Edtech.com's Summary

PPLSI is hiring an Operational Lead for Field Training, Sales, and Associate Development. This role involves shaping and executing strategies to enhance team performance, overseeing comprehensive training programs, and collaborating with sales teams and leadership to implement development initiatives. Operational support, backup for training management, and field engagement reporting are key responsibilities alongside communication and marketing duties for training initiatives.

Highlights

Oversee training programs and ensure seamless operational execution.
Provide administrative and logistical assistance for training and onboarding.
Collaborate with stakeholders to enhance associate development and sales strategies.
Proficient in Microsoft Office Suite; experience with Canva Pro is a plus.
3+ years of experience in project management related to network training programs.
Compensation details not specified.
Bachelor’s degree in Marketing, Business Administration, or related field preferred.
Creative and strategic thinking for continual improvement of training initiatives.
Open communication and collaboration skills with diverse teams.

Operational Lead for Field Training, Sales, and Associate Development Full Description

Operational Lead for Field Training, Sales, and Associate Development

Ada

Full time

Job Summary:

The Operational Lead for Field Training, Sales, and Associate Development plays a pivotal role in shaping and executing the organization’s strategy to enhance team performance and individual growth. This role combines strategic oversight, operational execution, and hands-on leadership to ensure the workforce is equipped with the skills, knowledge, and tools necessary to succeed in a competitive market environment.

Responsibilities:

The Operational Lead for Field Training, Sales, and Associate Development will play a critical role in supporting the Vice President, Sales and Associate Development. This role will operationally support the training and onboarding programs led by the Network Sales and Associate Development Administrative Coordinator by providing administrative and logistical assistance. Additionally, the Operational Lead will serve as a backup, ensuring continuity in their responsibilities.

This position requires exceptional organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The Operational Lead will work closely with various stakeholders to ensure seamless execution of training programs and field engagement initiatives.

The Operational Lead for Field Training, Sales, and Associate Development is a pivotal role designed to bridge the gap between strategic business goals and the execution of field-level operations. This position focuses on empowering associates with the tools, skills, and knowledge required to drive exceptional performance in customer-facing and operational roles.

As a key leader, the Operational Lead will oversee the design and delivery of comprehensive training programs tailored to enhance sales strategies, operational efficiency, and professional development. The role emphasizes fostering a culture of continuous learning and growth, enabling associates to achieve personal career milestones while contributing to the organization's success.

This role will collaborate closely with sales teams and senior leadership to assess training needs, identify skill gaps, and implement innovative development initiatives. This position will also play a crucial role in tracking performance metrics, ensuring alignment with business objectives, and maintaining a motivated and skilled workforce. By ensuring consistent and impactful training and development programs, the Operational Lead will contribute significantly to improving Field leadership engagement, network field sales associate satisfaction engagement, customer satisfaction, and overall business performance.

In addition to leading a team of training professionals, the role requires the ability to adapt to industry trends, technological advancements, and evolving business priorities. This position involves frequent collaboration with stakeholders across various levels and departments, requiring excellent communication, strategic thinking, and leadership capabilities.

This role is ideal for a driven, innovative leader passionate about empowering individuals, optimizing team performance, and contributing to the long-term success of the organization. With a focus on operational excellence and personal development, the Operational Lead will make a lasting impact on both individual careers and the company’s bottom line.

Performance Outcomes

Operational Support

Provide administrative and operational support for field training and associate development initiatives.
Assist with scheduling, coordination, and logistics for training programs and events.
Maintain and update training documentation, ensuring content is current and accurate.
Collaborate with the Learning Management System (LMS) team to oversee program implementation and updates.
Support digital tools and programming development to enhance onboarding programs, including Sales certification trainings
Ensure proper communication and alignment between training programs and field operations.

Backup Support for Training Management

Serve as the primary backup for Network Sales and Associate Development Administrative Coordinator, managing field training and training program responsibilities during their absence.
Provide continuity for onboarding programs, field engagement initiatives, and associate development efforts.

Field Engagement and Reporting

Collaborate with analytics teams to track performance metrics and KPIs for training programs.
Prepare and present reports on training outcomes and associate qualifications to Network leadership.
Manage historical data tracking for training programs and propose data-driven improvements.

