Edtech.com's Summary

Cornerstone is hiring a Senior Account Manager. The individual will manage and grow a portfolio of high-value, enterprise-level customers, focusing on business development, strategic solution selling, and customer satisfaction. This role involves fostering relationships, resolving escalations, and coordinating with internal teams to achieve outstanding results for both the customers and the company.

Highlights

Develop and execute strategic account plans for key enterprise customers.
Achieve or surpass sales quotas through high-value, tailored solutions.
Strong collaboration with Pre-Sales, Professional Services, and other internal teams.
Requires 5+ years in roles like account management and enterprise sales.
Travel required up to 30%-50% for customer engagement.
Salary range: $100,800 - $161,300 USD.
Fluency in English; additional languages are a plus.
Includes annual bonuses and comprehensive benefits.

Senior Account Manager Full Description

Senior Account Manager

United States

We're looking for a

Senior Account Manager

This role is Remote, United States

Senior Account Manager
The Senior Account Manager will be responsible for managing and growing Cornerstone’s portfolio of high-value, enterprise-level customers. This position demands a versatile and accomplished professional skilled in business development, strategic solution selling, consulting, project management, and customer success.
You will focus on fostering deep relationships, resolving escalations, enhancing customer satisfaction, and uncovering new growth opportunities within key enterprise accounts. Partnering closely with resources across Cornerstone, you will ensure both the customers and the company achieve exceptional outcomes.

In this role, you will...

Develop and execute strategic account plans for key enterprise customers, aligning with customer and Cornerstone business objectives.
Consistently achieve or surpass sales quotas by identifying business challenges and aligning Cornerstone’s products and services to create high-value, tailored solutions.
Build and expand relationships at all levels within customer organizations, establishing a robust and influential presence.
Collaborate across internal teams to deliver outstanding service quality and drive the highest levels of customer satisfaction.
Partner effectively with cross-functional teams, including Pre-Sales, Professional Services, Customer Success, and Product, to deliver cohesive and impactful sales strategies.
Travel as needed (up to 30%-50%) to engage with customers, present solutions, and strengthen relationships.
Become an expert in the Integrated Learning and Talent Management industry, Cornerstone’s application suite, and the business processes it supports.

You’ve got what it takes if you have/are…

A minimum of 5+ years of experience in customer-facing roles such as account management, project management, consulting, or enterprise sales, with strong technical and business process acumen.
Demonstrated success in managing complex enterprise relationships and achieving sales or growth targets.
Strong sales and negotiation skills, with the ability to collaborate effectively within a team-selling environment.
A results-driven approach with an entrepreneurial mindset and a passion for exceeding customer expectations.
Excellent customer service abilities and a proactive, positive attitude to build trust and commitment with enterprise clients.
Willingness and ability to travel up to 30%-50% as required to meet business and customer needs.
Fluency in English and local languages (additional languages are a plus).
The professional maturity and organizational skills to prioritize tasks, work independently, and effectively engage with both technical and business stakeholders.

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Total Rewards:

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 100800 - 161300 USD.

Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

#LI-DG1

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433.

Read the EEO is the Law poster here, and the supplementary poster here

Read the Read the Pay Transparency Nondiscrimination Provision poster here

Original Job Description

Senior Account Manager

United States

We're looking for a

Senior Account Manager

Develop and execute strategic account plans for key enterprise customers, aligning with customer and Cornerstone business objectives.
Consistently achieve or surpass sales quotas by identifying business challenges and aligning Cornerstone’s products and services to create high-value, tailored solutions.
Build and expand relationships at all levels within customer organizations, establishing a robust and influential presence.
Collaborate across internal teams to deliver outstanding service quality and drive the highest levels of customer satisfaction.
Partner effectively with cross-functional teams, including Pre-Sales, Professional Services, Customer Success, and Product, to deliver cohesive and impactful sales strategies.
Travel as needed (up to 30%-50%) to engage with customers, present solutions, and strengthen relationships.
Become an expert in the Integrated Learning and Talent Management industry, Cornerstone’s application suite, and the business processes it supports.

You’ve got what it takes if you have/are…

A minimum of 5+ years of experience in customer-facing roles such as account management, project management, consulting, or enterprise sales, with strong technical and business process acumen.
Demonstrated success in managing complex enterprise relationships and achieving sales or growth targets.
Strong sales and negotiation skills, with the ability to collaborate effectively within a team-selling environment.
A results-driven approach with an entrepreneurial mindset and a passion for exceeding customer expectations.
Excellent customer service abilities and a proactive, positive attitude to build trust and commitment with enterprise clients.
Willingness and ability to travel up to 30%-50% as required to meet business and customer needs.
Fluency in English and local languages (additional languages are a plus).
The professional maturity and organizational skills to prioritize tasks, work independently, and effectively engage with both technical and business stakeholders.

Our Culture:

Who We Are:

Total Rewards:

Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

#LI-DG1

Read the EEO is the Law poster here, and the supplementary poster here

Read the Read the Pay Transparency Nondiscrimination Provision poster here

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