Edtech.com's Summary

Florida International University is hiring a Financial Aid Officer II to administer and lead one or more federal, state, and institutional aid programs, such as Pell, SEOG, Federal Work Study, loans, Bright Futures, and institutional scholarships, on a cyclical basis. The officer counsels prospective and continuing students and their families on aid procedures and eligibility, answering questions by phone, email, in person, and live chat. The role also represents the financial aid office at orientation, high school outreach, workshops, and recruitment events.

Highlights

Administer and serve as functional lead for one or more aid programs as directed by supervisors, spanning federal programs (Pell, SEOG, loans, verification, return of Title IV funds, dependency overrides, cash management), state programs (FSAG, Bright Futures, state scholarships), and institutional and private programs including athletic aid and contracts and grants.
Counsel prospective students, continuing students, and parents on financial aid procedures, regulations, application steps, eligibility criteria, and program requirements.
Analyze applicants' and their families' personal circumstances to establish their ability to contribute toward the cost of education.
Answer financial aid and enrollment services inquiries promptly by telephone, email, in person, and live chat.
Research and analyze complex problems, recommend and implement solutions, and act as a change agent for the efficiency of projects.
Make sure staff are trained to support the administration of these programs and their compliance requirements.
Represent the financial aid office at orientation, high school outreach, workshops, financial aid information sessions, and recruitment events.
Requires a bachelor's degree and two years of experience, or a master's degree and one year, plus clearance for National Student Loan Data System (NSLDS) access within 60 days of starting; experience collaborating in an academic setting and Microsoft Office proficiency are desired.
Full-time schedule of 8:30 AM to 5:00 PM with an advertised salary of $48,000 to $50,000.
Includes flexible hours, occasional evenings, weekends, and off-campus work, and local travel, with an expanded background check required before employment.

Financial Aid Officer II Full Description

Job Summary

The Financial Aid Officer II administers and serves as functional lead for administering one or more of the listed Financial Aid programs as needed on a cyclical basis and as directed by supervisor(s). This position is responsible for assisting prospective and current students with questions regarding financial aid and enrollment services inquiries through timely customer service via telephone, emails and in-person and via live chat.

Administers and serves as functional lead for administering one or more of the listed Financial Aid programs as needed on a cyclical basis and as directed by supervisor(s). Federal Programs: Pell, SEOG, FWS, Loans, Verification, R2T4, Dependency Overrides, Concurrent Enrollments, Consortiums, Cash Management, Waivers. State Programs: FSAG, Bright Futures, State Scholarships. Institutional Programs: National Student Exchange, Institutional Grants, Institutional Scholarships, Athletic Aid, Contracts and Grants, private loans, private scholarships, private programs.
Acts as a change agent in all matters regarding the improvement and efficiency of projects. Researches and analyzes complex problems and recommends and implements appropriate solutions.
Assures staff is trained to support the administration of aforementioned programs and compliance requirements.
Provides counseling and advises prospective students, parents, and continuing students regarding financial aid procedures and regulations
Analyzes applicants and their family’s personal circumstances to establish their ability to contribute toward the cost of education. Counsels current and prospective students on application procedures, eligibility criteria, program requirements, and other financial aid concerns.
Represents the financial aid office at orientation, high school outreach, workshops, and financial aid information sessions and recruitment events.
Performs other related duties are required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications

Bachelor's degree and two (2) years of experience; or Master's degree and one (1) year of experience

Departmental Requirements

Must be able to obtain clearance for National Student Loan Data System (NSLDS) access within 60 days of employment.

Desired Qualifications

Experience collaborating with others in an academic setting.
Proficiency with Microsoft Office Suite.

Job Details

Location: Modesto A. Maidique Campus (Miami, FL)

Full/Part Time: Full-Time

Regular/Temporary: Regular

Job Category: Administrative

Advertised Salary: $48,000-$50,000

Work Schedule: Begin time: 8:30 AM; End time: 5:00 PM

Pre-Employment Requirements

Expanded Background Check

Other Information

Ability to work flexible hours as needed.
Ability to work occasional evenings, weekends and at locations outside of the University
Ability to travel locally

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Financial Aid Officer II

Edtech.com's Summary

Financial Aid Officer II Full Description

Student Financial Aid Officer I

Financial Aid Counselor

Financial Aid Advisor III

Scholarship Counselor/Staff Assistant

Associate Director of Student Funding