us lead the building of our channel strategy while running and developing some of our key accounts.
Are you interested in being part of a team who will highly impact the Americas market group by being the face with Amazon? Would you like to innovate and find new growth opportunities? If the answer is yes, apply now to bring your amazing eCommerce expertise to expand our presence in the Americas Market and help to inspire and develop the builders of tomorrow!
Core Responsibilities
The Key Account Manager for the Amazon US business is a vital member of the team, helping to drive flawless execution of the business plan as the owner of key growth initiatives on one our largest SBUs globally. I. Support Development & Execution of Business Plan: Coordinates with Key Account Management Team to ensure the delivery of the Amazon US business plan.
- Strategic Orientation: Internalizes the LEGO Group’s and our customer’s strategy to assist in the development of a differentiated joint business plan which delivers upon our shared objectives, while capitalizing on the customer’s unique value proposition and shopper base.
- Commercial Integration: Innovate our go-to-market principles to deliver a highly integrated, bold, and effective promotional plan encompassing retail, storefront execution, platform marketing, and eCommerce operations. II. Drive Results: Delivers on key objectives to drive sustainable commercial growth through strong execution.
- Data-Driven Decision-Making: Drives strong scorecard performance against key traffic, conversion, and retail KPI targets through an analytical approach and a deep understanding of both the key paid & organic business drivers.
- Retail Marketing: Coordinates with extended customer team in delivering best-in-class retail marketing activations to drive awareness and conversion along the shopper journey.
- Brand Protection: Liaises with partners in Legal, Customer Development, Merchandising, and Performance Marketing to own brand protection initiatives with an emphasis on standardization and automation. III. Relationship Elevation: Delivers on our customer value proposition to drive positive customer pulse through building a trusted & productive relationship as a key customer call point.
- Effective Negotiation & Selling: Leverages a data-driven approach to negotiate and lead toward mutually valuable promotional agreements.
- Capitalize on Licensing Partnerships: Lead our account relationship with several key inbound & outbound licensing partners to enhance online business opportunities and reach more shoppers.
Do your part in our team succeeding
The eCommerce Key Account Manager is responsible for delivering on core business objectives and bringing our customer value proposition to life on eCommerce platforms. Generate impact and value for our customers and shoppers to help The LEGO Group to inspire and develop many more builders of tomorrow.
Do you have what it takes?
- Customer-facing key account management experience in consumer packaged goods with experience in eCommerce.
- Track record of versatility, flexibility and strong focus to handle multiple priorities in a dynamic environment
- Proven ability to proactively interpret digital trends and think criticality to challenge the status quo
- Excellent communication and presentation skills, with high attention to detail
- High-level of integrity, passion with a presence that fits a fast-paced, energetic and collaborative organization
- Domestic and global travel required – 5%
- Proficiency with Microsoft Excel, PowerBI and/or Tableau
- Thorough understanding of Amazon’s platforms: Vendor Central, AMS, Brand Registry
- A curiosity that drives ongoing development and progress
New Location Update
This position will initially be based at 501 Boylston St or 10 St. James Street in Boston, before moving to a new office location at 1001 Boylston St by mid-2025. Our hiring teams will discuss this with you during the interview stages.
Hybrid working model
Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.
Relocation
There is no budget for domestic or international relocation for this role.
Compensation
The salary for this position has a range of $113,000 - $169,500 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communi
cated upon finalization of the employment offer.
cated upon finalization of the employment offer.
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#LI-Hybrid
#LI-Hybrid
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect:
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
