Edtech.com's Summary

Roche Bros. Supermarkets is hiring a Learning & Development Specialist. The role involves creating and delivering training programs to enhance employee development and meet organizational goals. Responsibilities include conducting in-person sessions, onboarding newly hired managers, and collaborating with various teams to align training with business objectives.

Highlights

Design and deliver training programs for store associates.
Conduct training on leadership, company policies, and technical systems.
Collaborate with HR and operations for effective program alignment.
3+ years of experience in training, preferably in grocery retail.
Proficient in Microsoft applications; LMS experience preferred.
College degree in business or related field required.
Guide new hires through online training platforms and modules.
Train on internal software like UKG and Periscope.

Learning & Development Specialist Full Description

Overview:

The Learning and Development Specialist is responsible for designing, implementing, and delivering training programs that support employee development and organizational goals. This includes conducting in-person training sessions (ILT) for store associates on leadership curriculum, company policies, operational procedures, and technical systems. The role involves assessing training needs, creating learning materials, providing coaching and feedback, maintaining training records, and visiting stores to onboard newly hired managers. Collaboration with operations, HR and other teams is key to ensuring training is aligned with business objectives and employee performance.

Minimum Qualifications:

Must be at least 21 years of age.
Must have a college degree in business or related field
3 or more years of experience in a training environment. Grocery retail experience preferred
Critical thinker who can adapt what you’ve built to respond to a rapidly changing environment.
Extremely organized and exceptionally detail-oriented.
Can operate autonomously and have a “get stuff done” mentality.
Have a knack for operations and driving efficiency.
Have a passion for cross-functional collaboration and alignment.
A curious individual who genuinely enjoys learning and has a passion for helping others learn, grow and develop.
Able to prioritize your work and pivot as needed based on the needs of new hires and the L&D team in a given day.
LMS experience preferred
Must be able to read, write and speak English proficiently.
Proficient with computer and Microsoft applications.
Successful completion of pre-employment/promotion drug screen and or criminal background check.

Travel: This position requires travel and will support 5-6 stores within Massachusetts.

Responsibilities:

Collaborate with the management team and associates to assess training needs and stay informed on updates to policies, procedures, regulations, business initiatives, and technologies.
Facilitate in-person training sessions on various topics such as leadership development, product knowledge, and more.
Support organizational growth by contributing to the Management Trainee Program.
Offer coaching and guidance to emerging leaders, assisting with their individual development plans and career progression.
Deliver implementation and knowledge-based training in both technical and operational areas.
Oversee the successful completion of the onboarding program for new hires.
Guide new associates through the online training platform, ensuring completion of required modules and a smooth transition into their roles through coordinated, department-specific on-the-job training.
Provide training on basic Microsoft Office applications, including Excel, Word, Outlook, and Intranet tools.
Instruct on internal software systems such as UKG, Periscope, Category Analyzer, and other relevant platforms.

Instructional Design Requirements:
• Assist creating or modifying course materials
• Implement new training programs
• Use course evaluations
• Make recommendations for improvements for existing courses

Technical Writing Requirements:
• Update SharePoint site (contributor)
• Assist in creating reference materials and Manuals
• Training Guides, Job Aids, and Online documentation
• Use the standard draft and review guidelines for the Training Department

Administrative Requirements:
• Complete Training Tracking of new hires in the Intranet System
• Progress Notes / Feedback to Training and Ops management team
• Weekly reporting

Additional job functions
• Work with the operations team, as needed, to stay up-to-date on the day to day business operations
• Sit side-by-side with new hires and provide feedback, as needed
• Practice the “Golden Rule” and work well with all associates as a team.
• Work in a style that is Respectful, Supportive, and Team-oriented (RSTO).
• Respond promptly to all communication (phone calls and emails).
• Exercise expense control when incurring personal expenses, scheduling store visits and making effective use of these visits. Physical
Demands: (per work day):

