Brightwheel
Program Manager, Sales Operations
🇺🇸 Remote - US
🕑 Full-Time
💰 $91K - $150K
💻 Sales
🗓️ February 28th, 2025
CRM
Power BI
Salesforce
Edtech.com's Summary
Brightwheel is hiring a Program Manager, Sales Operations. The role involves driving success within the sales operations team, streamlining sales processes, managing sales tools, and aligning sales with marketing and system operations. The Program Manager will collaborate with sales managers and leadership to provide insights that drive revenue growth and ensure the smooth execution of sales strategies.
Highlights
- Streamline and optimize sales workflows and processes.
- Manage and oversee implementation of sales tools and technologies.
- Collaborate with sales, marketing, and finance teams to align strategies.
- Analyze sales performance using data-driven insights.
- 5+ years of experience in sales operations or program management required.
- Proficiency with CRM systems like Salesforce and HubSpot.
- Salary range: $90,500 - $150,000 per year.
- Includes benefits like premium medical, dental, vision, and paid parental leave.
- Offers a flexible paid time off and wellness stipends.
Program Manager, Sales Operations Full Description
Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Our Team
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban Notable Capital, and others.
Who You Are
Brightwheel is seeking a Program Manager, Sales Operations to join our Sales Expansion Organization. As an experienced program manager in sales operations, you excel at driving success within teams and thrive in high-growth tech environments. You bring a deep expertise in streamlining sales processes, managing sales tools and technologies, and aligning the sales organization with marketing, system operations, and other key stakeholder teams. By analyzing sales requirements and prioritizing high-impact projects, you ensure seamless coordination and execution across teams. You leverage a metrics-driven approach to identify sales needs, collaborating with sales managers and leadership to provide actionable insights that drive revenue growth. You are integral to shaping and executing sales strategies, fostering operational excellence, and ensuring the sales team has the resources and support needed to achieve their goals.
What You'll Do
- Streamline Sales Processes: Optimize and automate workflows to increase efficiency and reduce bottlenecks in the sales cycle.
- Manage Sales Tools and Technologies: Oversee the implementation and ongoing management of sales tools (CRM, sales enablement platforms, etc.) to ensure they are aligned with business needs.
- Collaborate Across Teams: Partner with sales, marketing, finance, and other stakeholders to align strategies and ensure smooth communication across departments.
- Sales Performance Analysis: Use data-driven insights to track sales performance, identify trends, and recommend actionable improvements.
- Identify Sales Needs: Continuously assess and identify gaps or opportunities within the sales process and structure, implementing changes where necessary.
- Sales Training and Enablement: Support and partner in the development and delivery of training programs and resources to enhance sales team performance.
- Continuous Improvement: Proactively suggest process improvements and drive operational excellence to increase sales productivity and revenue growth.
- Harness the power of AI coaching tools and performance monitoring platforms to enhance the effectiveness of training programs for customer-facing teams.
Qualifications, Skills, & Abilities
- 5+ years of experience in sales operations, program management, or a similar role in a high-growth environment.
- Proven experience working with sales teams, leadership, and cross-functional stakeholders to drive operational improvements.
- Strong understanding of CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools. Ability to design workflows and automations, build reports, and collaborate with Systems Operations to implement updates.
- Experience in data analysis and reporting with proficiency in tools like Excel, Google Sheets, or business intelligence platforms (e.g., Tableau, Power BI).
- Project Management: Strong organizational and time-management skills with the ability to manage multiple projects and deadlines simultaneously.
- Analytical Mindset: Ability to analyze complex data, derive insights, and translate them into actionable recommendations.
- Sales Process Optimization: Expertise in streamlining sales workflows, automating processes, and improving overall efficiency.
- Cross-Functional Collaboration: Excellent interpersonal skills to work effectively with sales, marketing, finance, and other departments.
- Familiarity with AI sales tools and performance monitoring platforms is a plus.
- Outstanding verbal and written communication skills, with the ability to influence business decisions
Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.
For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
