Training Lead - REMOTE
Remote Type
Optional Work from Home
Position Type
Full Time
Salary Range
$110000.00 - $185000.00 Salary/year
Travel Percentage
Road Warrior
Description
We are looking for a seasoned Lead End User Training Developer (Training Lead) for an IFS Work and Asset Management (WAMS) and Mobile Workforce Management (MWM) project. The Training Lead will have experience providing training and development consulting services for a WAMS MWM software implementation or large-scale Electric, Gas, or Water Utilities software implementation project.
The Training Lead will be responsible for the development of classroom training materials for all WAMS and MWM applications (IFS Cloud, IFS Office, IFS MWM). The Training Lead will work with the WAMS Core Team Trainers and Client Training Team to design and develop classroom training materials that includes course manuals, in-class exercises, and assessment tests and assist the Core Team Trainers with classroom training preparations and support.
What you’ll do:
- Partner with assigned client to design and develop training materials
- Lead the training team in the development of end user classroom training manuals, exercises, and assessment tests
- Report progress to project leadership and client
- Participate in the development of classroom training materials
- Lead training material development meetings with WAMS Core Team Trainers
- Plan and manage end user training schedule
- Assist with loading data into IFS applications for use in classroom training exercises and assessment tests
- Facilitate and support classroom training delivery
What will make you a good fit:
- Must have experience developing training materials for a utility WAM implementation
- A minimum of 5-10 years of training experience on large projects, including process improvement, planning, and project quality management
- Experience working with IFS, Oracle, SAP, or Tyler Technologies software
- Clear understanding of utility operations
- People management and leadership skills, including coaching, supervision, staffing, and conflict management
- Ability to create and maintain detailed training plans
- Excellent written and verbal communication skills including technical writing and instructional development skills
- Working knowledge of Microsoft Project, Excel, Word, PowerPoint, SharePoint, and Visio
- Background in Instructional Design, Technical Writing, Education or Training and Development
A little about E Source
Utilities across the US and Canada face the same fundamental, day-to-day challenges: to ensure reliable service for every customer while maintaining and modernizing aging distribution networks and meeting regulatory requirements—all while keeping rates affordable. At the same time, climate change has created a common, universal call to action: to reduce our carbon impact, improve our environment, and ensure the prosperity of future generations.
At E Source, we’re dedicated to helping every utility become a Sustainable Utility. That means doing the hard work it takes to achieve goals that often seem at odds with one another:
- Environmental responsibility: Decarbonizing operations, reducing emissions, eliminating water leaks, and finding efficiencies
- Reliability: Providing safe, continuous, and consistent service in the face of increasing volatility caused by climate change, including extreme weather, drought, and fire
- Equity: Making services and programs truly available to all, especially low- and moderate-income residential customers and small and midsize businesses who are often disproportionately impacted by societal events
- Financial stability: Ensuring a bottom line that affords capital and operational expenditures while enabling innovation and giving back to our communities
E Source blends industry-leading research, predictive data science, and solution services to help utilities make better decisions to serve their customers, their bottom line, and our planet. With a commitment to practical innovation, we use more than three decades of utility-focused experience and our unique solution set to help our clients become a Sustainable Utility.
Benefits
- We offer excellent insurance packages, including medical, dental, and vision plans; company-paid life insurance; company-paid long- and short-term disability insurance; and medical and dependent-care flexible spending plans.
- We provide a flexible time off (FTO) program; E Source employees can take as many paid days off per year as they need, with manager approval, while fulfilling their work obligations and ensuring proper coverage of their responsibilities.
- We offer flexible schedules, flexible work locations, and a paid parental leave benefit.
- We provide a 401(k)/RRSP plan with a 3% employer match.
The budgeted salary for this position is $110,000 to $185,000 USD + annual bonus up to 15% (depending on level). Actual pay will be adjusted based on experience.
Applicants must be authorized to work for any employer in the US. We’re unable to sponsor or take over sponsorship of employment visas at this time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Employees of E Source are encouraged to apply. To foster a positive work environment and company culture, we support our employees in their career growth at E Source. Employees who are interested in similar job opportunities in the future should visit the E Source careers page for a listing of all open positions and contact Human Resources to express interest.
We contact applicants directly via email using only our designated company email addresses with the domain of @esource.com. Please do not provide personal information to anyone over email and be wary of other accounts impersonating businesses.
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