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Xanterra Travel Collection

Learning Systems and Insights Specialist

🇺🇸 Greenwood Village, CO

🕑 Full-Time

💰 $65K - $78K

💻 Learning & Development

🗓️ February 17th, 2025

LMS Power BI SCORM

Edtech.com's Summary

Xanterra Travel Collection is hiring a Learning Systems and Insights Specialist. This role involves overseeing and optimizing the Learning Management System (LMS) platform, providing user support, maintaining data accuracy, and creating detailed reports to inform program improvements. The specialist will work with analytics tools to evaluate the effectiveness of learning programs and help shape the roadmap for learning technology improvements.

Highlights
  • Administration, configuration, and maintenance of LMS.
  • Provide technical support and guide users in utilizing LMS effectively.
  • Produce reports and analytics on learning activities and system performance.
  • Develop metrics and dashboards to evaluate learning program effectiveness.
  • 3+ years of experience in Learning & Development, LMS, and data analytics required.
  • Proficiency in LMS platforms, e-learning standards, and analytics tools like Excel and Power BI.
  • Salary range: $65,000.00 - $78,000.00 based on experience.
  • Comprehensive benefits package for full-time employees, including medical, dental, vision, and retirement plans.

Learning Systems and Insights Specialist Full Description

Learning Systems and Insights Specialist

  • GREENWOOD VILLAGE, Colorado
  • Admin/HR/Accounting
  • Full-Time Year-Round

Job Description

Overview
Xanterra Travel Collection is a growing, exceptional group of travel and leisure businesses operating across the globe. Our properties/services combine dramatic settings and landmark buildings with exceptional service to deliver unforgettable experiences. We are inspired by our guests, our environment, and each other.  Headquartered in our beautiful new Greenwood Village, Colorado offices, we strive to create a collaborative experience and a transformational journey for our valued team members. We have a high commitment to sustainability, growth and are seeking driven, innovative individuals who value offerings in career development and professional advancement.  Our Travel Collection includes lodging, food and beverage, Windstar Cruises, short-line railroad, and adventure travel companies.  Please visit xanterra.com for more information on the company and its environmental initiatives.

Xanterra Travel Collection believes people are our most valuable resource. Our success depends upon highly motivated, committed, and skilled people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee.  We foster a culture that promotes fairness and diversity, and provides equal opportunities throughout the organization.

Xanterra is seeking a Learning Systems and Insights Specialist to oversee and optimize our Learning Management System (LMS) platform and create and manage detailed reports that provide insights that inform program improvements and decision-making. This role will ensure the seamless operation of our LMS, provide user support, maintain data accuracy, and provide metrics to evaluate the effectiveness of learning programs. The ideal candidate is highly organized, experienced in LMS administration, and highly skilled in data reporting and analytics tools.

Responsibilities
LMS Administration & Innovation
• Responsible for the administration, configuration, and maintenance of the LMS.
• Serve as the primary point of contact for LMS-related questions, providing timely technical support to end users.
• Upload, organize, and manage content and resources within the LMS.
• Ensure data integrity and security within the LMS, adhering to industry regulations and organizational policies.
• Help users navigate the LMS, guiding them on how to access courses, complete training, and use other resources effectively.
• Create simple, practical guides and tips for common LMS tasks, and offer one-on-one or group sessions as needed to build user confidence.
• Produce in-depth reports and analytics on learning activities, user engagement, and system performance.
Data-Driven Program Evaluation
• With direction from the Learning and Development Partner, develop and implement metrics to evaluate the effectiveness of learning programs and identify trends.
• Create detailed reports and visual dashboards to communicate key metrics, progress, and findings to stakeholders.
• Use data analysis tools to provide insights that inform program improvements and decision-making.
• Present data-driven insights to stakeholders, highlighting areas of success and opportunities for enhancement.

Continuous Improvement
• Help shape and execute the roadmap for learning technology improvements and innovations.
• Stay current on L&D trends, technologies, and best practices.
• Introduce new tools and methods that enhance the overall learning experience and program effectiveness.
• Support with the design and development of training materials as needed.
• Support with the facilitation of training sessions, both in-person and virtually as needed.
• Other duties as assigned.

Qualifications
• 3+ years of experience working in Learning & Development
• 3+ years of LMS experience
• 3+ years of data analytics experience
• Strong understanding of LMS platforms and e-learning standards (e.g., SCORM, xAPI).
• Excellent communication skills, with an approachable and helpful attitude for working with users of varied tech skills.
• Proven expertise in program measurement and evaluation, including impact measurement, evaluating program effectiveness, and developing new metrics/measures.
• Strong proficiency in data reporting and analytics tools (Excel, Power BI, etc.) to track and present key metrics.
• Based in Xanterra’s Greenwood Village corporate office location.

ADDITIONAL CONSIDERATIONS:
• Experience with Absorb LMS
• Experience with Power BI
• Experience with Smartsheet
• Prior experience in the hospitality industry
• Prior experience supporting a seasonal workforce
• Self- starter who enjoys building processes and structure to drive growth

COMPENSATION:  The salary range for this position is $65,000.00 - $78,000.00 based on experience.

BENEFITS: For full-time employees, Xanterra offers a comprehensive benefits package including:  Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; PTO and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; RTD-Denver transit pass for in-office employees, and Employee Discounts & Travel Deals.

EEO: Xanterra is committed to a diverse and inclusive workplace.  We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.