Edtech.com's Summary

Elsevier is hiring a Supplier Management Specialist. The role sits in Elsevier's Print Supply Chain Management team, which handles book printing and manufacturing, demand forecasting, distribution, warehousing, and print-on-demand fulfillment, and manages the performance, contracts, and risks of the strategic suppliers behind that chain. Based in Chennai on a 2pm to 11pm shift, the specialist works with Procurement, Operations, Finance, and Legal to keep supplier quality, service, and cost on target.

Highlights

Manage the performance of strategic suppliers through scorecards, KPIs, reviews, and meetings, monitoring contracts and SLAs and driving corrective actions to close gaps in service, quality, and cost.
Manage supplier contracts across their lifecycle, tracking obligations, pricing, and service commitments, supporting renewals, amendments, and extensions, and working with Procurement and Legal to clarify terms.
Support sourcing and tender activity by contributing to RFPs, RFIs, evaluations, and due diligence, and assist with supplier assessments, onboarding, and transitions.
Track supplier spend, volumes, and cost trends against budgets and targets, support invoice checks and payment resolution, and verify pricing to identify savings.
Assess operational, financial, geopolitical, cybersecurity, sustainability, and compliance risks with Risk Management and Operations, maintain risk registers, and support continuity plans and incident reviews.
Keep suppliers in line with company policies, regulations, sustainability commitments, and ethical standards by reviewing compliance records and certifications and escalating issues.
Maintain supplier dashboards and reports, analyze operational and commercial data for trends and improvement opportunities, and support forecasting and capacity planning.
Partner with Procurement, Operations, Finance, Customer Service, Planning, and Legal on supplier transitions and major projects to promote an integrated, end-to-end supply chain.
Act as a subject matter expert who coaches and mentors others, takes ownership of group outcomes, and explains complex matters clearly to different audiences.
Hybrid role in Chennai with remote work up to three days a week and flexible hours, on a 2pm to 11pm shift.

Supplier Management Specialist Full Description

Locations:

Chennai

Time Type:

Full time

Job Requisition ID:

R120025

Are you passionate about managing strategic supplier performance, contracts, and partnerships to improve quality, service, cost, and operational outcomes?

Would you enjoy using data, cross-functional collaboration, and continuous improvement to manage risk and strengthen an end-to-end supply chain?

About the Team

Print Supply Chain Management is responsible for printing/manufacturing books, demand forecasting, deciding where products should be produced, and distribution, warehousing, transportation, stocking, and print-on-demand fulfillment.

About the Role

The role requires driving the performance of strategic suppliers to deliver quality, service, cost, and value; build strong supplier partnerships that promote accountability, innovation, and continuous improvement; and collaborate across the Supply Chain to strengthen resilience, manage risk, and deliver end-to-end business outcomes.

Responsibilities

Supplier Performance Management: Manage strategic supplier performance. Maintain scorecards, KPIs, reports, reviews, and meetings. Monitor contracts and SLAs. Address gaps through corrective actions. Improve service, quality, cost, and operations. Build strong relationships and maintain commercial governance.

Contract Management: Manage supplier contracts throughout their lifecycle. Monitor obligations, pricing, and service commitments. Support renewals, amendments, and extensions. Maintain accessible records. Work with Procurement and Legal to clarify contract terms.

Tender and Supplier Selection Support: Support sourcing and tender activities. Contribute to RFPs, RFIs, evaluations, and due diligence. Assist with supplier assessments, onboarding, and transitions. Define performance and service expectations.

Financial and Commercial Management: Track supplier spend, volumes, and cost trends. Measure results against budgets and targets. Support invoice checks and payment resolution. Verify pricing and identify savings. Report spend, volume, and performance.

Risk and Business Continuity: Work with Risk Management and Operations. Assess operational, financial, geopolitical, cybersecurity, sustainability, and compliance risks. Maintain risk registers and track mitigation actions. Support continuity plans, incident management, and reviews.

Supplier Governance: Ensure compliance with company policies, regulations, sustainability commitments, and ethical standards. Support onboarding and ongoing governance. Review compliance records and certifications. Escalate issues appropriately.

Data, Reporting, and Insights: Maintain supplier dashboards and reports. Analyse operational and commercial data. Identify trends and improvement opportunities. Report to key stakeholders. Support forecasting and capacity planning.

Collaboration: Partner with Procurement, Operations, Finance, Customer Service, Planning, Risk Management, Legal, and other teams. Prevent silos and share expertise. Support cross-training, supplier transitions, business changes, and major projects. Promote an integrated, end-to-end supply chain.

Requirements

Demonstrate a strong commitment to achieving goals. Monitor progress regularly, take responsibility for group outcomes, and encourage accountability and ownership. Recognise and share credit for contributions.

Serve as a subject matter expert and provide coaching and mentoring to others. Explain complex technical matters clearly and adapt communication to suit the audience. Remain current within the discipline, build external connections, and apply best practices.

Provide clear instructions and direction. Listen actively, ask effective questions, and consider different viewpoints. Explain the wider business context clearly.

Manage unexpected situations independently and act with confidence. Remove obstacles and follow through on agreed actions. Encourage initiative by providing appropriate information, resources, and support while maintaining individual ownership of goals and achievements.

Ask relevant questions and gather facts from multiple sources. Identify and analyse problems, recommend suitable solutions, and manage routine issues independently.

Promote cooperation across the team. Remove barriers that affect team performance and support the effective resolution of conflicts.

Identify opportunities for teams to collaborate. Seek input and expertise from team members, and encourage open, constructive discussion on matters affecting the team.

Provide support without reducing individual ownership. Help individuals and teams achieve their objectives, and recognise shared contributions to successful outcomes.

Shift Timings- 2pm-11pm

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working remotely from home up to 3 days a week and in our office in a hybrid style

Working flexible hours - flexing the times you work in the day

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Comprehensive Health Insurance: Covers you, your immediate family, and parents.

Enhanced Health Insurance Options: Competitive rates negotiated by the company.

Group Life Insurance: Ensuring financial security for your loved ones.

Group Accident Insurance: Extra protection for accidental death and permanent disablement.

Flexible Working Arrangement: Achieve a harmonious work-life balance.

Employee Assistance Program: Access support for personal and work-related challenges.

Medical Screening: Your well-being is a top priority.

Modern Family Benefits: Maternity, paternity, and adoption support.

Long-Service Awards: Recognizing dedication and commitment.

New Baby Gift: Celebrating the joy of parenthood.

Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.

Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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