Edtech.com's Summary

Skilljar is hiring a Senior Client Account Executive. This role involves owning renewals and expansion opportunities within a mid-market and enterprise customer base. The job requires collaborating with various internal teams, engaging with executive stakeholders, and ensuring the consistent achievement of sales quotas.

Highlights

Main responsibilities include leading a book of business, prospecting for new opportunities, and minimizing churn.
Candidates should have experience with Salesforce for maintaining updated pipelines and sales stages.
The role involves traveling as needed.
Compensation is based on experience and geographical location, with on-target earnings ranging from $147,000 to $175,000.
Requires 6-7 years of related experience, including 3 years in a SaaS sales environment.
A Bachelor's degree in a related field is essential.
Benefits include an equity grant and a competitive package.
Requires a keen understanding to drive revenue through solving customers' problems and delivering business outcomes.
Ability to work cross-functionally and influence business-level strategy.

Senior Client Account Executive Full Description

Senior Client Account Executive

Remote
Full Time
SalesMid Level

Fully remote role in the United States - Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Montana, New Jersey, New York, North Carolina, Oregon, Washington, South Carolina, Texas, Utah, Virginia, and Wisconsin.

Opportunity Overview
Skilljar is part of the corporate LMS market, helping millions of people around the world. We build software for companies to deliver online learning for their external audiences. This is a Big and Fast growing market, and there’s no better place to be than External Learning. Our team is dedicated to advancing the impact of education for companies, learners, and the world.

We are seeking a Senior Client Account Executive to join our sales team, where they will have a direct impact on our product! We’re looking for a highly-collaborative, motivated, self-starter who is comfortable owning renewals and expansion opportunities within our mid-market and enterprise customer base.

Why Us?
Skilljar offers a dynamic and supportive work environment where you'll have the opportunity to represent a category-leading product that is consistently recognized by industry experts as best in class. We value cross-functional collaboration, creativity, and provide an environment where you will have a high degree of influence over your ability to solve challenges and be successful.

Responsibilities:

Lead a book of business by identifying further expansion opportunities within your accounts, minimize churn, and negotiate both MM and Ent renewals.
Prospect within a MM and Ent book of business to create new opportunities within new divisions, teams, subsidiaries, parent companies, etc.
Own the end-to-end sales process in order to consistently achieve individual sales quotas and deliver against key performance metrics.
Engage and collaborate with appropriate resources such as Solutions Engineers, Professional Services and Customer Success to drive forward opportunities.
Own business level strategy and partner with Customer Success Managers on program level strategy.
Establish and nurture the executive relationship and drive connections with all key team members within an account.
Assess and surface at-risk customers and support the development of a strategic plan of action to mitigate retention risk.
Facilitate Quarterly Business Reviews along with CSMs and provide strategic insights driving business impact.
Conduct a whitespace analysis (products, departments, divisions, use cases) and determine total opportunity within your portfolio.
Maintain updated pipeline and sales stages based on entry and exit criteria in Salesforce.
Build account plans with timelines that will translate to customer value, expansion, renewals, and referrals.
Identify and navigate the procurement, legal, and contracts process, budget process, spending limits, procurement thresholds, and sole source options.
Additional duties & responsibilities as assigned.

Requirements:

6-7 years of related experience, preferably 3 years of sales experience in a SaaS solution-based sales environment, including 1+ years of Account Management experience.
Bachelor's degree in related field.
Must be revenue-focused with outstanding execution skills and determination to enhance the revenue opportunity for Skilljar.
Outstanding customer empathy. Understanding the way to drive revenue is to uncover customers' largest problems and positive business outcomes, then clearly articulate our defensible differentiators.
Motivated by driving new business opportunities while encouraging strong customer relationships.
Excellent communication skills — with customers, leadership, and cross-functional teams of all levels.
Ability to problem-solve on the fly and work cross-functionally to execute on solutions quickly and effectively.
Results-driven and resourceful. Someone who will continuously test and iterate on their approach.
Kindly assertive. Isn’t afraid to level-set expectations with customers or ask for their business.
Ability to travel on an as needed basis.