Marketing and Communication

Create marketing collateral, including flyers, social media graphics, videos, presentations, and email communications.
Develop and oversee communication plans for training initiatives across various channels, such as social media, email, and Zoom.
Coordinate with external partners for video editing, closed captioning, and translations to support diverse markets, including Spanish-speaking associates.
Liaise with the ASL community to ensure all training materials are accessible and inclusive.

Additional Responsibilities

Assist in managing virtual training experiences for field and internal teams.
Prepare training materials and resources for all levels of associates.
Support leadership development programs, such as Next Level Leaders.
Participate in special projects and ad hoc assignments as directed by the Network Field Operations & Training Manager.

Education, Knowledge, and Experience

3+ years of experience in project management, preferably in network training programs.
Bachelor’s degree in Marketing, Business Administration, or a related field (preferred).
Proficient in Microsoft Office Suite; experience with Canva Pro is a plus.
Strong organizational, time management, and communication skills.
Ability to work collaboratively with diverse teams and manage multiple stakeholders.
Experience with analytics and data tracking is preferred.
Exceptional attention to detail and problem-solving abilities.
Strong verbal and written communication skills.
Ability to adapt to a fast-paced, rapidly changing environment.
Creative and strategic thinking for continuous improvement of training initiatives.

Additional Information:

Location:

Ada

Department:

2090 Business Field Associates

Time Type:

Full time

Commitment to Equal Opportunity
PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination.

If you require a reasonable accommodation to complete the application process, please contact Human Resources at: humanresources@legalshieldcorp.com.

Original Job Description

Operational Lead for Field Training, Sales, and Associate Development

Ada

Full time

Job Summary:

Responsibilities:

Performance Outcomes

Operational Support

Provide administrative and operational support for field training and associate development initiatives.
Assist with scheduling, coordination, and logistics for training programs and events.
Maintain and update training documentation, ensuring content is current and accurate.
Collaborate with the Learning Management System (LMS) team to oversee program implementation and updates.
Support digital tools and programming development to enhance onboarding programs, including Sales certification trainings
Ensure proper communication and alignment between training programs and field operations.

Backup Support for Training Management

Serve as the primary backup for Network Sales and Associate Development Administrative Coordinator, managing field training and training program responsibilities during their absence.
Provide continuity for onboarding programs, field engagement initiatives, and associate development efforts.

Field Engagement and Reporting

Collaborate with analytics teams to track performance metrics and KPIs for training programs.
Prepare and present reports on training outcomes and associate qualifications to Network leadership.
Manage historical data tracking for training programs and propose data-driven improvements.

Marketing and Communication

Create marketing collateral, including flyers, social media graphics, videos, presentations, and email communications.
Develop and oversee communication plans for training initiatives across various channels, such as social media, email, and Zoom.
Coordinate with external partners for video editing, closed captioning, and translations to support diverse markets, including Spanish-speaking associates.
Liaise with the ASL community to ensure all training materials are accessible and inclusive.

Additional Responsibilities

Assist in managing virtual training experiences for field and internal teams.
Prepare training materials and resources for all levels of associates.
Support leadership development programs, such as Next Level Leaders.
Participate in special projects and ad hoc assignments as directed by the Network Field Operations & Training Manager.

Education, Knowledge, and Experience

3+ years of experience in project management, preferably in network training programs.
Bachelor’s degree in Marketing, Business Administration, or a related field (preferred).
Proficient in Microsoft Office Suite; experience with Canva Pro is a plus.
Strong organizational, time management, and communication skills.
Ability to work collaboratively with diverse teams and manage multiple stakeholders.
Experience with analytics and data tracking is preferred.
Exceptional attention to detail and problem-solving abilities.
Strong verbal and written communication skills.
Ability to adapt to a fast-paced, rapidly changing environment.
Creative and strategic thinking for continuous improvement of training initiatives.

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Operational Lead for Field Training, Sales, and Associate Development

Edtech.com's Summary

Operational Lead for Field Training, Sales, and Associate Development Full Description

Job Summary:

Responsibilities:

Additional Information:

Location:

Department:

Time Type:

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