Edtech.com's Summary

Brightwheel is hiring a Vice President of Operations. The role requires overseeing all aspects of operations, including centralized revenue operations, business operations, and analytics. The VP will develop and refine the corporate operating system, partner with top executives on priority initiatives, and ensure seamless customer experiences through various operational processes.

Highlights

Oversee all centralized revenue operations and analytics.
Develop and refine the corporate operating system.
Collaborate with the CEO, COO, and CFO on key company initiatives.
Experience with KPI-driven performance improvements and analytics tools.
15+ years of experience in Operations or Strategy.
Lead and scale teams, ensuring efficiency and business growth.
Competitive compensation package with equity and benefits.
Includes premium medical, dental, and vision benefits, paid parental leave, and stipends for wellness and learning.

Vice President of Operations Full Description

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban Notable Capital, and others.

Who You Are

Brightwheel is seeking an experienced executive to oversee all aspects of operations, including all centralized revenue operations teams, business operations, and analytics. You excel at solving complex challenges, fostering collaboration across functions, and enabling teams to operate at their highest potential. You’re someone who thrives in a high growth, fast paced environment and has direct experience managing scaled teams.

What You’ll Do

Develop and refine the “corporate operating system”
Partner closely with the CEO, COO, and CFO on the company’s highest priority initiatives
Drive continuous improvement through operating cadences, including partnering with leadership on forecasting, goal-setting, metrics reviews, and business reviews
Ensure a seamless journey for customers from lead through sales and onboarding on to ongoing engagement + upsell
Lead overall operational goal-setting of the company, steer metrics reviews, and identify potential growth opportunities.
Make data the secret weapon of our go-to-market functions, creating the right reporting and analytics to provide insights into our funnel and performance, fuel the best decision-making, and uncover growth opportunities
Lead a talented team of experts across any combo of RevOps (Sales Ops, Marketing Ops, CS Ops, BizOps, and Analytics
Optimize Operations & Scalability – Develop and implement systems, processes, and workflows to drive efficiency and support brightwheel’s growth.

Qualifications, Skills, & Abilities

15+ years of experience in Operations and/or Strategy, with experience leading teams of 40+.
Experience scaling operations at a high-growth SaaS company or a tech-enabled business.
Proven track record in developing and executing operational strategies that drive efficiency and business growth.
Strong analytical skills, with experience using KPIs, dashboards, and analytics tools to drive performance improvements.
Experience building, mentoring, and scaling high-performing teams.
Track record of collaborating with cross-functional partners to lead transformation and growth.

Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Original Job Description

Our Mission and Opportunity

Our Team

Who You Are

What You’ll Do

Develop and refine the “corporate operating system”
Partner closely with the CEO, COO, and CFO on the company’s highest priority initiatives
Drive continuous improvement through operating cadences, including partnering with leadership on forecasting, goal-setting, metrics reviews, and business reviews
Ensure a seamless journey for customers from lead through sales and onboarding on to ongoing engagement + upsell
Lead overall operational goal-setting of the company, steer metrics reviews, and identify potential growth opportunities.
Make data the secret weapon of our go-to-market functions, creating the right reporting and analytics to provide insights into our funnel and performance, fuel the best decision-making, and uncover growth opportunities
Lead a talented team of experts across any combo of RevOps (Sales Ops, Marketing Ops, CS Ops, BizOps, and Analytics
Optimize Operations & Scalability – Develop and implement systems, processes, and workflows to drive efficiency and support brightwheel’s growth.

Qualifications, Skills, & Abilities

15+ years of experience in Operations and/or Strategy, with experience leading teams of 40+.
Experience scaling operations at a high-growth SaaS company or a tech-enabled business.
Proven track record in developing and executing operational strategies that drive efficiency and business growth.
Strong analytical skills, with experience using KPIs, dashboards, and analytics tools to drive performance improvements.
Experience building, mentoring, and scaling high-performing teams.
Track record of collaborating with cross-functional partners to lead transformation and growth.

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Edtech.com's Summary

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