Edtech.com's Summary

Bright Horizons is hiring a Salesforce Technical Product Lead. The role involves hands-on management and development for applications across Salesforce workstreams, aligning development schedules with business goals, and continuously improving the application portfolio. The lead will manage and support the day-to-day development activities, oversee technical planning, and ensure resources are well-coordinated and projects are completed efficiently.

Highlights

Oversee Salesforce application development and support.
Strong knowledge of Salesforce Clouds and Account Engagement platforms required.
Bachelor's degree in Engineering, Technology or related field required.
8 years of application development leadership experience needed.
Experience with project management and prioritization essential.
Familiarity with software such as Word, Excel, PowerPoint, Project, and Visio required.
Ability to prioritize and execute tasks in high-pressure environments.
Position offers a hybrid work model.

Salesforce Technical Product Lead Full Description

Salesforce Technical Product Lead

Location
Newton, Massachusetts, United States of America, 02459

Category
Technology

Job Type
Full time

Primary Purpose

The Technical Team Lead is responsible for providing hands on management and development for applications across Salesforce workstreams.

Essential Functions/Responsibilities

Understanding of the application development life cycle and ability to apply it to existing and future application development
Hands on development of application set
Management / leadership of day to day development and support of applications
Technical expertise to understand applications and develop plans to continuously improve application portfolio
Identify resources needed and assign individual responsibilities to cross-functional project team members
Oversee application development of existing and future application according to Bright Horizons standards
Ensure that application projects are prepared (including all pre and post-development steps) in a timeframe, quantity and mix to achieve the best possible return from development and project resources to ensure both efficiency and effectiveness of the development process
Ensure that software development schedule and timeline is in alignment with business and implementation goals and requirements and make adjustments to meet business goals when necessary

Job Requirements – Education/Experience

Bachelor's Degree in Engineering, Technology or related field - Required
8 years of application development and application development management

Additional Job Requirements

Strong technical capabilities with knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Account Engagement platforms.
Ability to remain organized at all times and to elicit cooperation from a wide variety of sources including team members, other internal departments and external parties (such as 3rd party software development partners)
Ability to effectively prioritize and execute tasks in a high-pressure environment and react to project adjustments and alterations promptly and efficiently on a day to day basis
Experience managing all phases of the project life cycle, including running project prioritization meetings, post-installation project post-mortem meetings and a proven track record of multi- tasking, meeting deadlines and delivering projects on budget Prior experience managing development staff and third party vendors
Knowledge of different project management software, and be technically competent with various software programs including Word, Excel, PowerPoint, Project and Visio
Self-starter with the ability to work with minimal supervision, and have excellent verbal and written communication skills
Travel as required

This is a hybrid position based out of our Newton, MA office.

Life at Bright Horizons:

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Original Job Description

Salesforce Technical Product Lead

Location
Newton, Massachusetts, United States of America, 02459

Category
Technology

Job Type
Full time

Primary Purpose

The Technical Team Lead is responsible for providing hands on management and development for applications across Salesforce workstreams.

Essential Functions/Responsibilities

Understanding of the application development life cycle and ability to apply it to existing and future application development
Hands on development of application set
Management / leadership of day to day development and support of applications
Technical expertise to understand applications and develop plans to continuously improve application portfolio
Identify resources needed and assign individual responsibilities to cross-functional project team members
Oversee application development of existing and future application according to Bright Horizons standards
Ensure that application projects are prepared (including all pre and post-development steps) in a timeframe, quantity and mix to achieve the best possible return from development and project resources to ensure both efficiency and effectiveness of the development process
Ensure that software development schedule and timeline is in alignment with business and implementation goals and requirements and make adjustments to meet business goals when necessary

Job Requirements – Education/Experience

Bachelor's Degree in Engineering, Technology or related field - Required
8 years of application development and application development management

Additional Job Requirements

Strong technical capabilities with knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Account Engagement platforms.
Ability to remain organized at all times and to elicit cooperation from a wide variety of sources including team members, other internal departments and external parties (such as 3rd party software development partners)
Ability to effectively prioritize and execute tasks in a high-pressure environment and react to project adjustments and alterations promptly and efficiently on a day to day basis
Experience managing all phases of the project life cycle, including running project prioritization meetings, post-installation project post-mortem meetings and a proven track record of multi- tasking, meeting deadlines and delivering projects on budget Prior experience managing development staff and third party vendors
Knowledge of different project management software, and be technically competent with various software programs including Word, Excel, PowerPoint, Project and Visio
Self-starter with the ability to work with minimal supervision, and have excellent verbal and written communication skills
Travel as required

This is a hybrid position based out of our Newton, MA office.

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Salesforce Technical Product Lead

Edtech.com's Summary

Salesforce Technical Product Lead Full Description

Salesforce Technical Product Lead

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