Edtech.com's Summary

Mark-Taylor is hiring a Training & Development Specialist. The role involves delivering engaging in-person and online training courses, designing instructional materials, and collaborating with HR and business leaders to assess needs and improve team performance. Responsibilities include maintaining training records, coordinating logistical activities for programs, and evaluating the effectiveness of training solutions.

Highlights

Facilitates and delivers tailored in-person training programs.
Designs and develops both in-person and online training materials.
Collaborates with HR and business leaders for training development and implementation.
Maintains learning management systems and ensures effective training delivery.
Requires 3+ years in property management and experience in training and development.
Proficiency in Microsoft Office 365 is essential.
Benefits include career growth opportunities, a comprehensive benefits package, and wellness programs.
Fluency in English and Spanish is a plus.

Training & Development Specialist Full Description

Training & Development Specialist

Department: | Human Resources
Location: | Scottsdale, AZ

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so does our Brand and People Excellence Team! Mark-Taylor is hiring a Brand and People Excellence Specialist.

As the Brand and People Excellence Specialist, you will work primarily out of our Corporate Office located in the McCormick Ranch neighborhood of Scottdale, Arizona. You will travel as needed to our various communities and throughout the Phoenix valley.

You're Excited About This Role Because You Will:

Serves as an instructor/facilitator to deliver engaging in-person classes, courses, programs and/or train-the-trainer, which ensure learning is impactful and personalized, and aligns with key employee milestones, such as onboarding, career development, leadership, and promotion.
Designs and develops training courses (in-person and online) and materials, which may include Facilitator Guides, Participant Guides, PowerPoint presentations, Quick Reference Guides, and Job Aids.
Partners closely with T&D/HR team, Business Leaders and relevant stakeholders to assess needs, develop learning solutions, and deliver training to improve the performance of individuals, teams, and leaders across the organization, in order to deliver our MT 5-Star experiences.
Maintains records on the learning management system to ensure efficient delivery of training, error-free reporting, and a 5-star learner experience for all MT employees.
Utilizes the department’s email inbox effectively to provide excellent service to employees, stakeholders and vendors.
Plans and coordinates end-to-end necessary activities, such as scheduling, room booking, food ordering, to ensure excellent delivery of in-person training.
Creates and runs engagement campaigns which supports T&D initiatives to create momentum and connectivity across the organization, along with opportunities for higher learning impact and social learning.
Develops learner assessment instruments, maintaining documentations and curriculums, ensuring employees have acquired the necessary abilities post-training.
Measures the effectiveness of training solutions that have been implemented, identifies gaps and opportunities in on-going curriculums and addresses with creativity and innovation.
Collaborates with cross-functional departments, internal and external stakeholders for on-going training and development and overall employee engagement and retention efforts.
Supports the building of structures, policies, and workflows to ensure that all training and development initiatives are impactful and best-in-class.
Participates in various training and development, human resources initiatives and projects as requested.
Effectively communicates and drives brand values and philosophy through all human resources, and training and development activities.

We're Excited to Meet You! Ideally, You Will Bring:

Minimum of 3+ years of experience working on site at a property management company at an Assistant Community Manager level or higher is preferred.
Tenure and experience within our MT Communities will be preferred.
Minimum of 1+ years of experience actively contributing to the training and development, mentoring or coaching of team members. Previous experience writing training courses, creating curriculums and instructing classes will be preferred.
Excellent communicator, with outstanding verbal and written communication skills is a must.
Professional presence and ability to communicate professionally at all levels is a must.
Ability to quickly adapt to change, paired with a genuine personal fulfillment from supporting people is a must.
Strong executor and team player with the ability to help and contribute to team’s efforts, while also being able to work well independently and with autonomy, managing time efficiently.
Ability to multi-task and work on multiple projects simultaneously and effectively in a fast-paced environment.
Excellent organizational skills paired with high attention to detail is a must.
Goal-oriented, studious contributor who takes extreme ownership and accountability for self and team.
Ability to accept and implement feedback quickly while leading by example as a life-long learner.
Passionate about learning, training and development and possess an incredible customer service and growth mindset.
Working knowledge and proficiency with Microsoft Office 365.
Bilingual (English, Spanish) abilities will be a plus.
Any Bachelor’s degree and/ or professional certifications will be a plus.

