Lightspeed Systems
Quality Assurance Engineer (User Acceptance Testing)
🇺🇸 Hybrid - Austin, TX
🕑 Full-Time
💰 TBD
💻 Quality Assurance
🗓️ April 11th, 2025
DynamoDB
SaaS
SCRUM
Edtech.com's Summary
Lightspeed Systems is hiring a Quality Assurance Engineer (User Acceptance Testing). This role involves contributing to the quality of a diverse product ecosystem, which includes mobile apps, network appliances, SaaS, and cloud-based web applications. The position focuses on test planning, execution, coordination with cross-functional teams, and ensuring high-quality deliverables while managing UAT environments, documenting defects, and collaborating with stakeholders.
Highlights
- Main responsibilities include designing and executing test plans, developing test scenarios, and maintaining defect logs using JIRA.
- Requires participation in Agile Scrum ceremonies and collaboration with cross-functional teams.
- Experience with defect management tools, specifically JIRA, is essential.
- 3+ years of experience with relational databases (SQL/Oracle) and key-value databases (Amazon DynamoDB is a plus).
- Strong project management and planning skills are necessary.
- Compensation details are not specified.
- A bachelor's degree in a relevant field or equivalent work experience is required.
- Experience across multiple testing types: UI, API, functional, smoke, regression, cross-browser, and mobile.
Quality Assurance Engineer (User Acceptance Testing) Full Description
Ready to be at the forefront of innovation? Lightspeed Systems, serving millions of users with a rapidly growing product line, is seeking a User Acceptance Testing QA Engineer to join our dynamic team. We offer more than just a job—this is an opportunity to grow your career, be recognized for your hard work, and thrive in a supportive and collaborative office environment.
ABOUT THE ROLE
As a User Acceptance Testing QA Engineer, you'll contribute to the quality of our diverse product ecosystem—ranging from mobile apps and network appliances to SaaS and cloud-based web applications. You'll play a critical role in test planning, execution, coordination with cross-functional teams, and ensuring high-quality deliverables.
Your responsibilities will include:
- Designing and executing comprehensive test plans and strategies.
- Actively participating in Agile Scrum ceremonies, story definitions, and sprint planning.
- Developing test scenarios from Epics, User Stories, and acceptance criteria.
- Identifying, reproducing, and documenting defects; collaborating with developers and stakeholders for timely resolution.
- Managing UAT environments, triaging issues, and ensuring optimal test coverage.
- Maintaining and updating the defect backlog using JIRA.
- Coordinating UAT test efforts with internal teams, customers, and external partners.
- Producing test metrics and delivering detailed reports to drive improvements.
- Supporting production releases and managing the escalation process during support events.
NOTE:
- This is a hybrid position and several days each week will be required onsite at our Austin, Texas headquarters.
- Sponsorship is not available for this position.
ABOUT YOU
To excel as a QA Engineer on this team, you should have:
- Strong project management and planning skills, with the ability to prioritize and balance multiple projects in a fast-paced, high-volume environment.
- Extensive knowledge and hands-on experience with defect management tools, particularly JIRA.
- A solid foundation in manual testing, with the ability to develop thorough test cases and identify edge cases across various platforms.
- Demonstrated ability to collaborate cross-functionally with QA, developers, product managers, and technical leads to resolve defects and clarify requirements.
- Excellent organizational and time-management skills, with strict attention to detail and quality.
Required Knowledge, Skills, and Experience
- Bachelor’s degree in a relevant field or equivalent work experience.
- Self-motivated and independent, capable of driving testing efforts with minimal supervision.
- Lightspeed Systems Solution experience a plus
- 3+ years working in cross-functional teams (developers, testers, BAs, TPMs).
- 3+ years working with relational databases (SQL/Oracle) and key-value databases (Amazon DynamoDB is a plus).
- 3+ years applying software QA processes, including automation tools and performance metrics.
- Strong understanding and application of risk analysis in the QA process.
- Experience managing conflict and resolving complex issues quickly and effectively.
- Familiarity with Test Case Management tools for designing, executing, and documenting tests.
- Experience across multiple testing types: UI, API, functional, smoke, regression, cross-browser, mobile.
Preferred Knowledge, Skills, and Experience
- Strong analytical skills with a data-driven approach to QA.
- Experience querying, writing reports, and presenting actionable insights.
- Additional Agile certifications (e.g., Certified ScrumMaster) are a plus.
- Familiarity with SCCM, GPO, AWS, and other modern deployment/infrastructure tools.
ABOUT US
With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at www.lightspeedsystems.com.
We love our employees, and we show it. A sneak peek into our BENEFITS & PERKS include:
- Health-- Medical, dental and vision insurance with healthy company contribution toward premiums. Lightspeed kicks cash into your HSA if you participate in our HDHP.
- Wellness-- Paid parental leave. Healthy holiday and PTO policy, including Christmas to New Year’s Day break.
- Retirement-- 401(k) matching up to 6%
- Other -- Work from where it makes sense. Pet insurance.
ABOUT OUR ATX HQ
If “work from where it makes sense” includes being onsite for you some or all the time, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more.
- 15,000 sq. ft. of open work area, offices, and huddle rooms
- Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
- A state-of-the-art fitness center (with outfitted locker rooms)
- Physical therapist onsite regularly
- Indoor and outdoor casual collaboration spots
- Pet-friendly office environment
- A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun
All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?)
Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.
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