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Houston City College

Coordinator, Intake and Retention

🇺🇸 Houston, Texas 🕑 Full-Time 💰 TBD 💻 Enrollment 🗓️ November 9th, 2026
Retention Microsoft Office Enrollment

Edtech.com's Summary

Houston City College is hiring a Coordinator, Intake and Retention. The role coordinates admission processing and ranking for the health science programs at HCC Coleman College and supports the district-wide Eagle Early Alert program, working under the President and Dean of Student Services of the Health Science Center of Excellence. The coordinator works with students, faculty, program directors, and administrators to answer admissions questions and keep applicant communication and records accurate.

Highlights
  • Coordinate the admission and ranking process for students applying to each HCC Coleman health science program.
  • Respond to questions and requests from students, staff, faculty, and community members about selective admissions at HCC Coleman and the Eagle Early Alert program.
  • Communicate with applicants through written correspondence, campus appointments, and timely, consistent feedback throughout the admissions process.
  • Prepare reports, maintain admission records, and report results of Eagle Early Alert activities, including statistical data comparing HCC Coleman admissions and the district-wide Eagle Alert program.
  • Serve as liaison with the Instructional Division, IT, the Office of Institutional Research (OIR), and Communications to keep published admissions and Eagle Alert data accurate and relevant.
  • Carry out quality control measures on health science admissions and Eagle Alert processing.
  • Maintain the Health Science Center of Excellence webpages, distribute the Eagle Alert newsletter, and coordinate Eagle Alert trainings across all HCC colleges.
  • Help develop an Eagle Alert Recognition Program and tools to track Eagle Alert activities across HCC.
  • Bachelor’s degree and three years of higher education work experience are required, with experience in health sciences admissions and student services preferred.
  • Proficiency with MS Office, knowledge of health science program processes and requirements, and a valid Texas driver license are required.

Coordinator, Intake and Retention Full Description

Job Summary
Under the direction of the President and Dean of Student Services of the Health Science Center of Excellence, provides support to college administrators, program directors, faculty, college staff, students and external group.
Coordinates admission processing for all HCC Coleman College health science programs and special projects, including but not limited to Eagle (Early) Alert.

Essential Functions
  • Coordinate the admission, ranking process as it applies to all students within each HCC Coleman Health Science program.
  • Interact with students, staff, faculty and community members to provide information, solve problems, and respond to requests related to selective admissions at HCC Coleman and Eagle Early Alert.
  • Support management in the development of comparative statistical data related to HCC Coleman Admissions and District wide Eagle Alert program.
  • Coordinate ongoing communication with applicants through written correspondences, campus appointments, and timely and consistent feedback to applicants.
  • Serve as the liaison with Instructional Division, IT, OIR, and Communication departments to ensure publication of accurate and relevant data related to HCC Coleman and Eagle Alert.
  • Execute quality control measures related to Health Science admissions and Eagle Alert processing.
  • Work closely with program directors, prospective students, and district-wide advisors to communicate college program information, admission requirements, and other essential admission information to interested parties.
  • Assist with maintenance of HCC Health Science COE webpages, design, distribute Eagle Alert newsletter, and coordinate Eagle Alert trainings across all colleges.
  • Prepare reports, maintain admission records, and Eagle Alert activities and report results of these activities.
  • Assist in the development of Eagle Alert Recognition Program and instrument(s) to track Eagle Alert activities across HCC.
  • Develop and actively contribute to a respectful workplace environment, build constructive and cooperative working relationships with others, exhibit tact and diplomacy, and show sensitivity to the thoughts and opinions of others.
  • Perform other duties, tasks and assignments as required.

Qualifications
Education & Experience
  • Bachelor’s degree required
  • 3 years of higher education work experience required
  • Experience with health sciences admissions and student services preferred
Licensing & Certification
  • Valid Texas Driver License
Special Skills
  • MS Office Programs
  • Health Science Program Processes and Requirements
Competencies
  • Delivering High Quality Work
  • Accepting Responsibility
  • Serving Customers
  • Supporting Organizational Goals
  • Driving Continuous Improvement
  • Acting with Integrity
  • Thinking Critically
  • Managing Change
  • Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
Security Sensitive:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215