Edtech.com's Summary

ParentSquare is hiring a Manager, Integration Services. The role involves leading and mentoring a team of engineers to ensure the smooth operation and enhancement of ParentSquare's platform while supporting customer-facing teams. The manager will oversee technology and customer-centric projects, collaborate with Engineering and Product teams, and help prioritize decisions for improving customer experience. This position requires a candidate with a passion for enhancing student communication and strong technical and leadership skills.

Highlights

Lead and mentor a team of engineers to enhance platform operations.
Collaborate with Engineering and Product teams on project planning and delivery.
Oversee execution of integration projects, ensuring quality and timely delivery.
Participate in code reviews and provide technical feedback to the team.
Ensure adherence to best practices for code development and deployment.
2+ years of Engineering Management experience required.
Bachelor's degree or higher preferred.
Annual salary range: $90,000 - $115,000 DOE.
Benefits include employer-paid health insurance, an employer-matched 401K, and PTO.

Manager, Integration Services Full Description

Manager, Integration Services

Santa Barbara, CA

$90,000 ‒ $115,000 Annually

Customer Success

Who we are

ParentSquare is a rapidly growing Santa Barbara-based company that’s changing how schools and parents communicate daily. Sound simple? We strive to keep it that way! Our mission is to give schools the power to enhance family engagement for all students. ParentSquare (communications and Smart Site CMS solution) and Remind, powered by ParentSquare, are our flagship products serving over 22 million students. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and our employees and we invite you to join us on this exciting journey.

Who we’re looking for

The Manager, Integration Services will be responsible for leading and mentoring a team of talented engineers who are crucial to the seamless operation and enhancement of our platform and support of our customer-facing teams. This role requires a strong technical background, excellent leadership skills, and a passion for fostering a collaborative and high-performing team. The ideal candidate will be a champion for quality, innovation, and continuous improvement, ensuring the team consistently delivers robust and scalable integration solutions that meet and exceed customer expectations.

You’ll oversee projects that meet both technology requirements alongside customer requests and needs by working closely with our Engineering and Product teams to build roadmaps and product requirements. The Integration Services team has the unique opportunity to solve complex technical concepts with the ability to help the Customer Success leadership prioritize and communicate decisions related to the customer experience. You’ll provide guidance, oversight, and training to help us scale the Integration Services team as well as achieve our Customer Success KPIs.

Most importantly, you’re someone who shares our passion to improve the lives of students through communication.

This role will include:

Team Leadership & Mentorship:
- Provide guidance, mentorship, and career development support to team members, fostering a culture of growth and learning.
- Conduct regular 1:1 meetings with team members to discuss performance, goals, and career aspirations.
- Build a strong, cohesive team environment characterized by collaboration, trust, and open communication.
- Conduct performance reviews and provide constructive feedback.
Technical Guidance & Strategy:
- Provide technical leadership and direction to the team, ensuring alignment with overall engineering and product strategy.
- Participate in code reviews and provide constructive feedback to team members.
- Drive continuous improvement initiatives within the team, focusing on code quality, efficiency, and maintainability.
Project Management & Delivery:
- Oversee the execution of integration projects, ensuring timely delivery and adherence to quality standards.
- Proactively identify and mitigate project risks and dependencies.
- Monitor team performance and track key metrics related to code quality, feature releases, and data update efficiency.
- Effectively communicate project updates and progress to stakeholders.
Operational Excellence:
- Ensure the team follows established processes and best practices for code development, testing, and deployment.
- Monitor the performance and stability of systems, and proactively address any issues.
- Foster a culture of ownership and accountability within the team.
On any given day, you might be running sprint ceremonies, hosting company-wide demos, talking to your team, talking to customers, or working with your peers to make our team better!

Our Ideal Candidate will have:

2+ years of Engineering Management experience where you were responsible for managing and driving execution on a delivery team
2+ years of experience and proven success authoring and deploying code
Bachelor’s degree (or higher) from an accredited college or university preferred
Excellent project and time management skills with the ability to maintain multiple different projects in different phases at the same time
Excellent communication skills (written, verbal, presentation and interpersonal)
Strong work ethic and ability to work effectively both independently and in a collaborative team environment.

The perks of working for us are great!

You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide:

Employer-paid health insurance (including dependent coverage)
An employer-matched 401K retirement savings program from day 1
Paid Parental Leave
Stock options
Health + wellness reimbursements
PTO that increases each year
15 paid holidays, including your birthday!

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The salary range for this role will be $90,000 to $115,000, DOE.

Original Job Description

Manager, Integration Services

Santa Barbara, CA

$90,000 ‒ $115,000 Annually

Customer Success

Who we are

Who we’re looking for

Most importantly, you’re someone who shares our passion to improve the lives of students through communication.

This role will include:

Team Leadership & Mentorship:
- Provide guidance, mentorship, and career development support to team members, fostering a culture of growth and learning.
- Conduct regular 1:1 meetings with team members to discuss performance, goals, and career aspirations.
- Build a strong, cohesive team environment characterized by collaboration, trust, and open communication.
- Conduct performance reviews and provide constructive feedback.
Technical Guidance & Strategy:
- Provide technical leadership and direction to the team, ensuring alignment with overall engineering and product strategy.
- Participate in code reviews and provide constructive feedback to team members.
- Drive continuous improvement initiatives within the team, focusing on code quality, efficiency, and maintainability.
Project Management & Delivery:
- Oversee the execution of integration projects, ensuring timely delivery and adherence to quality standards.
- Proactively identify and mitigate project risks and dependencies.
- Monitor team performance and track key metrics related to code quality, feature releases, and data update efficiency.
- Effectively communicate project updates and progress to stakeholders.
Operational Excellence:
- Ensure the team follows established processes and best practices for code development, testing, and deployment.
- Monitor the performance and stability of systems, and proactively address any issues.
- Foster a culture of ownership and accountability within the team.
On any given day, you might be running sprint ceremonies, hosting company-wide demos, talking to your team, talking to customers, or working with your peers to make our team better!

Our Ideal Candidate will have:

2+ years of Engineering Management experience where you were responsible for managing and driving execution on a delivery team
2+ years of experience and proven success authoring and deploying code
Bachelor’s degree (or higher) from an accredited college or university preferred
Excellent project and time management skills with the ability to maintain multiple different projects in different phases at the same time
Excellent communication skills (written, verbal, presentation and interpersonal)
Strong work ethic and ability to work effectively both independently and in a collaborative team environment.

The perks of working for us are great!

You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide:

Employer-paid health insurance (including dependent coverage)
An employer-matched 401K retirement savings program from day 1
Paid Parental Leave
Stock options
Health + wellness reimbursements
PTO that increases each year
15 paid holidays, including your birthday!

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.

The salary range for this role will be $90,000 to $115,000, DOE.

Let me find your next job.

Thanks - you're signed up.

Manager, Integration Services

Edtech.com's Summary

Manager, Integration Services Full Description

Training Project Manager

Project Manager

Program Manager, Business Operations

NPI & Engineering Director

Data Analyst - Outreach Analytics