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Benchmark Education Company

Workday Administrator

🇺🇸 Remote - US

🕑 Full-Time

💰 TBD

💻 Administrator

🗓️ April 30th, 2025

CRM

Edtech.com's Summary

Benchmark Education is hiring a Workday Administrator. The role involves configuring and supporting HRIS systems, maintaining the Workday, ADP, and Concur platforms, and collaborating with stakeholders to develop and implement efficient solutions and business workflows. The Workday Administrator will troubleshoot system issues and ensure smooth communication for updates and enhancements. 

Highlights 
  • Support and maintain HRIS systems, including Workday, ADP, and Concur.
  • Perform security maintenance, business process configuration, and support integrations.
  • Develop custom reports with stakeholders.
  • Troubleshoot and resolve system issues.
  • Communicate updates and enhancements to team members.
  • 1-2 years' experience with Workday and ADP administration required.
  • Experience with ERP, CRM, databases, and ticketing systems.
  • Bachelor's degree in Computer Science, Information Systems, Operations, or related field.
  • Excellent customer service and interpersonal skills.

Workday Administrator Full Description

Workday Administrator
Remote - USA
Full time

Position Purpose: A self-motivated individual who is eager to contribute and learn. The ideal candidate has strong communication and interpersonal skills and enjoys working in a dynamic, team-oriented environment; experience in configuring and supporting all aspects of HRIS systems, along with keen attention to detail and timing. The HRIS/Workday Administrator is responsible for the administration, and ongoing maintenance and support of the HR platforms while working collaboratively with stakeholders.

Duties & Responsibilities: 
  • Support the configuration and maintenance of HRIS systems, including by not limited to: Workday, ADP, Concur.
  • Perform administrative functions which may include security maintenance, business process configuration, tenant configuration, and support for integrations.
  • Work closely with functional area subject matter experts and other stakeholders as needed to test and implement efficient solutions and business process workflows.
  • Work closely with stakeholders to develop custom reports that meet their needs.
  • Troubleshoot and resolve system issues.
  • Support feature release updates and enhancements, and communicate clearly to affected team members about changes that may impact them or their roles.
  • Model best practice components of customer service.

Job Requirements/Skills and Experience:
  • 1-2 years' experience with Workday in an administration role. 
  • 1-2 years' experience with ADP in an administration role.
  • Experience with ERP, CRM and Database's.
  • Experience with ticketing systems (JIRA, SDP, etc.).
  • Ability to constantly prioritize as business needs change. 
  • Experience working with a diverse set of stakeholders.
  • Excellent interpersonal skills and strong customer service orientation.
  • Solid knowledge of Agile methodologies.
  • Bachelor's degree or equivalent experience required; Computer Science, Information Systems, Operations or other technology specific field