Edtech.com's Summary

Wiley is hiring a Technology & Operations Manager. The role involves supporting and enhancing operational processes within the Technology & Operations function by coordinating activities, analyzing business processes, and promoting continuous improvement initiatives. The manager will also handle day-to-day operations, document procedures, and build cross-departmental relationships.

Highlights

Main responsibilities include supporting operational workflows, coordinating meetings, and managing administrative tasks.
Requires project management experience and skills in data analysis and reporting.
Compensation ranges from $66,900 to $95,967.
Must have strong organizational and problem-solving capabilities.
Proficiency in creating and maintaining documentation of systems and processes is essential.
Clear written and verbal communication skills are necessary.
Benefits include competitive compensation and comprehensive benefits packages.

Technology & Operations Manager Full Description

Technology & Operations Manager

Location: Remote, USA

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.

The Technology & Operations Manager plays a key role in supporting and improving operational processes within the Technology & Operations function. This position focuses on coordinating activities, analyzing business processes, and supporting continuous improvement initiatives while developing expertise in operational excellence.

How you will make an impact:

Supports day-to-day operational workflows and documentation of procedures
Coordinates cross-functional meetings and maintains team calendars
Prepares materials for business reviews and stakeholder presentations
Manages administrative workflows and ensures timely follow-up on deliverables
Identifies process improvement opportunities and implements new procedures
Contributes to strategic planning and development of best practices
Builds relationships across departments and coordinates collaborative initiatives

What we look for:

Strong attention to detail with project management experience
Experience creating and maintaining clear documentation of systems and processes
Data analysis and reporting skills
Meeting coordination and facilitation, time management and prioritization
Clear written and verbal communication
Strong organizational capabilities and problem-solving abilities
Proactive with a bias for action

About Wiley:

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.

#LI-JG1

#LI-REMOTE

Location/Division:

North Carolina, USA

Job Requisition:

#R2500272

Remote Location:

Yes

Time Type:

Full Time

Target Base Pay Range:

$66,900 - $95,967

Original Job Description

Technology & Operations Manager

Location: Remote, USA

How you will make an impact:

Supports day-to-day operational workflows and documentation of procedures
Coordinates cross-functional meetings and maintains team calendars
Prepares materials for business reviews and stakeholder presentations
Manages administrative workflows and ensures timely follow-up on deliverables
Identifies process improvement opportunities and implements new procedures
Contributes to strategic planning and development of best practices
Builds relationships across departments and coordinates collaborative initiatives

What we look for:

Strong attention to detail with project management experience
Experience creating and maintaining clear documentation of systems and processes
Data analysis and reporting skills
Meeting coordination and facilitation, time management and prioritization
Clear written and verbal communication
Strong organizational capabilities and problem-solving abilities
Proactive with a bias for action

About Wiley:

When applying, please attach your resume/CV to be considered.

#LI-JG1

#LI-REMOTE

Location/Division:

North Carolina, USA

Job Requisition:

#R2500272

Remote Location:

Yes

Time Type:

Full Time

Target Base Pay Range:

$66,900 - $95,967

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