Ellucian
Manager of Executive Communications
🇺🇸 Hybrid - Reston, VA
🕑 Full-Time
💰 TBD
💻 Other
🗓️ February 11th, 2025
SaaS
Edtech.com's Summary
Ellucian is hiring a Manager of Executive Communications. This role involves crafting impactful messages and executing day-to-day communications for the CEO, focusing particularly on customer-facing content. The Manager will establish the executive communications function and ensure streamlined processes that reflect Ellucian’s voice and commitment to the higher education sector.
Highlights
- Draft customer-focused communications, including emails, speeches, and presentations.
- Develop messaging for keynotes, customer events, and industry conferences.
- Create materials that enhance CEO visibility within the higher education community.
- Implement communication workflows for efficiency and consistency.
- Manage projects in a fast-paced environment with strong writing skills.
- Experience in higher education or tech industries is preferred.
- Comprehensive health coverage and flexible time off.
- 401k with match and professional development opportunities.
- Support for mental health and caregiver services.
Manager of Executive Communications Full Description
Manager of Executive Communications - Hybrid
- 2003 Edmund Halley Drive, Reston, Virginia, US, 20191; Washington, Washington, DC
- General and Administration
About the Opportunity
Are you passionate about crafting impactful messages and driving executive engagement? Ellucian is seeking a Manager of Executive Communications to support and execute day-to-day communications for our CEO, with a primary focus on customer-facing messaging. This role is pivotal in shaping how our executive leadership connects with key stakeholders in the higher education community.
This position will establish and operationalize the executive communications function, ensuring streamlined processes and consistency in messaging. The ideal candidate is an exceptional writer, a strong project manager, and a proactive communicator who thrives in a fast-paced environment.
Where You Will Make an Impact
CEO & Executive Communications Execution
Are you passionate about crafting impactful messages and driving executive engagement? Ellucian is seeking a Manager of Executive Communications to support and execute day-to-day communications for our CEO, with a primary focus on customer-facing messaging. This role is pivotal in shaping how our executive leadership connects with key stakeholders in the higher education community.
This position will establish and operationalize the executive communications function, ensuring streamlined processes and consistency in messaging. The ideal candidate is an exceptional writer, a strong project manager, and a proactive communicator who thrives in a fast-paced environment.
Where You Will Make an Impact
CEO & Executive Communications Execution
- Draft and refine customer-focused communications, including emails, presentations, speeches, and thought leadership content for the CEO.
- Assist in developing clear and compelling messaging for keynotes, customer events, industry conferences, and internal engagements.
- Ensure all communications reflect Ellucian’s voice, vision, and commitment to higher education.
Content Development & Stakeholder Engagement
- Create engaging customer outreach materials, including direct emails, blog posts, and LinkedIn articles to enhance CEO visibility and engagement.
- Develop materials that address key concerns and priorities of higher education leaders, such as university presidents and decision-makers.
- Support internal messaging for executive updates, all-hands meetings, and leadership communications.
Process & Function Development
- Establish and document executive communication workflows and processes to ensure efficiency and consistency.
- Implement a system for tracking CEO communications and engagements to ensure follow-ups and alignment with company objectives.
- Collaborate with internal teams (Marketing, PR, and Customer Success) to align executive messaging with broader company initiatives.
Performance Expectations
- Quickly familiarize yourself with Ellucian’s executive communication needs and prioritize ongoing projects.
- Within six months, establish a structured approach to CEO communications, including a content calendar and response workflow.
- Within 12 months, ensure all executive communications processes are fully operational and effectively support the CEO’s office.
Success Metrics
- Consistent, high-quality messaging in CEO customer communications and public engagements.
- Increased CEO visibility and engagement with key higher education stakeholders.
- Established structured processes for executive communications, improving efficiency and effectiveness.
What You Will Bring
- Strong Writing & Storytelling Skills – Proven experience in executive communications, speech writing, or content development.
- Experience in Customer-Focused Messaging – Ability to translate complex ideas into clear, compelling content for higher education leaders.
- Process-Oriented Mindset – Skilled at implementing and refining workflows to improve executive communications efficiency.
- Higher Education or Tech Industry Background (Preferred) – Experience working in or supporting communications within higher education, technology, or SaaS is a plus.
- Project & Stakeholder Management Skills – Ability to coordinate across teams, manage multiple priorities, and meet deadlines in a fast-paced environment.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
#LI-JG1
#LI-Hybrid
At Ellucian, we believe in the “power of together.” We embrace an inclusive, diverse, and equitable workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities for job applicants and for our employees, and we are committed to providing a process and an environment that is free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), and other legally protected classifications. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. To enable employees to perform essential functions of their positions and to offer applicants a meaningful opportunity to be considered for positions, we also provide reasonable accommodations to qualified employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, the information in this posting will be supplemented accordingly. Additionally, we are aware of fake applicant schemes and have rigorous internal processes in place to mitigate such risk and inform proper authorities of any such instances that arise.
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