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edtech.com
MathWorks logo

MathWorks

Senior User Experience Researcher

🇺🇸 Natick, MA

🕑 Full-Time

💰 TBD

💻 Information Technology

🗓️ February 26th, 2025

Miro Python

Edtech.com's Summary

MathWorks is hiring a Senior User Experience Researcher. The role involves collaborating with cross-functional teams to enhance the user experience for MathWorks products by employing a user-centered design approach. The researcher will conduct qualitative and quantitative research, advocate for technical users, and contribute to the design documents. 

Highlights 
  • Collaborate with development teams to improve user experience.
  • Utilize qualitative and quantitative research methods such as interviews and usability testing.
  • Identify user research methods based on project needs.
  • Bachelor's degree and 6 years of experience required (or a master's with 3 years, or a PhD).
  • Preferred STEM degree e.g., Computer Graphics, Cognitive Sciences, or Human Computer Interaction.
  • Experience using UserZoom, OptimalWorkshop, and Miro.
  • Knowledge of MATLAB and programming languages like Python or C++ is advantageous.

Senior User Experience Researcher Full Description

Senior User Experience Researcher

Location: US-MA-Natick
Department: User Experience

Job Summary
Would you like to join a User Experience team that is constantly solving new and exciting design problems in a highly technical area?  Join our cross-functional team and steer projects through the full process, from understanding our users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market. 

We're dedicated to crafting clear and effective user experiences for technical software products that improve the world. You may be right for this role if you are: 
  • Energized by talking to customers and love tackling exciting problems 
  • Passionate about the user experience and want to join a dynamic UX team that is constantly solving new and exciting problems 
  • Interested in being a core member of the development team that builds products that make the world a better place 
  • Interested in improving programming workflows for scientists and engineers 

Our user experience team has over 100 passionate user experience professionals with experience in user research, usability testing and design. As strategic business partners, we work closely with our product teams and contribute throughout the product development life cycle to develop new products, features, and enhance legacy products.   

Responsibilities
As a UX Researcher, you will collaborate with members of a cross-functional development team to improve the user experience for MathWorks products and applications. You will follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems. 
  • Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints 
  • Conduct user research, identify user pains, and study user workflows to impact strategy and product direction 
  • Act as an advocate for our technical users 
  • Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting 
  • Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback 
  • Contribute to requirements and collaborate on design documents 

Minimum Qualifications
  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Additional Qualifications
STEM Degree (e.g., Computer Graphics, Industrial or Mechanical Engineering, Statistics, Cognitive Sciences, Psychology, Human Computer Interaction, or other relevant degree)

Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro) 

Experience with a variety of quantitative and qualitative research methodologies 
Knowledge of MATLAB, other programming languages (Python, C++, R, or JS), or GitHub is a plus 

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