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McGraw Hill

Technology Specialist

🇺🇸 Remote - US

🕑 Full-Time

💰 $60K - $80K

💻 Product Development

🗓️ February 27th, 2025

Smartsheet

Edtech.com's Summary

McGraw Hill is hiring a Technology Specialist. This role involves supporting digital authoring tools for both internal and external team members, developing best practices, and troubleshooting issues. Key responsibilities include serving as the production owner for various assessment authoring tools, managing production roadmaps, and leading projects that ensure product execution aligns with course and program goals. 

Highlights 
  • Serve as production owner for authoring tools such as EZ Test and Muzzy Lane.
  • Develop and manage production roadmaps in collaboration with DPG.
  • Lead key projects with full-service project planning.
  • Engage with cross-functional teams to enhance processes and digital tools.
  • Bachelor’s degree required with 3–5 years of project management experience.
  • Technical skills desirable in Habitat, Smartsheet, Jira, HTML, and AWS Cloud.
  • Compensation ranges from $60,000–$80,000 annually.
  • Benefits include a full range of medical and other benefits.

Technology Specialist Full Description

Technology Specialist

  • United States
  • Product Management
  • Higher Education
  • Remote

Overview

Make an Impact!
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?
The Technology Specialist provides support for digital authoring tools to internal and external team members, including developing best practices; completing user testing, creating documentation; and troubleshooting issues.

This is a remote position open to applicants authorized to work for any employer within the United States.
 
What you will be doing:
  • Serve as the production owner for assessment authoring tools, including EZ Test, Muzzy Lane, GASPAR, Internal Admin, and Paris Tools; responsibilities include UAT, creating production-specific documentation, vendor training, customer and internal team support, and troubleshooting tool issues.
  • Develop and manage a production roadmap for authoring tools, collaborating with DPG to scope and plan production needs.
  • Lead key projects using a full-service model, incorporating project planning (scope, schedule, resources, budget, risk, and quality) to ensure successful product execution and alignment with course and program goals.
  • Communicate with stakeholders, maintain data integrity across systems, provide project status updates, and resolve customer and internal support tickets.
  • Participate in cross-functional teams to drive strategic initiatives, improve processes, and pilot new digital tools for content creation.
 
We are looking for someone with…
  • Bachelor’s degree required, with 3–5 years of project management experience, including digital content production.
  • Strong organizational skills, including time management, attention to detail, and the ability to manage competing priorities in a fast-paced, high-volume environment.
  • Excellent communication skills, with experience providing training, technical support, and troubleshooting to resolve technical issues.
  • Proven adaptability and technical competence, with experience using proprietary digital tools to build content; proficiency in Habitat, Smartsheet, Jira, HTML, and AWS Cloud is a plus.
  • Demonstrated decision-making skills, with a creative approach to problem-solving and delivering effective solutions under tight deadlines.
 
Why work for us?
At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students' lives. It's an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.
 
The pay range for this position is between $60,000-$80,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.
 
McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
 
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McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application.

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