Edtech.com's Summary

Brightwheel is hiring a Lead Salesforce Administrator. This role involves designing and improving systems and processes for the sales and customer success teams, managing Salesforce integrations, and collaborating with stakeholders to develop solutions for business challenges. The successful candidate will oversee documentation and training for Salesforce processes and ensure data integrity through regular audits.

Highlights

Design and improve sales and customer success systems and processes.
Manage Salesforce integrations and collaboration with stakeholders.
5+ years of experience in sales or revenue operations; 3+ years in Salesforce administration.
Proficiency in Salesforce's declarative capabilities.
Development experience with Apex is a plus.
Strong project management and communication skills.
Compensation ranges from $140,000 to $174,000 annually.
Offers include base salary, equity, and benefits including medical, dental, and vision coverage.
Other benefits include paid parental leave, flexible PTO, wellness stipends, and a Learning & Development stipend.

Lead Salesforce Administrator Full Description

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.

Who You Are

Brightwheel is seeking an exceptional Senior Salesforce Administrator to drive go-to-market operations that are scalable, efficient, and data-driven. The ideal candidate will combine their passion for problem-solving with deep systems expertise and cross-functional collaboration to fuel business growth, enable team efficiency, and deliver a great customer experience. This person thinks strategically, analytically, and creatively, and thrives in a fast-moving environment.

What You’ll Do

Design, build, and continually improve our systems and processes to scale with rapidly growing sales and customer success teams
Act as one of the lead administrators on Salesforce; design, build and manage integrations with systems and apps connected to Salesforce
Collaborate with stakeholders on business and operational problems; develop specifications and technical designs to meet solution requirements
Regularly audit and proactively identify data integrity issues and develop automated data cleansing
Own documentation, training materials, and team/user enablement for Salesforce processes and integrated systems

Qualifications, Skills, & Abilities

5+ years experience managing sales operations or revenue operations, including 3+ years of Salesforce administration experience in a dynamic, high-growth environment, preferably B2B software companies
Proven experience with systems, integrations, and tools utilized for sales, marketing, and customer operations processes such as Outreach, Intercom, Hubspot
Demonstrated proficiency with Salesforce’s declarative capabilities, including workflows, validation rules, process builder and flows
Development experience with Apex a plus
Masterful cross-functional collaborator and relationship-builder
Outstanding verbal and written communication skills
Creative problem solver, skilled at removing obstacles and solutioning around key business problems
Skilled project management and follow-through
Deep analytical skills and ability to identify patterns, process information, and make data driven decisions

Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Original Job Description

Our Mission and Opportunity

Our Team

Who You Are

What You’ll Do

Design, build, and continually improve our systems and processes to scale with rapidly growing sales and customer success teams
Act as one of the lead administrators on Salesforce; design, build and manage integrations with systems and apps connected to Salesforce
Collaborate with stakeholders on business and operational problems; develop specifications and technical designs to meet solution requirements
Regularly audit and proactively identify data integrity issues and develop automated data cleansing
Own documentation, training materials, and team/user enablement for Salesforce processes and integrated systems

Qualifications, Skills, & Abilities

5+ years experience managing sales operations or revenue operations, including 3+ years of Salesforce administration experience in a dynamic, high-growth environment, preferably B2B software companies
Proven experience with systems, integrations, and tools utilized for sales, marketing, and customer operations processes such as Outreach, Intercom, Hubspot
Demonstrated proficiency with Salesforce’s declarative capabilities, including workflows, validation rules, process builder and flows
Development experience with Apex a plus
Masterful cross-functional collaborator and relationship-builder
Outstanding verbal and written communication skills
Creative problem solver, skilled at removing obstacles and solutioning around key business problems
Skilled project management and follow-through
Deep analytical skills and ability to identify patterns, process information, and make data driven decisions

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Lead Salesforce Administrator

Edtech.com's Summary

Lead Salesforce Administrator Full Description

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