Operations Program Managers

M-F 8am-5pm

The program manager is responsible for the overall administrative management and strategic support of the Occupational & Environmental Medicine (OEM) Residency and Education Programs. This position oversees administrative aspects of program operations, budgets, accreditation-related activities, educational administration, recruitment, and program development in collaboration with program directors, faculty, department leadership, and University partners. The program manager ensures programs operate effectively, comply with institutional and national accreditation educational requirements and standards, and supports the division’s academic, clinical, and organizational goals.

The successful candidate will provide leadership support in developing and implementing policies, procedures, systems, and processes that improve program effectiveness, trainee experience, operational efficiency, and quality, and serves as a primary administrative liaison between the OEM educational leadership, department leadership, the office of Graduate Medical Education, faculty, trainees, and other internal and external stakeholders.

This position does not provide direct patient care.

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Operations Program Manager, I: Salary Range$47,000-$62,000
Operations Program Manager, II: Salary Range $62,000-$77,167 

Program Administration:
Supports the day-to-day administrative operations of the OEM Residency and Program, ensuring effective coordination of educational, and organizational activities.

Graduate Medical Education Administration:
Works with program directors, faculty, and division leadership to develop and implement strategic initiatives, new educational programs, policies, and processes that advance program and division goals.

Recruitment & Trainee Support:
Oversees the administrative aspects of resident recruitment, selection, onboarding, orientation, and ongoing program support. Serves as an administrative resource for trainees and facilitates resolution of program-related concerns.

Process Improvement:
Evaluates program systems, workflows, and outcomes to identify opportunities for improved efficiency, service, communication, and trainee experience. Develops and implements process improvements as appropriate.

Stakeholder Coordination:
Serves as a central administrative liaison among the division, program leadership, faculty, trainees, RMCOEH, GME and University offices and other stakeholders to ensure effective communication and continuity of operations.

Program Evaluation and Quality Improvement:
Monitors program performance and stakeholder feedback, identifies areas for improvement, and coordinates initiatives designed to strengthen educational quality, operational effectiveness, and trainee satisfaction with Program Directors.

Meetings and Events:
Plans and coordinates program meetings, recruitment activities (i.e. interviews), educational events, and other activities necessary to support residency occupational medicine program operations.

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Operations Program Manager, I: Requires a bachelor’s (or equivalency) with up to 2 years of directly related work experience or a master’s (or equivalency) degree. Assumes work equivalency (1 year of higher education can be substituted for 1 year of directly related work experience).

Operations Program Manager, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Master’s degree in healthcare administration, business administration, public administration, education, or a related field.
Experience in graduate medical education, academic medicine, and healthcare administration.
Experience administering medical residency and/or fellowship programs.
Familiarity with accreditation and compliance requirements applicable to graduate medical education.
Demonstrated experience with process improvement, program development, and strategic planning.
Experience working effectively with physicians, faculty, trainees, and senior leadership.
Grounded in mission, values, and people-first principles.
Strong interpersonal and communication skills with a proven ability to collaborate across diverse stakeholder groups.
Proven to deliver results in a complex, compliance-driven environment.
Proven to maintain professionalism during complex and multifaceted issues.

Inquiries or questions can be directed to the hiring manager – Ashly Buhler at [email protected].

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.


This position may require the successful completion of a criminal background check and/or drug screen.


The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.


Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.


Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.


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As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.