Edtech.com's Summary

EdReports is hiring a Managing Director, Technology & Operations Management. The role involves driving technology innovation, overseeing operational excellence, and aligning program management with EdReports' mission. The Managing Director will manage the Technology Team, develop technology and data strategies, integrate emerging technologies, and foster cross-functional collaboration.

Highlights

Set and execute technology and data strategies.
Lead innovation and AI integration.
Drive program and project management excellence.
Manage technology team and professional development.
Experience with Salesforce, Monday.com, and Zoom required.
Compensation between $116,036 - $174,053 annually.
10+ years of leadership experience in relevant fields.
Unlimited discretionary time off and comprehensive benefits package.
Bachelor's degree or equivalent experience required.

Managing Director, Technology & Operations Management Full Description

Mission

EdReports.org is at the forefront of the curriculum reform movement. By increasing the capacity of educators to identify and demand the highest quality curriculum, EdReports.org is both disrupting a multibillion-dollar market and transforming the way students are taught and ultimately perform. With the firm belief that what is taught matters and that all students deserve high quality materials, EdReports.org publishes free, online, evidence-rich reviews of instructional materials. Explore our organization's core competencies in greater detail here.

Purpose of Position

The Managing Director of Technology & Operations (MD) will play a strategic leadership role in driving technology innovation, operational excellence, and program management alignment to support EdReports’ mission. This role will be responsible for managing the Technology Team and developing the organization’s technology and data strategy. This position will oversee technology infrastructure and data tools and systems management, build more cohesive and interconnected operational systems, and spearhead organizational efficiency. They will also co-lead program management strategy and execution in partnership with the Chief of Staff. Additionally, this role will work across teams to establish a community of practice for program and product management professionals, strengthening cross-functional collaboration and process efficiency.

Key Responsibilities & Outcomes

Responsibilities:

Set and Execute Technology & Data Strategies – Define and drive EdReports’ long-term technology and data vision, ensuring that platforms, cloud systems, knowledge management, and internal IT operations are scalable, secure, enhance organizational operations and efficiency, and aligned with organizational goals.
Lead Innovation & AI Integration – Spearhead the identification and implementation of emerging technologies, including AI-driven tools, to enhance operational efficiency, data security, and strategic decision-making.
Drive Program & Project Management Excellence – Ensure that processes, technologies, tools, and workflows support high-impact outcomes.
Strategically Align Technology & Business Priorities – Develop and oversee the integration of technology and operational strategies with broader organizational objectives, ensuring seamless coordination across teams, including Web Development and Reviews.
Technology Team Management – Manage the influx of work, professionally develop staff, and determine needs for expanding the team capacity based on organizational strategic need and EdReports’ financial sustainability picture.
Champion a High-Impact Community of Practice – Alongside the Chief of Staff, establish and lead a community of practice for program and product management staff, fostering capacity-building, professional development, and continuous learning.
Optimize Enterprise Systems & Workflows – Drive the evolution of internal systems and tools, ensuring they support workforce productivity, data-driven decision-making, and long-term scalability.
Forge Strategic Partnerships & Vendor Relations – Serve as a key liaison, cultivating relationships with external technology providers (including the organization's Managed Service Provider), industry leaders, and internal stakeholders to drive innovation and best-in-class solutions.
Digital Security – Refine and implement digital security policies and processes in alignment with Center for Internet Security controls; socialize and enforce amongst staff and contractors.
Establish and Monitor Performance Metrics – Define and oversee key performance indicators (KPIs) that measure and optimize the effectiveness of technology, operations, and program management initiatives.
Represent EdReports as an Industry Leader – Act as a thought leader in technology and operations management, contributing insights that advance best practices within the sector and enhance EdReports’ external impact.
Other relevant duties as assigned to support the organization's strategic goals, with the expectation that all EdReports employees remain flexible and adaptable to evolving responsibilities.

Outcomes:

A clear and effective technology and product strategy aligned with EdReports’ mission.
A strong, scalable technology and operations infrastructure that supports EdReports’ mission and long-term growth.
Integrated AI and automation tools that drive operational efficiency and optimize workflows.
Aligned program management strategies and processes that enhance cross-functional collaboration and efficiency.
A thriving community of practice for program and product managers, strengthening organizational knowledge and capacity.
Optimized internal systems and workflows, ensuring security, efficiency, and usability for all stakeholders.

Travel

National travel will occur related to organizational needs and for professional learning, as needed. The amount of travel will be monitored to ensure it is appropriate for both the organization and the Managing Director, Technology & Operations Management.

