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edtech.com
Association for Talent Development (ATD) logo

Association for Talent Development (ATD)

Learning Delivery Specialist

🇺🇸 Hybrid - Alexandria, VA

🕑 Full-Time

💰 TBD

💻 Learning & Development

🗓️ January 23rd, 2025

Edtech.com's Summary

ATD is hiring a Learning Delivery Specialist. This role involves managing the online production and technical delivery of live education sessions, helping facilitators with interaction and moderation, and providing participants with instructions on using tools. The specialist is responsible for troubleshooting technical issues to ensure successful learning experiences.

Highlights
  • Manage online production and technical delivery of live sessions.
  • Support facilitators by troubleshooting technology challenges.
  • Use WebEx, Zoom, and Adobe Connect; proficiency in Microsoft Excel and Airtable is needed.
  • 1-3 years' experience navigating virtual classrooms.
  • Ability to manage multiple priorities and deadlines.
  • Strong written and verbal communication skills.
  • Compensation includes medical, dental, and vision benefits; 403(b) plan with company match.
  • Provides unlimited professional development opportunities.
  • Includes benefits like gym reimbursement, tuition assistance, and pet insurance.

Learning Delivery Specialist Full Description

US VA Alexandria
Full time

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description:

We Are… 
ATD’s Education Team executes the delivery of 500+ open enrollment courses annually. We work to provide exceptional, impactful, industry-leading learning experiences for our attendees. In addition, our team serves as the liaison to 120+ course instructors around the globe, training room facilities, and countless partners who share in our success. 
 
This Role… 
We are currently looking for a dynamic, detail-oriented Learning Delivery Specialist to join our growing Education business line. This position manages the online production and technical delivery of a live Education session, assisting the facilitator with interaction and moderation. They provide detailed instructions to participants on using available tools and can troubleshoot technical issues that may arise. The role provides a unique opportunity to be on the front lines of helping individuals and organizations achieve success through high-quality learning experiences. 
 
Make An Impact By… 
  • Producing education sessions including supporting facilitators to create successful learning experiences. You’ll help troubleshoot participant technology challenges, help participants use interactive tools, and set up break out rooms, polls, and screen shares . 
  • Executing on a detailed list of logistical technology tasks associated with Education learning platform 
 
What You Bring To This Role… 
  • 1-3 years’ related experience navigating and supporting the virtual classroom in WebEx (Zoom and Adobe Connect are also desirable)  
  • Capability to support facilitators and create successful learning experiences including troubleshooting participant technology challenges.  
  • Ability to juggle multiple priorities, projects, and deadlines. 
  • Proven experience in a customer-facing role with the ability to build effective external relationships. 
  • Strong proficiency in Microsoft Excel, Airtable, and other technology tools. 
  • Superior written and verbal communication skills. 
  • Ability to thrive in a fast-paced and cross-functional work environment.  
  • Confidence to engage with the facilitator and participants to minimize technical issues and maximize engagement. 

Meet the Education Team… 
  • The Education team is a 29-person team responsible for developing, delivering, and managing professional development programs for the talent development field.  
  • Our programs are available in a variety of ways, including in-person open enrollment, live online, on-demand e-learning, on-site at client organizations, and globally through channel partners in select regions.
  • We partner with over 130 facilitators who are the leading experts in talent development.

Our Work Environment…
  • The Association for Talent Development is a hybrid organization headquartered in Alexandria, VA. *Please note this is a Hybrid position. In-office time is required.*
  • Our recently remodeled office is in the heart of Old Town Alexandria, right on King Street, just a block away from the Metro and the Historical District and Old Town Waterfront along the Potomac River.
  • We are committed to our own development and offer a wide range of professional development opportunities, additional paid time off with our Learning Hours, and an annual Employee Learning Week.
  • We celebrate and recognize our teammates with awards ceremonies, picnics, and other events.
If you are interested in this position, or ATD in general, we want to talk with you!

Benefits: 
Employment at ATD isn’t just about a job – it's about our employees’ well-being. Our ATD LiveWell program provides a variety of essential and fun benefits based on areas of Physical, Financial, Social, and Career health. Look at some (but not all) of what we offer and see for yourself!
  • Medical, dental, and vision benefits
  • Paid Time Off (PTO, Personal Days, Sick Time, Sabbaticals, Learning Hours)
  • 403(b) plan with 6% company match and immediate vesting on employee contributions
  • Get Fit or Quit Program (reimbursement for gym memberships, fitness classes, etc.)
  • Flexible Spending and Health Savings accounts
  • Free Headspace membership
  • Unlimited Professional Development through ATD (classes, certifications, resources, etc.)
  • Tuition Assistance
  • Wellness library and events (virtual and in-person)
  • Life insurance
  • Accident, critical illness, and hospital indemnity
  • Company paid Teladoc visits
  • Short- and long-term disability
  • Pet insurance
  • Employee discount program (Tickets at Work, Verizon, Hertz, Capital Bikeshare, and more)

EEO Statement:
ATD is proud to be an Equal Employment Opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, age, color, national origin, sex, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, genetics, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Need Assistance:
ATD is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need assistance participating in the application or hiring process please contact us at recruiting@td.org or you may call us at 1.800.628.2783.

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