Compensation:
At Skilljar, we strive for compensation range transparency in our hiring process. This is a major step towards not only complying with state and local regulations where required, but also to make sure Skilljar is putting pay equity and DEIB top of mind during the hiring process. Compensation, base salary and commission, is only a part of the total rewards package - this role will also be eligible for a new hire equity grant in the form of stock options, and competitive benefits package. Below is the on target earnings for this role:

On Target Earnings Range:

Geo B: $155,000-$175,000
Geo C: $147,000-$165,000

The on target earnings for this position will be determined based on factors such as experience, education, relevant abilities, and internal equity.

Why Work for Skilljar?

Learn more about out benefits and culture here!

The Company

Backed by prominent financial institutions, including Mayfield, Shasta Ventures, Trilogy Equity Partners, and Insight Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers. Trusted by leading global companies like Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement.

We are a team of bright, dedicated Skillets with startup drive and a passion for education. Founded in Seattle, Skilljar is now a fully distributed company.

Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Don’t meet every requirement? At Skilljar, we are committed to building a team that embraces a variety of backgrounds, experiences, perspectives, and skills. We believe that the more inclusive we are, the better our work will be. Even if your previous experience doesn’t perfectly match with the job qualifications listed, we encourage you to apply.

Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.

Original Job Description

Senior Client Account Executive

Remote
Full Time
SalesMid Level

Responsibilities:

Lead a book of business by identifying further expansion opportunities within your accounts, minimize churn, and negotiate both MM and Ent renewals.
Prospect within a MM and Ent book of business to create new opportunities within new divisions, teams, subsidiaries, parent companies, etc.
Own the end-to-end sales process in order to consistently achieve individual sales quotas and deliver against key performance metrics.
Engage and collaborate with appropriate resources such as Solutions Engineers, Professional Services and Customer Success to drive forward opportunities.
Own business level strategy and partner with Customer Success Managers on program level strategy.
Establish and nurture the executive relationship and drive connections with all key team members within an account.
Assess and surface at-risk customers and support the development of a strategic plan of action to mitigate retention risk.
Facilitate Quarterly Business Reviews along with CSMs and provide strategic insights driving business impact.
Conduct a whitespace analysis (products, departments, divisions, use cases) and determine total opportunity within your portfolio.
Maintain updated pipeline and sales stages based on entry and exit criteria in Salesforce.
Build account plans with timelines that will translate to customer value, expansion, renewals, and referrals.
Identify and navigate the procurement, legal, and contracts process, budget process, spending limits, procurement thresholds, and sole source options.
Additional duties & responsibilities as assigned.

Requirements:

6-7 years of related experience, preferably 3 years of sales experience in a SaaS solution-based sales environment, including 1+ years of Account Management experience.
Bachelor's degree in related field.
Must be revenue-focused with outstanding execution skills and determination to enhance the revenue opportunity for Skilljar.
Outstanding customer empathy. Understanding the way to drive revenue is to uncover customers' largest problems and positive business outcomes, then clearly articulate our defensible differentiators.
Motivated by driving new business opportunities while encouraging strong customer relationships.
Excellent communication skills — with customers, leadership, and cross-functional teams of all levels.
Ability to problem-solve on the fly and work cross-functionally to execute on solutions quickly and effectively.
Results-driven and resourceful. Someone who will continuously test and iterate on their approach.
Kindly assertive. Isn’t afraid to level-set expectations with customers or ask for their business.
Ability to travel on an as needed basis.

Geo B: $155,000-$175,000
Geo C: $147,000-$165,000

The on target earnings for this position will be determined based on factors such as experience, education, relevant abilities, and internal equity.

Why Work for Skilljar?

Learn more about out benefits and culture here!

The Company

We are a team of bright, dedicated Skillets with startup drive and a passion for education. Founded in Seattle, Skilljar is now a fully distributed company.

Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.

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Senior Client Account Executive

Edtech.com's Summary

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