Never (N) 0%
Occasionally (O) 1-33%
Frequently (F) 34-66%
Continuously (C) 67-100%

1. Standing: N Surface Type: Tile/Concrete/Carpet
2. Walking: N Surface Type: Tile/Concrete/Carpet
3. Sitting: N
4. Carrying: N Up to 25 lbs.
5. Pushing: N Up to 50 lbs.
6. Lifting: N Up to 25 lbs.
7. Pulling: N Up to 50 lbs.
8. Climbing: N
9. Balancing: N
10. Bending: N
11. Kneeling: N
12. Crouching: N
13. Handling: N
14. Fingering: N
15. Feeling: N
16. Crawling: N
17. Reaching: N Level: Waist/Overhead
18. Talking: N
19. Seeing: N
20. Hearing: N
21. Smelling: N

Job Location: (Corporate Office or Store Locations)

Work Conditions: Environment involved is
Inside Outside Cold Heat Wet/Humidity

Safety Risk Factors
Never (N) 0%
Occasionally (O) 1-33%
Frequently (F) 34-66%
Continuously (C) 67-100%

1. Loud Noise N
2. Twisting of back and neck N
3. Slippery floor surface N
4. Cluttered floor surface N
5. Hazardous equipment (mechanical moving parts) N
6. Contact with sharp objects N
7. Contact with skin irritant N
8. Toxic exposure (See material data safety sheets) N
9. Nuisance dust, fumes, sprays N
10. Hazardous cleaning solutions N

Schedule:
Varied Day Evening Weekend Holidays

Machines, tools, equipment, etc…
All office equipment including: personal computer, company network, copy machines, and printers.

The above is intended to describe the essential and supplemental functions of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities or non-essential requirements.

Original Job Description

Overview:

Must be at least 21 years of age.
Must have a college degree in business or related field
3 or more years of experience in a training environment. Grocery retail experience preferred
Critical thinker who can adapt what you’ve built to respond to a rapidly changing environment.
Extremely organized and exceptionally detail-oriented.
Can operate autonomously and have a “get stuff done” mentality.
Have a knack for operations and driving efficiency.
Have a passion for cross-functional collaboration and alignment.
A curious individual who genuinely enjoys learning and has a passion for helping others learn, grow and develop.
Able to prioritize your work and pivot as needed based on the needs of new hires and the L&D team in a given day.
LMS experience preferred
Must be able to read, write and speak English proficiently.
Proficient with computer and Microsoft applications.
Successful completion of pre-employment/promotion drug screen and or criminal background check.

Travel: This position requires travel and will support 5-6 stores within Massachusetts.

Responsibilities:

Collaborate with the management team and associates to assess training needs and stay informed on updates to policies, procedures, regulations, business initiatives, and technologies.
Facilitate in-person training sessions on various topics such as leadership development, product knowledge, and more.
Support organizational growth by contributing to the Management Trainee Program.
Offer coaching and guidance to emerging leaders, assisting with their individual development plans and career progression.
Deliver implementation and knowledge-based training in both technical and operational areas.
Oversee the successful completion of the onboarding program for new hires.
Guide new associates through the online training platform, ensuring completion of required modules and a smooth transition into their roles through coordinated, department-specific on-the-job training.
Provide training on basic Microsoft Office applications, including Excel, Word, Outlook, and Intranet tools.
Instruct on internal software systems such as UKG, Periscope, Category Analyzer, and other relevant platforms.

Administrative Requirements:
• Complete Training Tracking of new hires in the Intranet System
• Progress Notes / Feedback to Training and Ops management team
• Weekly reporting

Job Location: (Corporate Office or Store Locations)

Work Conditions: Environment involved is
Inside Outside Cold Heat Wet/Humidity

Schedule:
Varied Day Evening Weekend Holidays

Machines, tools, equipment, etc…
All office equipment including: personal computer, company network, copy machines, and printers.

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