Edtech.com's Summary

VitalEdge is hiring a LMS Administrator. The role involves managing and optimizing the Docebo learning platform to ensure a seamless learning experience for employees, partners, and customers. The administrator collaborates with stakeholders to develop learning paths, troubleshoot technical issues, and ensure compliance with training requirements.

Highlights

Manage Docebo platform configuration, user roles, and integrations
Maintain course catalogs, learning paths, and training materials
Troubleshoot technical issues and provide Tier 1 and Tier 2 support
Upload, test, and manage xAPI and video-based content
Generate and analyze LMS reports to track learner engagement
Integrate Docebo with enterprise systems like ADP and CRM
3+ years of experience as an LMS Administrator with focus on Docebo
Proficiency in LMS analytics and reporting tools
Experience with AI-driven learning and Docebo's advanced features preferred

LMS Administrator Full Description

LMS Administrator

Full Time

About Us

We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 750 employees, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We are actively seeking talented individuals to join our team and help us aggressively grow our North American footprint for both our on-premises and 100% cloud-based ERP solutions.

Why work for VitalEdge?

We don’t just sell technology, we enable transformation that results in broader societal benefits like building homes and critical infrastructure, growing food and delivering all sorts of products we all rely on for daily life. We exist to ultimately equip the world to keep running. We have more than 60 years of combined experience and two industry-leading software suites and associated apps, with which we will drive the market forward. It’s an exciting time to work for VitalEdge – join us!

Position Overview

We are seeking an experienced Learning Management System (LMS) Administrator with expertise in Docebo to manage, optimize, and support our learning platform. This role will be responsible for configuring and maintaining the LMS, ensuring a seamless learning experience for employees, partners, and customers. The LMS Administrator, reporting to the Director, Service Readiness, will collaborate with internal stakeholders to develop learning paths, troubleshoot technical issues, and ensure compliance with training requirements.

Responsibilities

LMS Administration & Support:

Serve as the primary administrator for Docebo, managing platform configuration, user roles, permissions, and integrations
Maintain and update course catalogs, learning paths, certifications, and training materials
Troubleshoot technical issues, provide Tier 1 and Tier 2 support, and escalate complex issues to Docebo support, when needed
Ensure data integrity, system security, and compliance with internal policies and regulatory requirements

Content Management & User Experience:

Upload, test, and manage xAPI, and video-based content
Optimize user experience (UX) and navigation within Docebo, ensuring accessibility and ease of use
Support the development of interactive learning programs, including microlearning, gamification, and AI-powered learning experiences

Reporting & Analytics:

Generate and analyze LMS reports and dashboards to track learner engagement, completion rates, and training effectiveness
Provide insights to key stakeholders and recommend improvements based on data
Ensure accurate training records for compliance and audit requirements

System Enhancements & Integrations:

Work closely with IT, HR, and L&D teams to integrate Docebo with other enterprise systems (e.g. ADP, CRM, SSO, API-based tools)
Stay updated on Docebo’s latest features, releases, and best practices, implementing enhancements as needed
Lead or support LMS migration, upgrades, and automation projects

Training & Stakeholder Collaboration:

Train and support internal instructors, managers, and learners on how to use Docebo effectively
Collaborate with instructional designers, trainers, and business leaders to align the LMS with organizational learning goals
Develop and maintain LMS documentation, user guides, and SOPs

Required Skills & Education

3+ years of experience as an LMS Administrator, with a strong focus on Docebo
Experience managing LMS configurations, reporting, content uploads, and integrations
Strong understanding of xAPI and video-based learning formats
Proficiency in LMS analytics and reporting tools
Experience integrating LMS platforms with HRIS, CRM, or third-party applications
Excellent problem-solving, organizational, and communication skills
Ability to train and support end-users with varying levels of technical proficiency

Preferred Skills & Experience

Experience in corporate training, compliance training, or customer education
Familiarity with AI-driven learning, automation tools, or Docebo’s advanced features (e.g., Docebo Flow, Learning Suite, AI-powered recommendations).

VitalEdge is an Equal Opportunity Employer

Original Job Description

LMS Administrator

Full Time

About Us

Why work for VitalEdge?

Position Overview

Responsibilities

LMS Administration & Support:

Serve as the primary administrator for Docebo, managing platform configuration, user roles, permissions, and integrations
Maintain and update course catalogs, learning paths, certifications, and training materials
Troubleshoot technical issues, provide Tier 1 and Tier 2 support, and escalate complex issues to Docebo support, when needed
Ensure data integrity, system security, and compliance with internal policies and regulatory requirements

Content Management & User Experience:

Upload, test, and manage xAPI, and video-based content
Optimize user experience (UX) and navigation within Docebo, ensuring accessibility and ease of use
Support the development of interactive learning programs, including microlearning, gamification, and AI-powered learning experiences

Reporting & Analytics:

Generate and analyze LMS reports and dashboards to track learner engagement, completion rates, and training effectiveness
Provide insights to key stakeholders and recommend improvements based on data
Ensure accurate training records for compliance and audit requirements

System Enhancements & Integrations:

Work closely with IT, HR, and L&D teams to integrate Docebo with other enterprise systems (e.g. ADP, CRM, SSO, API-based tools)
Stay updated on Docebo’s latest features, releases, and best practices, implementing enhancements as needed
Lead or support LMS migration, upgrades, and automation projects

Training & Stakeholder Collaboration:

Train and support internal instructors, managers, and learners on how to use Docebo effectively
Collaborate with instructional designers, trainers, and business leaders to align the LMS with organizational learning goals
Develop and maintain LMS documentation, user guides, and SOPs

Required Skills & Education

3+ years of experience as an LMS Administrator, with a strong focus on Docebo
Experience managing LMS configurations, reporting, content uploads, and integrations
Strong understanding of xAPI and video-based learning formats
Proficiency in LMS analytics and reporting tools
Experience integrating LMS platforms with HRIS, CRM, or third-party applications
Excellent problem-solving, organizational, and communication skills
Ability to train and support end-users with varying levels of technical proficiency

Preferred Skills & Experience

Experience in corporate training, compliance training, or customer education
Familiarity with AI-driven learning, automation tools, or Docebo’s advanced features (e.g., Docebo Flow, Learning Suite, AI-powered recommendations).

VitalEdge is an Equal Opportunity Employer

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LMS Administrator

Edtech.com's Summary

LMS Administrator Full Description

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