Overview:
The Librarian manages and supports digital library operations in support of the institution's academic mission. Under the direction of the Dean, this position provides research assistance, maintains digital library resources, supports information literacy efforts, and ensures access to learning materials for students, faculty, and staff. The Librarian is responsible for delivering high-quality service and support while fostering student success in a virtual learning environment.
Pay range: $23.00 - $26.00 an hour Responsibilities:
Maintains a welcoming and accessible virtual library environment that supports online students, faculty, and staff
Oversees digital library operations and online service delivery; provides guidance and support regarding library policies, procedures, and available resources
Assists students, faculty, and other patrons through virtual research support, answering questions, troubleshooting issues, and providing instruction on library resources and services
Manages and organizes digital library resources to ensure they are easily accessible and available to users
Processes and maintains digital library materials, databases, and electronic resources to ensure accurate access and discoverability
Monitors inventory and licensing of digital resources and coordinates with vendors or internal departments as needed
Maintains library databases and online resource platforms; updates records, compiles usage data, and prepares reports on library services and resource utilization
Qualifications:
Monitors and supports library-related technology and online learning resources; coordinates troubleshooting with appropriate support teams as needed
Coordinates virtual tutoring and academic support resources as needed
Assists with remote testing support as needed
Collaborates with faculty and academic departments to support curriculum needs, instructional resources, and student success initiatives
Participates in virtual campus events, orientations, and student engagement activities as needed
Reports student concerns or issues to the Dean and Program Director
Knowledge, Skills, & Abilities
Education / Experience
Master's degree in Library and Information Science (MLIS) or Master of Information Science (MIS) (required; required where bachelor's programs are offered)
Knowledge of library systems, procedures, and academic library services (preferred)
Minimum two (2) years of experience and demonstrated skills in virtual library services, online database research, digital resource management, and support of students and faculty in a remote learning environment (preferred)
Familiarity with Learning Resource Center (LRC) resources, online library resources, and reference interview techniques (preferred)
Broad knowledge of Microsoft Office applications, including Word, PowerPoint, Outlook, and internet-based technologies (preferred)
Experience troubleshooting basic computer and technology-related issues (preferred)
Skills
Apply knowledge and skills to complete tasks with minimal supervision
Identify straightforward problems and recommend potential solutions
Communicate clearly and effectively with peers and stakeholders
Demonstrate active listening and empathy in interactions
Participate in presentations or facilitate small group discussions
Manage multiple tasks in a dynamic environment
Use productivity software and collaboration tools with confidence
Show initiative and accountability for assigned outcomes
Perform routine tasks and seek guidance for new situations
Make timely decisions that keep the organization moving forward
Apply effective and efficient processes with a focus on continuous improvement
Build open and comfortable relationships with diverse groups
Learn actively from both successes and failures while solving new problems
Abilities: requirements are categorized by frequency of activity during the workday.
Standard Abilities
Able and willing to:Communicate, think, learn, and reasonUse computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasksSafely ambulate and/or maneuver when on-site at Company locationsDemonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders #LI-Remote#LI-AC1