Edtech.com's Summary

University of Houston's Small Business Development Center is hiring a Program Manager 1. The role involves managing the daily operations of a small or medium-sized department, including supervising staff, planning procedures, overseeing budgets, and maintaining documentation. The program manager will also manage social media and email marketing campaigns, handle travel requests, and may provide business advice.

Highlights

Main responsibilities include supervising staff, budget management, and client intake process management.
Requires proficiency in CRM systems and social media management.
Bilingual in English/Spanish is preferred.
Position involves managing social media and email marketing campaigns.
May prepare abstracts, reports, and funding proposals.
No work experience required, but a four-year degree or specialized training is necessary.
Maintains compliance with policies and oversees program expenditures.
Located at the SBDC office, not on the UH Main campus.

Program Manager 1 Full Description

| Department: Small Business Development Ctr
| Salary:
| Description: Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.
1. Plans and develops procedures for administering a small or medium-sized department or program.
2. Oversees program expenditures and ensures adherence to budget.
3. Provides guidance to subordinate staff and evaluates performance.
4. May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
5. Reviews reports of budgets and activities.
6. Prepares ad hoc reports as needed.
7. May administer grants and grant-related related communications, scholarships and other operations.
8. Develops, implements and maintains appropriate policies and procedures.
9. May serve as property custodian for the department.
10. Performs other job-related duties as assigned.

The primary duties for this position include:
• Manages the client intake process for the Houston Small Business Development Center. This includes answering phone calls and responding to client inquiries via e-mail.
• Maintains proper documentation in the center’s CRM system. Reviews documentation for the center to ensure compliance with policies & procedures.
• Manages the Center’s social media campaigns including content creation and posting schedules.
• Executes e-mail marketing campaigns on an ad-hoc basis.
• Manages all travel requests and related expense reporting for the Center.
• May advise clients of the Small Business Development Center on topics related to small business management.
• Bilingual English/Spanish preferred.
• This position is not on the UH Main campus. The position is located at the SBDC office in The Galleria area.

Notes to Applicant: This position is with the University of Houston's Small Business Development Center (SBDC), an off-campus program of the UH Bauer College that provides business advising and training assistance to entrepreneurs and small business owners. The SBDC program is funded through a cooperative agreement with the U. S. Small Business Administration (SBA) and the State of Texas. The continuation of all SBDC positions are contingent on the continuation of funding from both the SBA and the State of Texas at current levels.

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: No experience required.

Additional Posting Information:
Experience will be considered in lieu of education.
Education will be considered in lieu of experience.
| All positions at the University of Houston-System are security sensitive and will require a criminal history check. The University of Houston System and its universities are an Equal Opportunity Institution.

Original Job Description

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Program Manager 1

Edtech.com's Summary

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