Edtech.com's Summary

University of Calgary is hiring a Student Support Advisor - Wellness to provide social work services to students through Student Wellness Services. The advisor handles case management, crisis intervention, and psychosocial support for students facing mental health, substance use, and other wellness concerns, and leads campus harm reduction programming. The role reports to the Director of Student Wellness Services and works with campus departments, faculties, and community partners to coordinate student care.

Highlights

Provide autonomous social work services to students, including intake, triage, crisis intervention, psychosocial assessment, and individualized, strengths-based care planning.
Coordinate care and referrals with multidisciplinary teams and internal and external providers for students with complex mental health, substance use, social, and wellness needs.
Lead campus harm reduction initiatives, including Naloxone education and other safer-practice efforts, and coordinate the inventory and distribution of harm reduction materials on campus.
Develop, deliver, and evaluate evidence-informed programming and workshops on mental health, substance use, eating concerns, and self-harm, drawing on needs identified through outreach to underserved groups such as international, first-year, transfer, and distance students.
Consult with and train faculty, staff, and student leaders on responding to at-risk behaviours and supporting students with complex or emerging concerns.
Maintain confidential case documentation and report service data in line with University policy, FOIP, and privacy legislation.
Requires a Master's degree in Social Work, or a Bachelor's degree in Social Work with additional relevant experience, plus current registration in good standing with the Alberta College of Social Workers.
Requires 1-2 years of mental health case management experience and 2-3 years in harm reduction, addictions, recovery, or related social work practice, including crisis and suicide intervention.
Full-time schedule of 35 hours per week, Monday to Friday, generally between 8:30 a.m. and 4:30 p.m., based at the Main Campus with possible travel to other campuses.

Student Support Advisor - Wellness Full Description

Student Wellness Services is currently seeking a Full-time Regular Student Support Advisor - Wellness.

Position Description

Reports to the Director, Student Wellness Services.

As a member of the Student Wellness Services team, the Student Support Advisor provides social work services to students through case management, psychosocial support, resource navigation, consultation, and program development, with a focus on supporting vulnerable student communities experiencing a range of health, mental health, social, and wellness concerns. The position works collaboratively within Student Wellness, Student Wellness and Accessibility Services, other SES departments, faculties, and community partners to coordinate care, provide consultation and liaison, and connect students with appropriate resources. The position also develops and implements processes, programs, and services that promote harm reduction, safer practices, and student wellbeing across a range of concerns, including substance use, mental health, eating concerns, self-harm, and other health and wellness risks. Specific communities may include students with substance use and other harm reduction needs, as well as international students, first-year students, transfer students, students from isolated communities, distance students within Alberta, and other vulnerable or underserved student populations as needs emerge.

The position is predominantly located at the University of Calgary Main Campus; however, travel to other campuses may be required. The position works 35 hours per week, Monday to Friday, generally between 8:30 a.m. and 4:30 p.m., in accordance with the AUPE Collective Agreement.

Summary of Key Responsibilities (job functions include but are not limited to):

Case Management

Provides autonomous social work services to students, including intake, triage, crisis intervention, psychosocial assessment, case management, resource navigation, and individualized, strengths-based care planning.
Collaborates with students, multidisciplinary teams, and internal and external service providers to coordinate care, facilitate referrals, and address complex mental health, substance use, social, and wellness needs.
Supports students experiencing acute or ongoing concerns, including at-risk behaviours and harm reduction needs.
Provides consultation and support to faculty and staff regarding students experiencing complex or emerging concerns and promotes a warm, supportive, and non-judgmental service environment.
Maintains timely, thorough, ethical, and confidential documentation in accordance with University policies, FOIP, and professional standards.

Outreach

Builds collaborative relationships with University departments, faculties, student communities, and external partners to identify and engage vulnerable or underserved student populations.
Provides outreach, education, workshops, and resource navigation to connect students with appropriate campus and community supports.
Develops relationships with student communities and participates in culturally responsive engagement and community-building activities to promote student wellbeing, retention, and success.

Program Development

Assesses emerging student needs and develops, implements, and evaluates evidence-informed programming focused on prevention, mental health and wellness promotion, and harm reduction.
Develops and delivers education, training, and supportive programming addressing a broad range of concerns, including substance use, mental health, eating concerns, self-harm, and other health and wellness risks.
Leads campus-based harm reduction initiatives in collaboration with University teams, student communities, and community partners, including Naloxone education and other safer-practice initiatives.
Provides consultation and training to staff, faculty, and student leaders on responding to at-risk behaviours and promoting harm reduction and supportive interventions.
Participates in relevant committees, working groups, and community networks and coordinates, trains, and oversees related volunteer initiatives.

Administration

Follows established policies, procedures, and professional standards and maintains accurate documentation and case management records.
Collects and reports service data in accordance with University requirements and privacy legislation.
Coordinates the availability, inventory, and distribution of harm reduction resources and materials on campus.

Qualifications / Requirements:

Master's degree in Social Work (MSW) or Bachelor's degree in Social Work (BSW) with additional relevant experience, and current registration with the Alberta College of Social Workers (ACSW), in good standing.
1-2 years of experience in mental health case management and 2-3 years of experience in harm reduction, addictions, recovery, or related social work practice. Experience in crisis intervention and suicide intervention is required.
Demonstrated experience conducting comprehensive psychosocial assessments, developing individualized strengths-based care plans, providing brief interventions, and coordinating referrals for students with complex or intersecting mental health, substance use, medical, housing, and social needs.
Demonstrated knowledge and application of harm reduction principles and interventions across a range of health and wellness concerns, including substance use, safer substance use practices, relapse prevention, mental health, self-harm, eating concerns, and other risk-related behaviours.
Experience working with youth, emerging adults, and/or post-secondary students experiencing complex or at-risk circumstances is preferred.
Demonstrated ability to apply trauma-informed, culturally responsive, inclusive, and strengths-based approaches when working with diverse student populations. Related training or certification is preferred.
Experience developing, implementing, evaluating, and delivering programs, education, workshops, and outreach initiatives, with the ability to identify emerging needs and contribute to evidence-informed service development.
Demonstrated ability to collaborate effectively within multidisciplinary teams and with University departments, faculties, community organizations, and external service providers to support coordinated care.
Excellent interpersonal, written, and verbal communication skills, including demonstrated proficiency in consultation, presentations, psychoeducation, and group facilitation.
Demonstrated understanding of and adherence to POPA, privacy, confidentiality, professional ethics, and appropriate handling of sensitive and complex information.
Demonstrated leadership, organizational, problem-solving, and prioritization skills, with the ability to work independently and effectively within a multidisciplinary environment.

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 3.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

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Student Support Advisor - Wellness

Edtech.com's Summary

Student Support Advisor - Wellness Full Description

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