Why You’ll Love Working at Mark-Taylor:

Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.

Original Job Description

Training & Development Specialist

Department: | Human Resources
Location: | Scottsdale, AZ

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

As our portfolio continues to grow, so does our Brand and People Excellence Team! Mark-Taylor is hiring a Brand and People Excellence Specialist.

You're Excited About This Role Because You Will:

Serves as an instructor/facilitator to deliver engaging in-person classes, courses, programs and/or train-the-trainer, which ensure learning is impactful and personalized, and aligns with key employee milestones, such as onboarding, career development, leadership, and promotion.
Designs and develops training courses (in-person and online) and materials, which may include Facilitator Guides, Participant Guides, PowerPoint presentations, Quick Reference Guides, and Job Aids.
Partners closely with T&D/HR team, Business Leaders and relevant stakeholders to assess needs, develop learning solutions, and deliver training to improve the performance of individuals, teams, and leaders across the organization, in order to deliver our MT 5-Star experiences.
Maintains records on the learning management system to ensure efficient delivery of training, error-free reporting, and a 5-star learner experience for all MT employees.
Utilizes the department’s email inbox effectively to provide excellent service to employees, stakeholders and vendors.
Plans and coordinates end-to-end necessary activities, such as scheduling, room booking, food ordering, to ensure excellent delivery of in-person training.
Creates and runs engagement campaigns which supports T&D initiatives to create momentum and connectivity across the organization, along with opportunities for higher learning impact and social learning.
Develops learner assessment instruments, maintaining documentations and curriculums, ensuring employees have acquired the necessary abilities post-training.
Measures the effectiveness of training solutions that have been implemented, identifies gaps and opportunities in on-going curriculums and addresses with creativity and innovation.
Collaborates with cross-functional departments, internal and external stakeholders for on-going training and development and overall employee engagement and retention efforts.
Supports the building of structures, policies, and workflows to ensure that all training and development initiatives are impactful and best-in-class.
Participates in various training and development, human resources initiatives and projects as requested.
Effectively communicates and drives brand values and philosophy through all human resources, and training and development activities.

We're Excited to Meet You! Ideally, You Will Bring:

Minimum of 3+ years of experience working on site at a property management company at an Assistant Community Manager level or higher is preferred.
Tenure and experience within our MT Communities will be preferred.
Minimum of 1+ years of experience actively contributing to the training and development, mentoring or coaching of team members. Previous experience writing training courses, creating curriculums and instructing classes will be preferred.
Excellent communicator, with outstanding verbal and written communication skills is a must.
Professional presence and ability to communicate professionally at all levels is a must.
Ability to quickly adapt to change, paired with a genuine personal fulfillment from supporting people is a must.
Strong executor and team player with the ability to help and contribute to team’s efforts, while also being able to work well independently and with autonomy, managing time efficiently.
Ability to multi-task and work on multiple projects simultaneously and effectively in a fast-paced environment.
Excellent organizational skills paired with high attention to detail is a must.
Goal-oriented, studious contributor who takes extreme ownership and accountability for self and team.
Ability to accept and implement feedback quickly while leading by example as a life-long learner.
Passionate about learning, training and development and possess an incredible customer service and growth mindset.
Working knowledge and proficiency with Microsoft Office 365.
Bilingual (English, Spanish) abilities will be a plus.
Any Bachelor’s degree and/ or professional certifications will be a plus.

Why You’ll Love Working at Mark-Taylor:

Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.

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Training & Development Specialist

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