Learning Support Consultant - Skills Development (12 Months FTC)

Learning Support Consultant - Skills Development (12 Months FTC)
Rand Mutual Assurance
 

Job Reference Number: RM-645
Department: People
Industry: Insurance
Job Type: Contract
Positions Available: 1
Salary: Market Related
Parktown, NC

Reporting to the Learning Programme Manager, the Learning Support Consultant provides essential support in the planning, coordination, and delivery of learning and development initiatives.
Job Description

THE JOB AT A GLANCE
Reporting to the Learning Programme Manager, the Learning Support Consultant provides essential support in the planning, coordination, and delivery of learning and development initiatives. This role ensures seamless execution of training programs by managing logistics, maintaining learning resources, and supporting learners throughout their development journey. By working closely with the Learning Programme Manager and other stakeholders, the Learning Support Consultant fosters an efficient, learner-centric environment that promotes skill growth and organisational development.
 
WHAT WILL YOU DO?

Program Development and Implementation
• Design and develop innovative learning programs aligned with organizational goals and individual development needs
• Implement a variety of learning methodologies, including classroom training, e-learning, workshops, and on-the-job training
• Collaborate with subject matter experts to create relevant and engaging content
• Conduct training needs assessments to identify skill gaps across the organization
• Organize and schedule program meetings, workshops, and evaluations.
• Manage program documentation, including training plans, participant data, and outcomes.
• Liaise with external training providers, ensuring timely delivery of services and materials.
• Coordinate logistics for workshops and events, including booking venues, preparing materials, and troubleshooting technical issues.

Program Development and Implementation
• Design and develop innovative learning programs aligned with organizational goals and individual development needs
• Implement a variety of learning methodologies, including classroom training, e-learning, workshops, and on-the-job training
• Collaborate with subject matter experts to create relevant and engaging content
• Conduct training needs assessments to identify skill gaps across the organization
• Organize and schedule program meetings, workshops, and evaluations.
• Manage program documentation, including training plans, participant data, and outcomes.
• Liaise with external training providers, ensuring timely delivery of services and materials.
• Coordinate logistics for workshops and events, including booking venues, preparing materials, and troubleshooting technical issues.

Skills Development Reporting
• Manage and maintain accurate records of all training activities and employee participation
• Prepare and submit the Workplace Skills Plan (WSP) and Annual Training Report (ATR) in compliance with the Skills Development Act and SETA
• Monitor and report on skills development progress, ensuring alignment with B-BBEE scorecard requirements
• Liaise with relevant SETAs and government bodies regarding skills development initiatives and reporting
• Analyze program data, including attendance, engagement metrics, and feedback, to measure effectiveness.
• Provide regular updates to the Learning Programme Manager on program performance and learner progress.

Evaluation and Continuous Improvement
• Develop and implement evaluation metrics to assess the effectiveness of learning programs
• Analyze training outcomes and provide recommendations for improvement
• Stay updated on industry trends and best practices in learning and development
• Monitor program execution and resolve logistical or operational challenges.

Stakeholder Management
• Build and maintain strong relationships with internal departments, external training providers, and relevant regulatory bodies
• Provide guidance and support to line managers on employee development matters
• Facilitate communication between employees, management, and HR regarding learning and development initiatives

Job Requirements
 
What Will You Bring to the Table?
• Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field
• Post-graduate qualification in Training and Development or Adult Education (advantageous)
• Relevant certifications such as ODETDP (Occupationally Directed Education, Training and Development Practitioner) or similar
• Minimum of 5 years of experience in learning and development roles, preferably in a corporate environment
• Proven track record in designing and implementing successful training programs
• Experience in skills development reporting within the South African context
• Familiarity with e-learning platforms and learning management systems
• In-depth understanding of adult learning principles and instructional design methodologies
• Comprehensive knowledge of South African skills development legislation, including Skills Development Act, SETA requirements, & B-BBEE codes
• Strong analytical and report writing skills, particularly in relation to skills development reporting
• Excellent presentation and facilitation skills
• Proficiency in Microsoft Office suite and e-learning authoring tools
• Strong project management abilities
• Exceptional interpersonal and communication skills
• Ability to work effectively in a diverse, multicultural environment

WHAT WILL YOU GET IN RETURN?
We offer great opportunities for personal and professional development in a stable company that is 130 years strong! The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

Closing Date: 14 February 2025

Turnaround Time:
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Should you not receive a response within 21 days please consider your application unsuccessful.

Our Commitment to Transformation:

In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.