Edtech.com's Summary

First Watch is hiring a Training & Instructional Design Manager. This role involves developing learning solutions and managing training processes to meet both current and future training needs. The manager will collaborate with various departments to enhance learning through technology and ensure the relevance and accuracy of content by working with subject matter experts.

Highlights

Create presentations, eLearning modules, videos, interactive exercises, and assessments.
Use Digital Adoption Platforms, InDesign, SharePoint, Camtasia, and Articulate.
Maintain and track educational programs across the organization.
Partner with subject matter experts to develop relevant training materials.
Enhance existing courses by integrating new technologies.
Competitive compensation based on experience.
Bachelor’s degree in HR, education, or related field preferred.
Experience in hospitality and corporate training or human resources is an advantage.
Excellent communication and project management skills required.
Travel requirements up to 10% of the time.

Training & Instructional Design Manager Full Description

Training & Instructional Design Manager

Location : Location

US-FL-Bradenton

Category Home Office

Position Type Full-Time

Overview

The Training & Instructional Design Manager develops learning solutions that meet current and future training needs. They create, support, and manage the end-to-end training processes and educational materials in support of operations. This position also partners with other departments to enhance learning through technology.

Responsibilities

The essential functions in this job description are not all-inclusive of this position’s duties and responsibilities. Reliable and dependable attendance is required.

Create learning materials such as presentations, eLearning modules, videos, interactive exercises, and assessments aligned with learning objectives
Develop, maintain, and track educational programs across the organization, including new initiatives for both managers and hourly employees
Enhance existing courses and programs by implementing different software programs or technological components
Understand and maintain our Digital Adoption Platform to guide employees through tasks and functions
Create visual, audio and interactive training opportunities for all First Watch employees
Partner with internal Subject Matter Experts (SMEs) to develop training materials and elective courses for all positions to ensure accuracy and relevance of course content
Research off-the-shelf training materials utilizing a variety of media and 3rd party resources
Manage relationships and contracts with third-party vendors as they relate to learning and development
Use training metrics to build better training programs and complete training needs / gap analysis
Support an e-learning strategy with a focus on how to enhance operational skills and knowledge; use of video-based training, corporate LMS, and other technology trends in training
Complete additional projects assigned by the leadership team in support of Human Resources and/or Operations Excellence
Maintain a keen understanding of training trends, developments and best practices

Qualifications

Bachelor’s degree in HR, education, or related field preferred
Experience in the hospitality industry, with 3+ years of work in corporate training and/or human resources
Knowledge of Digital Adoption Platforms, InDesign, SharePoint, Camtasia, and Articulate preferred
Excellent written and verbal communication skills
Project management: handles multiple tasks, balances priorities and meets tight deadlines
Ability and willingness to travel up 10% of the time

Who We Are

First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using fresh ingredients. A recipient of hundreds of local “Best Breakfast” and “Best Brunch” accolades, First Watch's chef-driven menu rotates five times a year and includes elevated executions of classic favorites alongside specialties such as its Quinoa Power Bowl, Lemon Ricotta Pancakes, Chickichanga, Morning Meditation fresh juice and signature Million Dollar Bacon. After first appearing on the list in 2022 and 2023, First Watch was named 2024’s #1 Most Loved Workplace® in America by Newsweek and the Best Practice Institute. In 2023, First Watch was named the top restaurant brand in Yelp’s inaugural list of the top 50 most-loved brands in the U.S. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation's Restaurant News for its seasonal Braised Short Rib Omelet. First Watch operates more than 570 First Watch restaurants in 30 states. For more information, visit www.firstwatch.com.

First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer

Original Job Description

Training & Instructional Design Manager

Location : Location

US-FL-Bradenton

Category Home Office

Position Type Full-Time

Overview

Responsibilities

The essential functions in this job description are not all-inclusive of this position’s duties and responsibilities. Reliable and dependable attendance is required.

Create learning materials such as presentations, eLearning modules, videos, interactive exercises, and assessments aligned with learning objectives
Develop, maintain, and track educational programs across the organization, including new initiatives for both managers and hourly employees
Enhance existing courses and programs by implementing different software programs or technological components
Understand and maintain our Digital Adoption Platform to guide employees through tasks and functions
Create visual, audio and interactive training opportunities for all First Watch employees
Partner with internal Subject Matter Experts (SMEs) to develop training materials and elective courses for all positions to ensure accuracy and relevance of course content
Research off-the-shelf training materials utilizing a variety of media and 3rd party resources
Manage relationships and contracts with third-party vendors as they relate to learning and development
Use training metrics to build better training programs and complete training needs / gap analysis
Support an e-learning strategy with a focus on how to enhance operational skills and knowledge; use of video-based training, corporate LMS, and other technology trends in training
Complete additional projects assigned by the leadership team in support of Human Resources and/or Operations Excellence
Maintain a keen understanding of training trends, developments and best practices

Qualifications

Bachelor’s degree in HR, education, or related field preferred
Experience in the hospitality industry, with 3+ years of work in corporate training and/or human resources
Knowledge of Digital Adoption Platforms, InDesign, SharePoint, Camtasia, and Articulate preferred
Excellent written and verbal communication skills
Project management: handles multiple tasks, balances priorities and meets tight deadlines
Ability and willingness to travel up 10% of the time

Who We Are

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Training & Instructional Design Manager

Edtech.com's Summary

Training & Instructional Design Manager Full Description

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