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DentalMonitoring

Training & Implementation Specialist

🇺🇸 Remote - US

🕑 Full-Time

💰 TBD

💻 Learning & Development

🗓️ February 9th, 2025

Edtech.com's Summary

Dental Monitoring is hiring a Training & Implementation Specialist. The role involves consulting with dental practices to identify issues and implement solutions, training staff on the Dental Monitoring software, and supporting customer adoption and clinical needs. The specialist must build and execute strategic plans to exceed sales targets and maintain relationships with clients and key opinion leaders. 

Highlights 
  • Provide training and support to dental practices on software implementation.
  • Travel required for onsite training and client support.
  • Experience in training, education, or clinical roles preferred.
  • Familiarity with med-tech, dental, or orthodontics is beneficial.
  • Build strategic account plans to achieve sales targets.
  • Engage with clients and key opinion leaders to understand business needs.
  • Strong organizational skills and IT proficiency required.
  • Collaborate with a diverse, international team.
  • Focus on customer satisfaction and effective communication.

Training & Implementation Specialist Full Description

Training & Implementation Specialist - Denver 🇺🇸
Sales - Denver, Colorado (Remote)

Dental Monitoring is a MedTech Scale-up experiencing tremendous growth. We are looking for new talents to integrate our team!

Dental Monitoring in a few words?
  •  A solution at the cutting edge of artificial intelligence and image analysis in the dental field, enabling remote support for patients and practitioners.
  • A Tech company in full growth, always looking for innovation, quality, and performance.
  • An international team with a friendly and benevolent spirit, focused on the same objective: to offer the most adapted and qualitative solutions possible.
  • The first unicorn of the dental sector! 

Role and Responsibilities - you must live in Denver, Co for this remote role.

As the Training & Implementation Specialist in Houston, Texas, you will be responsible for acting as a DM consultant helping to identify issues and finding solutions, training doctors and their staff on the Dental Monitoring software and on the implementation of the software in the everyday life of their practice.

  • Understanding the DM value proposition and how significantly it can change a dental/ortho practice workflow
  • Travel to train and support on site practices
  • Training and support of newly acquired customers, retraining of underperforming ones, customer adoption journey both remote online and in-practice and ensure clinical support is provided along the full
  • Build and execute strategic account plans to exceed sales targets, company KPIs, and objectives
  • Partner with customers and KOLs to understand their business objectives and critical issues
  • Visit existing and potential clients regularly to evaluate needs or promote products and services
  • Attend trade shows, both local and international
  • Work in and communicate in a multifunctional team
  • Feedback to management team on market trends and competition 

Essential Qualifications
  • Experience and proven success in a training/education/clinical role, either having worked in a practice or working within industry  
  • A clear understanding of the conceptual/consultative selling approach
  • Experience and proven success in a training/education/clinical role, either having worked in a practice or working within industry  
  • A clear understanding of the conceptual/consultative selling approach
  • A background in med-tech, dental or ortho 
  • The ability to build and maintain positive mutual partnerships with internal and external customers
  • The ability to work comfortably in a fast paced environment 

Preferred Qualifications
  • Strong organizational skills 
  • A high level of IT knowledge and high appreciation for new technology
  • Ability to influence and provoke customers ways of thinking

Your working environment

DM is a great place to work, and here you will thrive because:
  • We are really close to our users: patients, doctors and their staff, as well as our internal users.
  • Your ideas will be heard! Our culture promotes initiatives and ownership and we recognize gumption.
  • Everyone will do their best to help you develop your skills -we know you can’t know everything.
  • Huge potential for collaboration: researchers, doctors, customer lovers (customer success managers), business developers, trainers, data analysts, testers, regulatory angels, teams of developers and of course customers!
  • At our headquarters in Paris, we have a lot of languages and cultures and this is awesome, chouette, geil, fantástico, perfetto, geweldig and even 很酷.

Dental Monitoring is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.