Edtech.com's Summary

Healthfirst is hiring a Learning Delivery Specialist in a hybrid work setting, based in the Greater New York City Area. The role involves fostering the HF culture and supporting the implementation and delivery of learning content across various business units and initiatives.

Highlights

Facilitate and deliver learning events, serving as a subject matter expert.
Partner with business leaders for content design and maintain/update learning materials.
Manage training logistics and communication for successful content delivery.
Stay updated on business unit policies and ensure compliance with regulatory criteria.
Requires a High School diploma or GED; Previous trainer experience and proficiency in Microsoft Office software.
Preferred qualifications include a Bachelor’s degree, 5 years of training experience, and facilitation certifications.
Travel is required up to 50% of the time within the Healthfirst service area.
Hiring range: $67,200 - $97,155 for NYC area residents; $59,800 - $88,910 for other locations.
Employees receive comprehensive benefits including medical, dental, vision, and 401k contributions.

Learning Delivery Specialist Full Description

About the job

Summary The Learning Delivery Specialist will act as an ambassador in fostering the HF culture and supporting the implementation and delivery of content relevant to enterprise initiatives, business units and strategy. This individual will lead and support learning projects and will be responsible for researching, designing, developing, updating, and facilitating classroom and virtual delivery learning events, while partnering with subject matter experts from the business to do so.

Duties & Responsibilities

Facilitate anddeliverlearningeventstosupport theenterpriseinclusive of all business units.
Serve as subject matter expert (SME) in thedesign and development oflearning contentpartnering with business leaders and the instructional design group.
Assist with maintaining and updating all learning content materials, ensuring they meet state, federal or organizational criteria.
Partner and consult with internal organizations to create and execute training plans
Collaborate and communicate with numerous business units across the enterprise to support and help drive change initiatives across the organization.
Anticipate training development or delivery challenges and work with business owners to identify mitigation strategies.
Manage learning environment to assess, evaluate and communicatelearnercontent/knowledge transfer and skills application.
Complete any learning event logistics tasks and communications to ensure successful delivery and implementation of content.
Stay current onassigned business unitpolicies and procedures.
Utilize all systems and technology to deliver learning,record any data pointsand produce reports as neededassociated with the execution and sustainability for each learning event.
Contribute to the overall success of theLearning organization by identifying ways to continuously improve the learning processand create leaner evaluations that are used to influence current and future offerings.
Lead meaningful change and process effectiveness through continuous focus and improvement.
Act as a subject matter expert for process document creation.
Additional responsibilitiesas assigned.

Minimum Qualifications

High School diploma or GED equivalent from an accredited institution.
Previous work experience as a trainer with emphasis on standard operating procedure based, business process outsourcing and multiple technology systems instruction.
Extensive experience facilitating learning and delivering presentations required
Ability to master subject matter and become a product expert
Ability to communicate with audiences at varying levels
Ability to manage cross-functional projects and deliver on identified milestones, communicating with key stakeholders, and measuring success while acknowledging areas of improvement.
Expertise/willingness to learn latest trends within learning delivery, adult learning principles, organizational development, and related areas.
Proficient with Microsoft Office software applications (i.e. Word, PowerPoint, Excel, Outlook)
Ability to communicate in Englishin writing andverbally.
Ability to work independently, organize, plan, and effectively manage time.
Flexibility to travel to company office locations, vendor sites, and other work locations for onsite learning deliveryup to 50% of job requirement.
Must be able to travel across the Healthfirst service area (Manhattan, Brooklyn, Queens, Bronx, Staten Island, Long Island, Westchester, Mid-Hudson).

Preferred Qualifications

Bachelor’s degree from an accredited institution, preferred focus study area in Education, Healthcare Administration, Learning and Development or relatable field.
Ideal candidate will have a minimum 5 years of experience in Trainingor Healthcare/Health Plan sales environment.
Experience with Learning Management Systems (LMS).
Facilitation certifications with accredited associations or organizations.
Experience with Medicare Compliance & Regulatory Responsibilities, and Marketing Practices.
License/Certification: Will to be current license holder of Accident & Health, Individual/TBA – Agent (LA) or Broker (LB).

Hiring Range:

Greater New York City Area (NY, NJ, CT residents): $67,200 - $97,155
All Other Locations (within approved locations): $59,800 - $88,910

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

Original Job Description

About the job

Minimum Qualifications

Preferred Qualifications

Hiring Range:

The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

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Edtech.com's Summary

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