Edtech.com's Summary

Kiddom is hiring a Program Manager, Business Operations. This role involves leading complex, high-impact initiatives, collaborating across departments to ensure alignment with goals, budgeting, and overcoming challenges effectively. The Program Manager will also manage programs from concept to implementation, oversee contractor workflows, and maintain clear communication with stakeholders to enhance efficiency and collaboration.

Highlights

Lead complex, high-impact initiatives.
Oversee programs from initial concept to implementation.
Collaborate with teams such as Sales, Marketing, Product, Engineering, and UX.
Experience with Agile methodologies required.
3-5+ years of program or project management experience needed.
Strong stakeholder management and communication skills.
Proficiency in defining and tracking performance metrics.
Competitive salary and meaningful equity.
Benefits include medical, dental, vision, and life insurance.
Unlimited vacation policy and paid family leave.

Program Manager, Business Operations Full Description

About Kiddom

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.

As a dedicated Program Manager within our Business Operations team, you will support and promote our growing Business Operations team. Reporting to the Director of Business Operations, this individual will collaborate across departments.

Responsibilities:

Program Leadership: Lead complex, high-impact initiatives, ensuring teams stay aligned with goals, within budget, and overcome challenges effectively. Collaborate with cross-functional leaders to set clear milestones and drive progress.
Operational Execution: Oversee programs from initial concept through successful implementation, ensuring smooth execution, alignment, and continuous momentum throughout the process.
Cross-Functional Collaboration: Serve as a key connector between teams, working closely with stakeholders across departments—including Sales, Marketing, Product, Engineering, and UX—to align efforts, strengthen partnerships, and remove obstacles.
Communication & Engagement: Deliver clear, actionable updates to various audiences, from development teams to senior leadership. Establish regular touchpoints and reporting to ensure transparency and alignment.
Performance Measurement & Improvement: Define and track meaningful metrics to assess impact and progress. Facilitate regular reflection to identify successes, challenges, and areas for improvement, ensuring data-driven decision-making.
Contractor Management: Oversee and optimize the contractor workflow, from request to delivery, ensuring efficiency, cost-effectiveness, and adherence to high-quality standards.

What we’re looking for:

3-5+ years of program or project management experience leading large-scale, high-impact initiatives with significant budgets, risk, and cross-functional complexity.
Proven ability to build and optimize operational systems that enhance efficiency, collaboration, and execution across multiple teams.
Strong cross-functional leadership skills with experience working closely with Sales, Marketing, Product, Engineering, and UX teams to drive alignment and execution.
Expertise in Agile methodologies with the ability to guide teams through iterative improvements while maintaining momentum.
Exceptional stakeholder management and communication skills, capable of distilling complex information into clear, actionable insights for diverse audiences.
Experience managing external partners or contractors, ensuring high-quality outcomes while optimizing budgets and timelines.
Data-driven mindset, with the ability to define, track, and analyze key performance metrics to inform decision-making and continuous improvement.
Ability to thrive in a fast-paced, evolving environment, balancing multiple priorities while maintaining focus on strategic objectives.
Passion for education technology and a desire to contribute to a mission-driven organization dedicated to improving learning outcomes.

Salary range is dependent on geography, past experience, seniority, and demonstrated role related ability during the interview process.

What we offer

-Full time permanent employees are eligible for the following benefits from their first day:

-Competitive salary

-Meaningful equity

-Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance

-10 paid sick days per year

-Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year.

-Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State.

COVID Vaccination Policy

Kiddom policy requires employees to be vaccinated before they visit an office or attend company events..

We have remote roles but in certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination.

Original Job Description

About Kiddom

Responsibilities:

Program Leadership: Lead complex, high-impact initiatives, ensuring teams stay aligned with goals, within budget, and overcome challenges effectively. Collaborate with cross-functional leaders to set clear milestones and drive progress.
Operational Execution: Oversee programs from initial concept through successful implementation, ensuring smooth execution, alignment, and continuous momentum throughout the process.
Cross-Functional Collaboration: Serve as a key connector between teams, working closely with stakeholders across departments—including Sales, Marketing, Product, Engineering, and UX—to align efforts, strengthen partnerships, and remove obstacles.
Communication & Engagement: Deliver clear, actionable updates to various audiences, from development teams to senior leadership. Establish regular touchpoints and reporting to ensure transparency and alignment.
Performance Measurement & Improvement: Define and track meaningful metrics to assess impact and progress. Facilitate regular reflection to identify successes, challenges, and areas for improvement, ensuring data-driven decision-making.
Contractor Management: Oversee and optimize the contractor workflow, from request to delivery, ensuring efficiency, cost-effectiveness, and adherence to high-quality standards.

What we’re looking for:

3-5+ years of program or project management experience leading large-scale, high-impact initiatives with significant budgets, risk, and cross-functional complexity.
Proven ability to build and optimize operational systems that enhance efficiency, collaboration, and execution across multiple teams.
Strong cross-functional leadership skills with experience working closely with Sales, Marketing, Product, Engineering, and UX teams to drive alignment and execution.
Expertise in Agile methodologies with the ability to guide teams through iterative improvements while maintaining momentum.
Exceptional stakeholder management and communication skills, capable of distilling complex information into clear, actionable insights for diverse audiences.
Experience managing external partners or contractors, ensuring high-quality outcomes while optimizing budgets and timelines.
Data-driven mindset, with the ability to define, track, and analyze key performance metrics to inform decision-making and continuous improvement.
Ability to thrive in a fast-paced, evolving environment, balancing multiple priorities while maintaining focus on strategic objectives.
Passion for education technology and a desire to contribute to a mission-driven organization dedicated to improving learning outcomes.

Salary range is dependent on geography, past experience, seniority, and demonstrated role related ability during the interview process.

What we offer

-Full time permanent employees are eligible for the following benefits from their first day:

-Competitive salary

-Meaningful equity

-Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance

-10 paid sick days per year

-Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year.

-Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State.

COVID Vaccination Policy

Kiddom policy requires employees to be vaccinated before they visit an office or attend company events..

We have remote roles but in certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination.

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Edtech.com's Summary

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