Training Curriculum Developer

Job Description Training Curriculum Developer (Hybrid) - (825598)

Description
The Texas Workforce Commission (TWC) is seeking a Training Curriculum Developer (E-learning Developer I) for Unemployment Insurance (UI) Client Services. The position could be based in one of the Tele-Centers (El Paso, Fort Worth, McAllen, San Antonio) or in UI Client Services (Austin). There is the potential for telework; however, the person in this position may be required to come into the office as needed and teleworkers are not reimbursed for travel to/from their base office.TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
The ideal candidate will be a creative, professional curriculum developer who understands how to design training for and deliver training to an adult audience, is detail oriented, organized, and technologically proficient, and can effectively communicate both orally and in writing. The Curriculum Developer will play a pivotal role in designing and enhancing training materials and programs. If you have a passion for training, exceptional instructional design skills, and a commitment to fostering learning, we invite you to shape the professional development experiences we offer.

WHO WE ARE:
TWC is the state agency charged with overseeing and providing workforce development services, to include the unemployment benefits program. The mission of the TWC is to promote and support a workforce system that creates value and offers employers, individuals, and communities the opportunity to achieve and sustain economic prosperity. We are guided by our core beliefs, including that our success is based on our organizational values, which include that our employees are our greatest asset. We are a Family Friendly Certified Workplace with great work-life balance. We have extensive opportunities for training and development and fantastic benefits.
The UI Training Team is tasked with producing the most highly skilled and trained staff who are responsible for assisting claimants with Unemployment Insurance claims. The goal is to provide innovative training programs with cutting-edge curriculum for highly effective trainers.

WHAT YOU WILL DO:
The Training Curriculum Developer (E-learning Developer I) performs complex (journey-level) instructional development and training work under moderate supervision, with limited latitude for the use of initiative and independent judgment.

WHAT YOU WILL BE TRUSTED TO DO:
- Design, develop, evaluate, revise, and maintain classroom, online and blended training courses, as well as customized instructional materials using a variety of tools and applications, including audio, video, animation, narrated presentations, simulations, and virtual learning environments.
- Design and develop easy to use e-learning tools with intuitive interfaces.
- Make recommendations regarding course design, technology, and instructional methods and delivery options.
- Define instructional, learning or performance objectives.
- Differentiate instructional content or delivery methods for trainees and different classroom environments levels or types of learners
- Create comprehensive curriculum with the following components: course outlines, course syllabi, lesson plans, activities, PowerPoint presentations and multimedia supplemental materials such as webinars, etc.
- Conduct ongoing assessment and maintenance of curricula; recommend and implement improvements when necessary to improve learning outcomes and to ensure materials are current.
- Develop methods for assessing and evaluating training effectiveness, including review and revision of learning assessment and quiz questions and analyze student performance data to determine effectiveness of instructional systems, courses or instructional materials.
- Research training methods and trends and collaborate with subject matter and technical experts to develop and apply appropriate designs and to ensure that e-learning content requirements are implemented.
- Participate in and facilitate curriculum review and subject matter advisory meetings.
- Provide consultation and technical assistance to agency staff on specialized training initiatives and training issue resolution.
- Perform related work as assigned.

HOW YOU QUALIFY:
-Graduation from an accredited four-year college or university with major course work in instructional design, information technology,
communication, human resources, organizational development, education or a related field.
-One year of experience in E-Learning development, instructional design work, training and development procedures and techniques, learning design models and principles, instructional design principles and techniques, E-Learning tools and learning management systems, programing languages, and curriculum design may be substituted for each year (30 semester hours) of education.

WHAT MAKES YOU A GOOD FIT:
- Knowledge of training and development procedures and techniques, learning design models and principles, instructional design principles and techniques, and best practices in curriculum design.
- Strong understanding of andragogical principles and learning theories
- Skill in using a computer and applicable software (e.g., Microsoft Word, Excel, PowerPoint, Outlook, Teams, Stream, Articulate, Adobe Illustrator, etc.) and in designing graphics and instructional content.
- Ability to formulate learning objectives, apply instructional design principles, and develop training objectives.
- Ability to effectively assess training needs, evaluate training efficacy, and receive and incorporate feedback into course material from program leads, subject matter experts, trainees, and instructors.
- Excellent written, presentation, and interpersonal communication skills.
- Creative thinking and adaptability in curriculum design.
- Commitment to fostering effective and engaging learning experiences.
- Strong ability to manage, prioritize, and organize multiple tasks as well as reliably meet project deadlines.

WHAT MAKES YOU A GREAT FIT:
- Experience in technical curriculum development or instructional design.
- Experience developing e-learning.
- Proven ability to select teaching methods appropriate for industry and audience.
- Proficiency in training technology and digital learning tools and the ability to troubleshoot technical issues.
- Experience working with subject matter experts to develop accurate, relevant content.
- Knowledge of copyright and trademark rules for writing and delivering content and graphics.
- Knowledge of unemployment insurance policies and procedures.

WHAT YOU WILL GAIN:
- Starting salary: $4,523.16-$5,205.83/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Optional Benefits such as dental, vision, and life insurance
- Employee Assistance Program (EAP) services
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits information available at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. Will work 40 hours a week during hours of operation Monday through Friday, 7:00 AM to 6:00 PM. Occasional overtime (evenings, weekends, and holidays) may be required. Management will set the schedule. Duties require up to 10% travel (within the state of Texas) and the ability to lift 15 Lbs. Skills tests may be given during the hiring process. TWC may use all available information, including past unemployment claims, to evaluate an applicant’s suitability for the position. A criminal background check is conducted on the final candidate.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_HumanResourcesandTrainingandDevelopment.pdf

HOW TO APPLY:To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Primary Location: United States-Texas-Austin
Work Locations: Austin:1411 Brazos 1411 Brazos St  Austin 78701
Job: Customer Service Representatives
Organization: TWC Business Unit
Schedule: Full-time
Employee Status: Regular
Job Type: Standard
Job Level: Non-Management
Travel: Yes, 10 % of the Time
Job Posting: Feb 20, 2025, 2:00:00 PM
Work From Home: Yes