Qualifications

Required:

Passion for EdReports’ mission and vision, our core values, and our commitment to Diversity, Belonging, Inclusion, and Equity
10+ years of experience in technology, operations, or program management leadership roles, with at least 5+ years in a strategic leadership capacity
Proven success in technology strategy, AI-driven solutions, and cross-functional program management
Strong track record in leading operational and technology teams to drive process improvements, efficiency, and scalability
Experience with CRMs (Salesforce preferred), project management and collaboration tools (Monday.com, Zoom)
Experience implementing and managing enterprise technology solutions, workflow automation, AI tools, and data security frameworks
Excellent communication, problem-solving, and collaboration skills, with the ability to work across teams and senior leadership
Familiarity with digital security protocols (CIS controls, preferred)
Bachelor’s degree, or commensurate experience

Preferred:

Project management certification (i.e. PMP, Agile), or commensurate experience
Experience with identity management software (Okta) and role-based access controls
Experience in the education or nonprofit sectors
Familiarity with instructional materials and education technology trends

Salary

The salary for this position is $116,036 - $174,053 annually. At EdReports, we determine final salaries based on the role's requirements and the candidate's experience and skills, while maintaining equity within our compensation bands. To support fairness and provide opportunities for growth, we typically offer salaries at or below the midpoint of the range. All salary offers are non-negotiable to ensure consistency and equity across the organization.

Benefits

We know the importance of living a fulfilling, healthy life–both professionally and personally. That’s why some of the benefits we offer include:

Unlimited Discretionary Time Off (DTO) and Sick Time,
3 personal days,
21 days of paid holidays and office closure days in 2025,
Monthly Communications Reimbursement,
Initial home office and technology setup stipend,
EdReports pays for 90% of health care for both the employee and their immediate family, and
401k that new hires become eligible for after six months of employment (includes safe harbor, employer match, etc.).

Physical Requirements

Work is normally performed in a remote office environment including, but not limited to standing and sitting for long periods of time; and fine-finger and hand manipulation to operate a computer and keyboard. Employee is required to have close visual acuity to perform an activity such as preparing and analyzing electronic information, transcribing, viewing a computer terminal, and extensive reading. This person will travel by car, air, or other transportation (as indicated in the Travel section) and should be able to physically withstand the demands of such travel. Employee may be required to walk for long distances at retreat venues or other relevant sites.

Core Competencies

Commitment to Diversity, Belonging, Inclusion, & Equity
Actively welcome diverse perspectives, center equity in decision-making, foster authentic and inclusive relationships that promote a sense of belonging, confront biases to build understanding, and continuously build knowledge of systemic inequities to inform behaviors that lead to an inclusive organizational culture.
Accountability
Proficiently organize projects aligned with overarching objectives while proactively addressing challenges; ensure timely and high-quality fulfillment of responsibilities.
Communication
Effectively engage stakeholders, actively listen to others, convey information for desired results, and adapt style to foster relationships and trust.
Continuous Improvement
Consistently reflect, seek feedback, and apply new insights; identify and implement solutions that enhance individual, team, and overall performance.
Core Expertise
Possess skills, knowledge, and abilities to perform essential duties; keeps knowledge current; utilize multiple points of view to achieve goals and is a subject matter resource for others.
Organizational Stewardship
Cultivate external relationships, uphold policies, leverage historical insights, actively participate in organizational improvement, and adapt to align with the needs of the organization.

Manager Competencies

Empathetic Leadership
Cultivate and lead an environment of reflection, feedback, clear expectations, and support that drives individual and team excellence; manage with compassion and kindness by adapting leadership style to meet an individual’s needs.
Strategic Management
Adeptly address complex issues, engage others in decision-making and change initiatives; skillfully communicate information to foster team success; inspire momentum through purposeful direction.
Resource Management
Thoughtfully allocate, monitor, and reflect to optimize resource utilization and enhance overall effectiveness.

We Value All Voices

EdReports is committed to equal-employment principles and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop, and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live, work, and serve. As such, all employment decisions at EdReports are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

We are also committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR department at careers@edreports.org.

Original Job Description

Mission

Purpose of Position

Key Responsibilities & Outcomes

Responsibilities:

Set and Execute Technology & Data Strategies – Define and drive EdReports’ long-term technology and data vision, ensuring that platforms, cloud systems, knowledge management, and internal IT operations are scalable, secure, enhance organizational operations and efficiency, and aligned with organizational goals.
Lead Innovation & AI Integration – Spearhead the identification and implementation of emerging technologies, including AI-driven tools, to enhance operational efficiency, data security, and strategic decision-making.
Drive Program & Project Management Excellence – Ensure that processes, technologies, tools, and workflows support high-impact outcomes.
Strategically Align Technology & Business Priorities – Develop and oversee the integration of technology and operational strategies with broader organizational objectives, ensuring seamless coordination across teams, including Web Development and Reviews.
Technology Team Management – Manage the influx of work, professionally develop staff, and determine needs for expanding the team capacity based on organizational strategic need and EdReports’ financial sustainability picture.
Champion a High-Impact Community of Practice – Alongside the Chief of Staff, establish and lead a community of practice for program and product management staff, fostering capacity-building, professional development, and continuous learning.
Optimize Enterprise Systems & Workflows – Drive the evolution of internal systems and tools, ensuring they support workforce productivity, data-driven decision-making, and long-term scalability.
Forge Strategic Partnerships & Vendor Relations – Serve as a key liaison, cultivating relationships with external technology providers (including the organization's Managed Service Provider), industry leaders, and internal stakeholders to drive innovation and best-in-class solutions.
Digital Security – Refine and implement digital security policies and processes in alignment with Center for Internet Security controls; socialize and enforce amongst staff and contractors.
Establish and Monitor Performance Metrics – Define and oversee key performance indicators (KPIs) that measure and optimize the effectiveness of technology, operations, and program management initiatives.
Represent EdReports as an Industry Leader – Act as a thought leader in technology and operations management, contributing insights that advance best practices within the sector and enhance EdReports’ external impact.
Other relevant duties as assigned to support the organization's strategic goals, with the expectation that all EdReports employees remain flexible and adaptable to evolving responsibilities.

Outcomes:

A clear and effective technology and product strategy aligned with EdReports’ mission.
A strong, scalable technology and operations infrastructure that supports EdReports’ mission and long-term growth.
Integrated AI and automation tools that drive operational efficiency and optimize workflows.
Aligned program management strategies and processes that enhance cross-functional collaboration and efficiency.
A thriving community of practice for program and product managers, strengthening organizational knowledge and capacity.
Optimized internal systems and workflows, ensuring security, efficiency, and usability for all stakeholders.

Travel

Qualifications

Required:

Passion for EdReports’ mission and vision, our core values, and our commitment to Diversity, Belonging, Inclusion, and Equity
10+ years of experience in technology, operations, or program management leadership roles, with at least 5+ years in a strategic leadership capacity
Proven success in technology strategy, AI-driven solutions, and cross-functional program management
Strong track record in leading operational and technology teams to drive process improvements, efficiency, and scalability
Experience with CRMs (Salesforce preferred), project management and collaboration tools (Monday.com, Zoom)
Experience implementing and managing enterprise technology solutions, workflow automation, AI tools, and data security frameworks
Excellent communication, problem-solving, and collaboration skills, with the ability to work across teams and senior leadership
Familiarity with digital security protocols (CIS controls, preferred)
Bachelor’s degree, or commensurate experience

Preferred:

Project management certification (i.e. PMP, Agile), or commensurate experience
Experience with identity management software (Okta) and role-based access controls
Experience in the education or nonprofit sectors
Familiarity with instructional materials and education technology trends

Salary

Benefits

We know the importance of living a fulfilling, healthy life–both professionally and personally. That’s why some of the benefits we offer include:

Unlimited Discretionary Time Off (DTO) and Sick Time,
3 personal days,
21 days of paid holidays and office closure days in 2025,
Monthly Communications Reimbursement,
Initial home office and technology setup stipend,
EdReports pays for 90% of health care for both the employee and their immediate family, and
401k that new hires become eligible for after six months of employment (includes safe harbor, employer match, etc.).

Physical Requirements

Core Competencies

Commitment to Diversity, Belonging, Inclusion, & Equity
Actively welcome diverse perspectives, center equity in decision-making, foster authentic and inclusive relationships that promote a sense of belonging, confront biases to build understanding, and continuously build knowledge of systemic inequities to inform behaviors that lead to an inclusive organizational culture.
Accountability
Proficiently organize projects aligned with overarching objectives while proactively addressing challenges; ensure timely and high-quality fulfillment of responsibilities.
Communication
Effectively engage stakeholders, actively listen to others, convey information for desired results, and adapt style to foster relationships and trust.
Continuous Improvement
Consistently reflect, seek feedback, and apply new insights; identify and implement solutions that enhance individual, team, and overall performance.
Core Expertise
Possess skills, knowledge, and abilities to perform essential duties; keeps knowledge current; utilize multiple points of view to achieve goals and is a subject matter resource for others.
Organizational Stewardship
Cultivate external relationships, uphold policies, leverage historical insights, actively participate in organizational improvement, and adapt to align with the needs of the organization.

Manager Competencies

Empathetic Leadership
Cultivate and lead an environment of reflection, feedback, clear expectations, and support that drives individual and team excellence; manage with compassion and kindness by adapting leadership style to meet an individual’s needs.
Strategic Management
Adeptly address complex issues, engage others in decision-making and change initiatives; skillfully communicate information to foster team success; inspire momentum through purposeful direction.
Resource Management
Thoughtfully allocate, monitor, and reflect to optimize resource utilization and enhance overall effectiveness.

We Value All Voices

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Edtech.com's Summary

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